My Dad was a short-term stay resident in the rehab facility after a hospital stay. As soon as he…read morearrived there, I was received an email and a phone call to discuss his needs. The email had phone numbers for the front desk, the nurses station, and his social worker. The nurse gave me her cell phone number right away and was texting with me through the first day and evening to be sure everything was set up and to reassure a worried daughter. Everyone I came into contact with at Park Place was kind, helpful and caring. The daily COVID email updates as well as follow up phone calls regarding any cases were very appreciated. All safety protocols were followed and I felt confident that Park Place was doing their best to keep all of the residents safe and healthy. Dad was well taken care of and he was always very happy on the phone and during an outside visit. His therapy went very well and I was informed about his progress weekly. Everyone, including the director, nurse and social worker were very prompt to reply to any email as well as any voicemail. Upon his discharge, I was given detailed discharge information as well as all necessary medications and prescriptions. Park Place also calls the caregiver for a few days after discharge to check on his progress at his new living arrangement. I highly recommend Park Place.

From the owner: The future of healthcare is at Park Place Health & Wellness Center. Our Small House-style of care…read moreis designed to create a personal, effective experience that offers Comprehensive Long Term Care and Assited Living all in a residential setting. We don't look like an average nursing home. Our unique "Small House" was thoughtfully designed like a home, not an institution, to promote greater independence and improved quality of life. This means our residents and patients receive the personalized care and attention they deserve. Our facility consistently ranks among the best in the nation for the care we provide.

Not just NO. I wouldn't even recommend this place to my worst enemy…read more One point in time I found feces on my dad bed, his bed was made once in the 2 weeks that he was there. I brought the above to the attention of the staff who then took care of the situation. There is an orange form that you can fill out for any complaints but again I was afraid of retaliation or even worse care for my dad.

My uncle has been shipped to the ER three times in one year: for infections due to poor hygiene at…read morethis facility. The nurses are rude, lie and back each other up in getting away with it. Awful communication with family! All three hospital trips we were NOT NOTIFIED!?! (Patient is 81 with advanced dementia.) How scary for him and us, his loved ones. Go to Bell Tower. Please. It's just too risky as far as being unsanitary. Wow.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Food is great! Has a Starbucks inside with great service. There are some great nurses in there that…read moredo their job right.

First the good. Much better than hospital in food. looks, and ambiance. Nice to walk down a…read morehallway and see occasional events. Bad is that the staff may be understaffed (?). One occasion overnight where a patient happened to wriggle out of bed to reposition herself, and once the alert button was pushed the staff told her "you got yourself down there; now you'll have to stay there". That does NOT signify as reliable care. Another of the staff eventually got her up. Would like to give 2 stars but that event made me do an "almost" 2 stars. This may have been just a one time lack of judgment.

To whom it may concern, I find it comforting to walk out…read morethe door of Kindred know great care and respect is being given to my loved one. Having worked nursing homes ect for years I know what to look for and when. I find This nursing home tip top shape and that goes for all departments. The New Executive Director is doing and excellent job and is out with the staff and residents. He stops and talks to them and helps them talk through the problems. The staff as a whole is very good and I have no complaints about the quality of care our loved one is getting. A thankful consumer.

Brickyard has so much to offer the community and has such a warm and welcoming atmosphere. You can…read moretell this team truly cares about their residents! Stop in for a tour, ask for Melissa or Cynthia, they are fabulous to work with!

From the owner: Brickyard Healthcare - Elkhart Care Center offers 24/7 long or short-term skilled nursing,…read morerehabilitation services and memory care. Visit our website to learn more about how we care for our community.

I have 2 family and 3 stays. Nice place but clothes are often stolen and food is terrible.read more

Great place to work! Love this home like environment! Great teamwork and kind loving people. We…read morereally spread the love and care to our residents!

My experience with Ignite Medical Resort Dyer was extremely disappointing and concerning. Based on…read morewhat I observed during my loved one's stay, I believe the facility falls far short of the standard of care and professionalism that its name suggests. On the very first day of admission, there was a cloth chair in my loved one's room that appeared to have dried human waste on the armrest. I immediately brought this to the attention of the staff. After investigating, I was assured that the chair would be removed right away. However, three days later, the chair remained in the room. Throughout the stay, the level of care, responsiveness, and bedside manner displayed by many of the nursing and CNA staff was unacceptable. The facility appeared to be understaffed, and there was a noticeable lack of urgency when patients required assistance. On numerous occasions, we used the call button to request help for my loved one. Not once did a nurse or CNA respond to the call button in a timely manner. Each time, a family member had to physically walk to the nurses' station to request assistance before anyone responded. My loved one shared a room with another patient, and I frequently overheard that patient calling out for help. She could often be heard moaning, groaning, and asking for assistance for extended periods. When staff eventually entered the room, I was shocked to hear them scold the patient, telling her that she was "always calling" and that she "didn't want anything." Witnessing this interaction was deeply troubling and demonstrated a lack of compassion and respect for a vulnerable resident. Another concern was the apparent lack of engagement with residents. Many elderly patients spent entire days sitting near the nurses' station with little to no interaction from staff. They appeared isolated, disengaged, and unhappy. The most disturbing issue occurred when I noticed what initially appeared to be clumps of dirt or lint along the wall behind my loved one's bed. Upon closer inspection, I discovered that the area was covered with hundreds, if not thousands, of ants crawling along the wall and throughout the room. I immediately reported the issue to staff. One CNA responded by saying, "Well, I just got here." A nurse then acknowledged that she had already informed the day aide about the ant problem. This indicated that staff were already aware of the infestation, yet no action had been taken to resolve it or relocate the patient. When I expressed my concern and disgust regarding the situation, the nurse rolled her eyes and told me that I should contact maintenance about the ants. I found this response unprofessional and inappropriate, especially given that the issue involved patient health, safety, and sanitation. My final negative interaction occurred during the discharge process. The nurse manager reviewed my loved one's discharge instructions and medications. When I asked questions regarding follow-up medications, I was met with visible irritation and an unwelcoming attitude, as though asking questions about my loved one's care was an inconvenience. I strongly believe the facility should reevaluate its hiring practices, staff training, accountability measures, cleanliness standards, and responsiveness to patient concerns. Patients and families deserve compassionate care, professional communication, and a clean, safe environment. The one positive aspect of our experience was the therapy department. I did observe meaningful improvement in my loved one's therapy progress, and the therapy staff appeared dedicated to their work. They were the bright spot in an otherwise disappointing experience. I was relieved when my loved one was discharged from Ignite Medical Resort Dyer. Based on my experience, I would not choose this facility again. I encourage families with loved ones in nursing homes or rehabilitation facilities to visit frequently and remain actively involved in their care. Photos and videos documenting the ant infestation are below.

DO NOT SEND UOUR LIVED ONES HERE…read more Pretty sure they are a big reason my dad passed away way sooner than he should have. They are not set up to take care of sick patients. The person in charge of nutrition didn't even know what meds my dad was on. He went downhill so fast there that we said we were calling 911. They ended up doing bloodwork and sending him after we said that. Got to the hospital and it turns out none of the bloodwork they sent was his. I'm pretty sure they fudged it just to get him out of there so they weren't liable.

Why would anybody rate a nursing home 5 stars? you may ask. I think I can honestly do that. My mom…read morespent four years as a resident in the Alzheimer's unit, and from everything my aunt and I could see, she was safe, protected, and well-cared for. Finding a nursing home for an elderly dementia patient, especially when it's a woman on Medicaid, is not easy. I was literally having anxiety attacks, because so many places turned me down, either because of the Medicaid issue or because beds for women are scarce. When Sebo's said they had space available for my mom and could take her immediately, I did not check nursing home ratings, do an inspection, or anything. It was a bed. It was available. I placed mom there. Mom was in a dementia unit called Daisy Lane, and my review is only about that area and what happened there. I have no knowledge of the rehab side. My aunt, a long-time resident of Hobart, told me later that Sebo's hadn't had a good reputation in the past. Since that time, however, Sebo's has become employee-owned. We believe that made all the difference. You know all those pictures you see of dementia patients left sitting in wheelchairs in hallways, unattended, soiling themselves, all sorts of awful stuff? We never, ever saw that at Sebo's. Instead, the staff works tirelessly to get patients moving, even a little. I saw activity sessions at Sebo's led by an enthusiastic young woman, playing with and encouraging patients to participate, even a little. There is an activity board that lists everything going on, and there is a lot. Have you ever walked into a nursing home or rehab center and been greeted by some awful smell? That never happened at Sebo's. It's always spotless. And we dropped in at all sorts of times. I think my mom was a staff favorite, because she was the happiest nut job you ever saw. She was not paranoid, hostile, or abusive. I did see patients who were very difficult, and I saw the staff respond in appropriate ways. How the staff handled my mom's aversion to the shower demonstrates how clever and compassionate they are. At first, Mom saw the shower sign, and she'd turn around and say, "I already had one." So the staff covered the shower sign with a towel, and they were able to get her in. Sebo's will notify you of the tiniest change. Mom has a bruise on her arm. Mom has a rash. They do call at all hours. I had a message once at 1:14am. Trust me, I'm not answering my phone then. But it shows that nothing gets past them. At one point, Mom had a skin rash. Sebo's called and told me about how they were treating it. They asked me to purchase bath soap for sensitive skin for her, which I did. Apparently the rash was bothering her on the bra line. I got a call from Sebo's: "Miss Frances has informed us she won't be wearing bras any more, so could you get her some t-shirts?" I did, and all was well. One time, Mom fell and actually got a cut on her forehead and a black eye. The nurse, Stephanie, called me, because she was the staffer who responded when Mom's roommate came over and said my mom was laying on the floor for some reason. Stephanie and my mom had become great friends, and she was very worried that mom had been hurt. She called me and gave me a complete run-down of what happened, what she did, what mom said, and how they were responding. I got follow-up calls over the next few days. When mom went into her final decline, they updated me with condition changes, and talked to me about hospice. Each step of the way was handled with professionalism and compassion. Mom was very lucky that Sebo's had a bed available that day, because, frankly, I would've taken anything at that point. And I was lucky, too, because I never had to worry about what was happening there (I live in Illinois). As the head of the Alzheimer's unit helped me carry out mom's few possessions after her death, I said something about, there's probably another old lady waiting for this space. He said, yes, we have a waiting list. I can believe it. I highly recommend Sebo's for dementia care.