My doctor had recommended for me to go to Physical Therapy for my right hand. I just recently…read morestarted PT at the Dignity Health Physical Therapy about a week and a half ago. This location is in the Centennial Hills area off of the 215/Durango exit. It's in a plaza with plenty of parking spots. When I arrived at the facility for my first PT appointment on a Wednesday around 3:00 P.M, it was a breeze to check in. I had completed all of the paperwork required online. There are only a few seats in the facility though. Kiana is an amazing physical therapist! She is constantly providing challenges and is knowledgeable! My first appointment focused on getting a clear baseline of where my hand was at. Kiana measured my hand strength, assessed my mobility, and talked through my goals so we could create a plan for the rest of my PT sessions. By the end of that initial visit, we had a solid game plan in place, and I even started some targeted exercises for my right hand to begin improving strength and movement right away. This is the place to go if you need PT! The team members here are outstanding!

We went to dignity health for a kidney stone that needed a scan for confirmation. The CT scan was…read morenot working at the flamingo location so they sent us to this location that had a working CT scan. We even called prior to arriving at the flamingo location asking if we could be seen for a suspected kidney stone and they said yes come on down. We ended up paying our ER copay for the first facility then got a bill to pay the same ER copay for the second facility! What a scam! We will never do business with Dignity Health again. We asked them if we would be billed twice and they said no we should be fine since it would be a "transfer". Apparently not. They don't know what they are doing and just tell you what you want to hear.

I'm visiting from California and ended up with a crick in my neck that flared up beyond anything…read moreI've ever felt in my neck before. Thankfully, I saw Dr. Morgan and not only did she validate the acute pain I was feeling but she brought in an lidocaine trigger point injection and got me fixed up quick and easy. It was easy to trust her with that needle because she was able to isolate where the issue is stemming from vs where it's radiated to and that was a relief to hear. Took off one star because they have a security guard sitting up front and he's a waste of space. He can't answer any questions. He wouldn't even speak loud enough for me to hear and I had to crane my very in pain neck down and around to hear anything he said. He sure has the shoulder shrug down though.

Sterling was the an amazing nurse. He listened and explained everything to me in great detail. He…read morealso brought my partner some water and a juice after we'd been waiting a few hours. Dr Kardashian explained everything great as well and was very reassuring. I feel like I got amazing care from both of them. Every room I went or looked into was clean and tidy.

I rarely leave negative reviews, but my experience with this office has been incredibly…read morefrustrating. I have been dealing with significant pain while trying to move forward with treatment, yet the office has repeatedly failed to follow through on even basic scheduling and communication. I was told that delays were due to insurance issues and that my insurance would not approve or pay for surgery. However, after contacting my insurance company directly, I learned that nothing had even been submitted for review. To make matters worse, I later found out that the office's scheduler had quit, which appears to have caused major disruptions. Unfortunately, instead of being proactive and communicating with patients, I was left waiting for weeks at a time with no updates and no follow-up calls. I repeatedly had to contact the office myself just to find out what was happening. After nearly two months of delays, I am no closer to receiving treatment than when I started. Mistakes and staffing issues happen, but patients deserve honest communication and timely follow-up--especially when they are living with chronic pain. My issue is not that insurance requirements exist. My issue is that I lost valuable time because the office failed to properly manage my case and keep me informed. I hope they address these problems so future patients do not have the same experience.

Dr. Richards did my surgery for my fully torn ACL. 2 years later..still no problems. I highly…read morerecommend this facility as your go to.

Dr. Niknam is the best doctor ever also his staff is amazing too thank you Dr. Nickman and your…read morestaff for always helping me and being there for my needs.

staff is always pleasant. In and out quickly and Dr. Nicknam listens and answers any and all…read morequestions without rushing through visit

I underwent right knee revision in January 2026. Brandon, my PT at Centennial, performed the…read moreevaluation. A big shoutout goes to my two PTAs, Kenny and Daisy, for their attentiveness and supportiveness. At times, even Brandon, who was working on another patient, noticed and pointed out something I was doing wrong. Thanks to them, I am now determined to go to the gym at least 3 times a week to practice climbing stairs, killer water exercises, pedaling a dual-action recumbent bike, and walking more. In fact, I can now pedal for 35 minutes, and that's a miracle.

TL;DR: I got a huge bill and the manager refused to call me back…read more Look. This is not a bad place to get PT. I'd give the service I received a 4.5/5: everyone was friendly and competent, and I did improve. My only service complaints are that you only get to see the actual PT for evals/re-evals and the PTAs would only do manual therapy on one body part (I was there for my shoulder and knee, and I had to pick which they'd work on). It just felt like they were a bit stingy with the care and access to the PT. Here's the reason for the one star: they told me my estimated payment was $44/session (I have a high deductible plan, so all sessions were basically out of pocket). That seemed low, but I figured they'd tell me if there was a change, and in the meantime I went in the recommended 3x/week since it was so affordable. Two whole months later, I got a bill for over $1000. The "estimated payment" turned out to be only a fraction of the actual cost of each visit, which ranged in price from $109-$278. Had I known this, I never would have gone in so frequently, and I would have asked to pay the cash price, as it was lower than my insurance's contracted rates. I asked both the billing company and Jackson's office manager why the amount they were charging me wasn't changed as soon as they knew my insurance allowed for a much higher fee, or why they let me keep coming in without telling me I would be slammed with a huge bill. They told me they have no systems in place to do that. They would have kept charging me $44/visit and then sending huge bills forever. This is terrible, even unethical, business practice. Carson, the office manager, was very nice and said she'd contact me once the rest of the insurance claims came through so we could work something out with the huge balance. I paused PT in the meantime. After several weeks, I called and left a couple messages for Carson. She eventually texted me and said she would call me once she heard back from their billing company. I left her another message a couple weeks later, but I never heard back. I was planning on going back to Jackson and did not seek another PT referral, and I have regressed in the months without care. My daughter's PT referral was randomly sent to Jackson, and when they called me last week to schedule, I told them I needed to resolve my account first and to have Carson call me. They then told me my chart had been closed and I was no longer a patient there. Then they said that since I wasn't going to schedule for my daughter, they'd reject her referral. I honestly don't know what happened. I don't know why she wouldn't call me back. I told everyone who called that I wanted to come back in as soon as we figured out the account. My advice is, unless you are POSITIVE what your copays are, do not go here. EDIT: She called me the day after I posted this. She said she'd tried to call me once but it rang without going to voicemail. I do not have a record of this call, and she did not say why she didn't try again or call back the other times I contacted the office. No apologies were given, but she did get approval to reduce my balance by a modest percentage, which I really appreciate.

Absolutely the best for PT! I have had PT here at the Centennial location on and off for 10 years…read more All the staff are well trained and remarkable in their treatment and care. I have had shoulder, back (2times) , knee and now balance therapy. So glad they are close to my home too. I recommend them for any PT needs.

With such reviews I was shocked to have such horrible service. I scheduled an appointment on 1/20…read more for 1/27 for evaluation on my shoulder. called back on 1/23 to make sure the time I was to arrive and they can't find my appointment. But I had already set up my account on their website raintree. So the person on the phone then sets up my appointment for the same time I had before 1/27 @ 3 pm with a person named Earl to do my evaluation. I take a few hours off work to get to my appointment and they can't find me again. So I would be an idiot to give them a third shot at wasting my time. The odd part is nobody seemed to care about the whole thing. Good luck Kelly I'm off to see Tim Soder physical therapy.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

Don't depend on what they tell you to be what they do. We were referred to ATI for specialized…read moretherapy(aquatic) and were told they don't have any aquatic therapists or facilities in the state of nevada, and referring to Kelly Hawkins. As this is out of our network for insurance, I inquired if needed some kind of email, letter, or whatnot to provide to my insurance of this I was told yes just to call back and notify them and they would be glad to help...NOT!! We went to Kelly Hawkins, as it is out of my insurances network, I gladly paid for the assessment and 6 sessions. Decided I would call back the ATI therapy, and thank them for referring us there and get the information I needed and said would be no problem to get,just exactly what they told me. That ATI is referring to Kelly Hawkins as ATI doesn't have facilities/therapists and now there's a problem. Was told ATIs leadership program has their representatives say they cannot give me a written statement regarding this. Why not ? They have no problem informing of this over phone. So asked to speak to supervisor and after being on hold for twenty minutes, someone comes back online and quickly hangs up on me. Now they have my number to call back, and of course they don't. So I look up the cooperate customer service number and call them and of course no one answered but was able to leave a voice mail. Now I know a lot of seniors that use ATI physical therapy and I'm grateful for them being honest and referring me to Kelly Hawkins. However, to not provide that in a statement so my insurance will cover out of network at Kelly Hawkins and hanging up on me is rude. I don't deal with people or places that aren't true to their word or mission. And if it's ATIs mission to help those in need of specialized therapy and help people regain their lives from disabilities or accidents, then why is it such a problem to get a written statement to this. And be rudely hung up on. I will write again tomorrow when I try to call the regional office and see if they help me. But so farwouldn't recommend anyone that is needing medical records or paperwork from them to go there. Seems like they dont care existing client or not. Yet they will tell you anything over the phone, just don't believe for them to prove it

My husband had a knee replacement, and he came with a unique circumstance. From start to finish, Dr…read moreCrovetti and his staff are amazing! Dr Crovetti knows what he's doing! Great personality; he loves what he does, and it shows Highly recommend

I was referred to Dr Corvetti by two different people regarding surgery. Dr. Corvetti was very…read moreknowledgeable and helpful regarding an upcoming surgery I have scheduled. The pre-op testing, surgery and recovery is all done on site and no need for a hospital.