I came here when I injured my back and the staff there was outstanding with me. It actually…read morestarted off a little bit rocky because I had scheduled an appointment and I didn't get to see the doctor until about 2 hours after my scheduled time. I'm normally pretty calm about things like this because it was a busy day and I'm sure they had their hands full. I don't understand the reason behind making an appointment if they aren't going to be honored in a timely fashion. It bothered me a little that it took them so long to see me but they were very pleasant, considering the amount of stress they were probably dealing with throughout the day. Once I actually got to see the doctor, he explained thoroughly what was wrong with me and also gave me tips on how to prevent further injury. The funny thing about the whole experience was that I came about a week later as a walk-in and was atteneded to within 15min!! And there were several people in the waiting area too!!! Overall, this place was wonderful with me and I would trust them again if I ever had and more back problems.

This place sucks! Waited over an hour for a urine test and there was only 3 people in front of me…read more The one person doing the test was in no hurry to provide service. Hopefully I will never have to come back here again!!!

Office experience at the after hours urgent care was abysmal. First the fact that they are now…read moreallowed to require a credit card be kept on file always is ridiculous. Requiring a credit card to see a pediatric patient with an immediate injury, even though the patient has had 100% verified insurance in their own system, and you also have a very good PPO in network with them (or so they say) is just ridiculous. and if you ask them not to keep the credit card info in their system for privacy reasons, they simply say well then we refuse to see you. Even if you offer to pay cash. That is very suspicious. That is also not doing the best thing for patients. This needs to change. I have the right as a patient to check my insurance EOB before being charged on my credit card and ****Stop acting like this is a retail business*** it's a medical facility. Please stop treating Patients like a commodity or just a business. You should not be in the medical field as owners of a clinic if this is how you treat and see your patients.

This review is for the therapy division at this location. The therapists are great and show you…read morewhat to do to get back to good. The trouble started today, as they called to let me know I missed my appointment. Trouble is they sent the schedule to me back in October. My appointment was not at the time they called for, not to mention the day was wrong also. When I called back to let the desk person was telling they changed my schedule, why not tell or better yet ask the patient if that would be okay. I am going there tomorrow to get all this junk fixed.

I fell at work and suffered an injury and was sent to MidAmerica Orthopedics in Palos Hills. I had…read moreto see two specialists, one for my hand and wrist and another for my hip. The day after the fall I was experiencing pain in my shoulder, wrist, and hip and groin area. The doctor I saw for my hand and wrist provided an order for occupational therapy, which has worked wonders for improving my wrist mobility. I later had a CT scan and was seen by Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen. During that visit we reviewed the CT scan and Dr. Lindsay-Rivera explained the different types of tears and possibilities that could be causing my pain. During that same visit I informed both Dr. Kevin Lindsay-Rivera and PA Alexandrea Bosen about all of the areas where I was experiencing pain. Dr. Lindsay-Rivera performed a physical exam and when he moved my right leg inward I felt a sharp pain. He stopped the exam and suggested getting an MRI to see if there was a tear or anything further going on. At that point PA Bosen stated that she would clear me to return to work. I explained again that I was still in pain. Her response felt very condescending, as if I was trying to stay off work rather than explaining that I was genuinely in pain. The visit ended with her saying that we would schedule a follow up appointment on March 5, 2026 and re evaluate then. I had the MRI completed at an outside imaging facility because workers compensation only covers certain locations. On March 5, 2026 at 8:00 a.m. I arrived for my appointment with the MRI disc. The staff took the disc and then realized that the imaging center had not sent over the written report. Because of that, I was not seen and I was not evaluated. I explained that my pain had actually gotten worse. Once again I felt dismissed and was told they would contact me with their findings. I called multiple times to get an update because I needed to report back to my job with the results. I eventually spoke with PA Bosen and again I felt dismissed when I explained the situation. She became defensive and said, "From an orthopedic point, you are okay to return to work. We understand that you are in pain but we cannot help you with that." I explained that saying I was clear to return to work would make my employer believe I had been fully evaluated and found to be fine. The next day, March 6, I went back to the office to get a work note because I had been dismissed the day before without an exam or even a proper conversation. I was told that Dr. Lindsay-Rivera was out of the office and that I could not get a note because his documentation had not yet been finalized. I then spoke with the workers compensation coordinator, Cris Garcia. She told me she would take care of it on Monday, March 9, when the doctor returned to the office. Monday passed with no update. On Tuesday morning around 9:30 a.m. I called again and was told that the doctor had not responded to her the day before. Later that afternoon, around 4:00 p.m., my job called and informed me that I had been released back to work and was advised to follow up with my primary care physician because the injury supposedly did not appear to be related to the fall. They even suggested it might be something internal such as ovarian pain or appendicitis. At that point I felt completely ignored and made to feel like a liar. Last week I had my annual appointment with my primary care physician and explained the fall and the pain I have been experiencing. Her response was, "That sounds like a groin strain or a hip joint injury. Did they give you a referral to a sports medicine doctor or physical therapy?" I told her no and that they were simply trying to release me back to work. She then asked, "Even though you are still experiencing pain?" My primary care physician knows my medical history and did not jump to conclusions about appendicitis or ovarian pain. In all my years of seeking medical care, this is the first time I have ever felt dismissed and possibly biased against by medical professionals. I truly hate that I still have to return there to see the hand specialist. I do not want to walk through the doors of that facility again. I ultimately had to advocate for myself with my employer and request a second opinion. That is something I should not have had to do if the providers had simply listened to me as a patient.

Poor customer service...just needed an MRI. They told me to fax the order...of course they didn't…read morereceive it. I have a good insurance plan, which doesn't require pre-auth. Mid-America says they still need it in writing from UHC. Um, okay...I'm sure someone at UHC will get right on that just for you. Thanks for waisting my time MidAmerican. I went elsewhere an got an appointment immediately and was able to text them photos of the order and my insurance card. That's how it should be.

I LOVE this orthopedic center. Top doctors, state-of-the-art equipment, new & clean facility,…read moreefficient operational processes, and one stop shop for imaging, physical therapy, surgery and medical equipment purchase/rental. I had an appointment with Dr. Chala to look at knee pain I've been having for 6 weeks. He did a thorough exam, and ordered an MRI which I got done within 45 min just down the hall. Then I saw him right after the MRI to diagnose the problem and he proceeded to order a cortisone shot and physical therapy. I got the shot before I left the office. Now on my way to feeling much better in a quality and highly effective visit today.

I was quite surprised at how quickly I was moved through the various stages of my appointment. It…read morewas my first time there, and between filling out the new patient form, getting my vitals checked, getting an x-ray, having a check up with the doctor, and scheduling an MRI, I was in and out within 30 minutes. Considering it was very busy that's impressive, hats off to the staff. They all had a great friendly attitude as well. Hard to say "I look forward to going back" when it comes to a doctor's office but in this case I think it's fair to say!

Dr. Mody is amazing. Our entire family has seen him for various musculoskeletal problems and…read moreinjuries over the past 15 years. He listens, is always right with his diagnosis and if he can't fix it in a nonsurgical approach, will refer to his huge network of ortho surgeons. His office staff is always professional and courteous. Highly recommend!

I didn't have a great experience here. Dr. Mody seems like a nice guy but I'm not sure after doing…read morea post mortem on the experience that it was good. I came in for a moving injury on my shoulder a while back. He did an x-ray at his location and said that it didn't seem like there was a tear, maybe just less cushion between my joints. He decided to schedule MRI as "an abundance of caution". However, He didn't recommend a basic MRI, he recommended an arthrogram which in hind sight, seemed unnecessary. He recommended a local hospital as is preferred partner, and it was awful. The MRI cost me $700 and took about three hours versus a outpatient Quest Diagnostic type location that should've been 100 bucks and an hour. I never received the MRI results from the hospital. I recently received a bill from Dr. Mody's office for another $200 for my initial visit. I have yet to return to even go through the MRI results, partially because I don't have them (thanks Advent La Grange for wasting more time I don't have) and partially because this seems like a bill at all costs type practice. I refuse to go back if it's going to cost me $200 when any other specialist under our health plan is a $50 copay. Note- I gave them my insurance upfront so this shouldn't be a $200 + $600 MRI for a sore arm.

I can not say enough good things about SmartLife Medicine and Dr. Vogt! I can't get over the…read morepersonal attention, the help and relief I have received with my many aches and injuries over the past few years. I saw Dr. Vogt recently for a combination of hip and groin pain. He didn't want to just treat the pain, he wanted to figure out what was causing it. He ordered imaging for me and talked directly to the radiologist to better understand the report so he could help me figure out how to best treat it. He's awesome. A+++ rating!

Dr. Vogt is a very good doctor. He has fixed a few of my ailments. But his front desk staff could…read morebe nicer and more polite to the patients who are spending a lot of money to come without the possibility for many of insurance coverage.

I've needed PT services several times in the last 10 years and selected Perform based on location…read moreand all the positive reviews. This is without a doubt the best of the best. Each of the therapists has been absolutely fabulous and they are not only knowledgeable and skillful but real people who engage clients in planning the therapy and continuously evaluate our comfort and feedback. I highly recommend and will use them again in the future!

A friend of mine recommended Perform to me to work through a running injury. Al and Megan are…read morefantastic and really care about what they do. Everyone I have dealt with from scheduling to billing is kind and great at their job. If you're looking for a hands on, personalized PT experience in the western suburbs, this is the place. I can't say enough good things about them.

I have been a patient of Dr. Terry Smith for almost 10 years off and on, and my wife and son have…read moregone to him for both chiropractic and soft tissue treatments as well. He is simply outstanding. He has consistently relieved my pain from athletics, injury, structural issues and muscle imbalance. He is expert in his field and the human anatomy. He works with many high school and collegiate athletes in the area, although he is not just limited to athletes or sports issues. Highly recommended.

My entire family has been going to Dr. Terry Smith for 15 years. He is absolutely the most caring…read moreand honest Chiropractor we have been treated by. A lot of others will tell you that "you have to see me 3 times a week for a month", seemingly to increase their revenue. Not Doc T! If it's super serious he will recommend you come back again but for the most part he says "when you feel you need to." I love the family friendly atmosphere and the feeling all are welcome - no matter your age, size, race or ethnicity. He is a sports fan and doctor to a number of professional athletes. However, regardless of who you are, every patient is number 1 in Doctor Smiths book! Thanks for all you do!

While I acknowledge being 15 minutes late to my first appointment, the additional 1.5-hour wait was…read moreexcessive. At my second appointment, I arrived on time and still waited over two hours. More concerning is the consistent lack of communication and accountability. I've had to chase down basic paperwork for weeks, and most recently, a document I submitted nearly three weeks ago has still not been completed--despite being told it would be handled the next day. I've followed up multiple times via phone and email with no response, despite claims of a 24-hour turnaround. This level of disorganization and lack of responsiveness is unacceptable.

WOW Dr. Park was so easy to talk to. He explained my knee xrays to me so simply. Then I got…read moreinjections right away and I can go up and down stairs pain free along with riding my bike again. I think the thing that stands out, besides being a great doctor, is he has a human side. We talked about horses and dogs and never seemed disinterested in a regular conversation while providing me with great relief. He puts the care in care provider. I really want to thank him.