Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I met my surgeon Dr Todd Grebner and got my knee replacement surgery sch7eduled right away!!!read more

This place is no longer called Tennessee Valley Bone and Joint but Vitrutian as it was bought out…read moreby Hamiliton Medical Center after they bought the local hospital from Tennova. Don't get me wrong Dr. Radford is an awesome Doctor but since being purchase their front desk gives incompetence new meaning. Had a procedure scheduled at 1030 got there at 1010 and waited an hour. My wife went to the front desk three times to find out what the problem was but was never given an explanation nor would the three girls sitting and talking go to the back and find out the problem. Guess I'll give Sports Center for Medicine a try. Hate to not see Dr. Radford and his staff but this is totally unacceptable. People have jobs just like the three swaquking women and we need our jobs. A little help from those three would have been nice.

I had an awful experience with Dr Hutcheson and his head nurse Sherry. They refused to listen to me…read morewhen I complained about a lot of pain weeks after surgery. Dr Hutcheson made promises to me he did not keep and ultimately ended up causing me extra months of pain and many thousands of dollars that I had to pay due to their mistakes.

This is a very organized group here. Some days can be very packed, busy with the lobby full. But…read morethey do a good job getting everyone in a reasonable time. They have the ability to do simple X-Rays and ultrasounds in the office, which helps with time. Dr does s great job explaining everything as he walks through your issues with you. They also have plenty of shoe and insert options to share with you. Overall a good experience so far.

10/23/25 will not recommend this office for anything they are a scam went for shoulder pain he…read morerecommended 3 cortisone shots over 3 mo. period first 2 received paid my copay +what my insurance did not cover second visit same third visit changed on the amount I since my last visit well my last visit lasted all but 2 minutes with no shot involved so how do i owe more they are imo decieving i walked out and said i dont need your services thanks even though I received the same as the first issued about the difference she tried to break it down said my insurance didn't cover the knee brace I went there for a shot in the arm for shoulder pain the 2 young ladies said they were sorry a mistake was made that I would receive a credit on my next visit today I went they tried to tell me I owed more

From the owner: Healthy + Active = Our Goal…read more Voytik Center in Cleveland, TN, offers expert orthopedic care for tendons, joints, ligaments, bones, and muscles. Our skilled healthcare professionals use the latest technology and treatments to provide effective care for sports injuries and orthopedic conditions. Whether you're recovering from a sports injury or need specialized orthopedic treatment, we are committed to delivering high-quality, patient-centered care. Visit Voytik Center for comprehensive solutions to restore your mobility and well-being.

I saw Ann and she was great helping me exercise following back surgery. I've been there numerous…read moretimes thru many, many years. They are very good at working thru issues from shoulder pain, knee problems & other issues.

The therapist are quite nice and easy to work with. They show you how to do it and watch you while…read moreyou do it and I like that.

We had appointments last Monday at this office (Cleveland), we usually go to the Chattanooga office…read morebut due to the bad weather our appointments were cancelled. Everyone was so nice and helpful. I had been in the hospital a couple of weeks ago and get short of breath if I have to walk not far at all. I would like to thanks the nurse and Jeanie for their understanding and help to have me breath correctly when I am having difficulty and can't catch my breath. We didn't see Dr. Blake on this trip, but he has always been excellent when I've seen him and he has always been concerned when he does any procedure on me. Dr. Blake always explains what he will be doing and is always willing to answer any questions I or my family my have. Just wanted to say thank you to all in the Cleveland office!

I'd give them -10 if I could. I'm just one 65 yr old single female with Scoliosis and Deformed back…read morecurved at 68%. I know this is long, but it is in your best interest to read my review. I also want to mention a couple of things before I tell you my story. I went to a new Pharmacy one time because I moved but it was very small. I decided to go back to my old pharmacy. I called CPM and told them I want to go back to my old pharmacy and Summer said my new address and number were already in the system. Yet, CPM still repeatedly kept sending my medications to the pharmacy I only went to once. Weird because CPM did not do this every month. One month CPM sent scripts to new pharmacy and the next month CPM sent scripts to pharmacy I went to once. I had to call back 4 times before CPM finally got right pharmacy. I saw Dr Fesler every other month to get my Buprenorphine Patch. I originally had an appointment scheduled for June, 2026, but Summer called me and rescheduled for July 15, 2026. She assured me I would have no problems getting my Patch refilled. She specifically told me to call July 2, and I will have no problem getting my refill. I did call and left a vm. Diana called me back and said she would have to call Dr Fesler because he was on vacation. She asked me if I had any Patches left. I thought mistakenly thought I had one more patch left but I didn't. Had to wait until Monday,July 6 to call back to explain what happened. CLEVELAND PAIN MEDICINE REFUSED TO REFILL MY PATCH WITHOUT AN APPOINTMENT!!!! They had a July 8th appointment available but I use a car transport service where I have to have a 3 day notice. They were booked for several weeks and already canceled my July 15 appointment. This is how a Christian Pain Clinic treats their patients? Dr Fesler prayed for me every time I visited the office. A new girl called me back. I had to repeat myself FIVE TIMES because she kept asking me the same question!!! She said she would call me back later to see what she can do to get my script filled that day. She never did. I was in severe back pain. I was not myself and I was hurting. Instead of calming me down and making me feel better, CPM did quite the opposite. YES, it's true, I did call several times that day to see what was going on with my medication? By now it was later in the afternoon, and I called again and the Office Manager, who was extremely rude and mean, answered the phone. Again, a Christian clinic? She said I will go ahead and refill your prescription, but that I was mean and I yelled at her staff that day. This was not tolerated and I was being dismissed! Just like that. No warning. No nothing. Just dismissed. I could no longer see Dr Fesler! I guess I'm not allowed to be human and have one bad day, (Even after five years of no issues). Not allowed. Nope..Yet, ironically the Office Manager berated and yelled at me and then proceeded to dismiss me because I yelled at her staff. After 5 great years as a patient of Dr Fesler here, I was completely blindsided and shocked, by how I was treated a couple weeks ago.The way the Office Manager at Cleveland Pain Medicine dismissed me so easily without even a second thought came completely out of nowhere. I thought I mattered to them and they cared about me? Again, this is how a Christian clinic treats their patients? All because I had one bad day of being mean? This was the first and only time I yelled at anyone. Ever. It was so disappointing to end a long-standing relationship on such a bitter and horrible outcome. Teresa