My doctor had recommended for me to go to Physical Therapy for my right hand. I just recently…read morestarted PT at the Dignity Health Physical Therapy about a week and a half ago. This location is in the Centennial Hills area off of the 215/Durango exit. It's in a plaza with plenty of parking spots. When I arrived at the facility for my first PT appointment on a Wednesday around 3:00 P.M, it was a breeze to check in. I had completed all of the paperwork required online. There are only a few seats in the facility though. Kiana is an amazing physical therapist! She is constantly providing challenges and is knowledgeable! My first appointment focused on getting a clear baseline of where my hand was at. Kiana measured my hand strength, assessed my mobility, and talked through my goals so we could create a plan for the rest of my PT sessions. By the end of that initial visit, we had a solid game plan in place, and I even started some targeted exercises for my right hand to begin improving strength and movement right away. This is the place to go if you need PT! The team members here are outstanding!

We went to dignity health for a kidney stone that needed a scan for confirmation. The CT scan was…read morenot working at the flamingo location so they sent us to this location that had a working CT scan. We even called prior to arriving at the flamingo location asking if we could be seen for a suspected kidney stone and they said yes come on down. We ended up paying our ER copay for the first facility then got a bill to pay the same ER copay for the second facility! What a scam! We will never do business with Dignity Health again. We asked them if we would be billed twice and they said no we should be fine since it would be a "transfer". Apparently not. They don't know what they are doing and just tell you what you want to hear.

Quality of care here is above all the rest in Las Vegas! Rob and Danielle are great. Would…read morerecommend!

This review is for the Tenaya/Craig location. For some reason it does not show up on the search…read more I have nothing but great things to say about this location. Ed, Rona, and the entire staff are on top of things here. I was immediately impressed with the staff and had a great time recuperating from my surgery. They were good at communication with my surgeon about my progress, so he was able to verify their assessment and make recommendations for my future visits to therapy. I highly recommend Smith Therapy Partners at this location and am thankful for their help in getting me back to my normal range of motion.

Absolutely the best for PT! I have had PT here at the Centennial location on and off for 10 years…read more All the staff are well trained and remarkable in their treatment and care. I have had shoulder, back (2times) , knee and now balance therapy. So glad they are close to my home too. I recommend them for any PT needs.

With such reviews I was shocked to have such horrible service. I scheduled an appointment on 1/20…read more for 1/27 for evaluation on my shoulder. called back on 1/23 to make sure the time I was to arrive and they can't find my appointment. But I had already set up my account on their website raintree. So the person on the phone then sets up my appointment for the same time I had before 1/27 @ 3 pm with a person named Earl to do my evaluation. I take a few hours off work to get to my appointment and they can't find me again. So I would be an idiot to give them a third shot at wasting my time. The odd part is nobody seemed to care about the whole thing. Good luck Kelly I'm off to see Tim Soder physical therapy.

This review is for the Smith Therapy Partners located in Centennial Hills. We were new to Smith…read moreTherapy. We are used to going to ATI located around the corner. Location was fabulous. Very open, bright, clean and new. The check in process via their iPads is a bit clunky but staff were friendly and jumped in to assist when needed. Our therapist, Betsy, was FANTASTIC. Very attentive and knowledgeable with the type of injury our son had sustained on his back. She provided several exercises that proved useful in getting son back into game shape. Thank you, Betsy!

I have been a patient with Smith Therapy for a little while. I have come to this location,…read moreCharleston location and Henderson location. The quality of care honestly hasn't been the best by none of the therapists working on me for my back. I now go for OT therapy and they finally have an amazing therapist by the name of Javon. I can say he is definitely getting my medical needs taken care of. This location facility is amazing when it comes to equipment. I like this location and the Henderson location for their equipment. This location is clean and bright with amazing views of the mountains. It has lots of windows for you to look out while you're getting your treatment. My office experiences have been fairly pleasant. However, if you need a good hand OT therapist. Please ask for JAVON. He will help heal your medical condition or just make things way better than they ever been before. For my back though. I wish he was able to care for that as well. He brings peace of mind. I give Javon 5 Stars!! Thank you!

Update: it took a few tries over a few different days over the course of a week, but finally got…read moreahold of someone and have an appointment scheduled for the end of this month. Would like to confirm if they're in network with our insurance and to make an appointment. Every time I call, I'm on hold for a very long time. The longest time was more than an hour. Is there any other way to each them? Email or another number? This is for shoulder pain thats been going on for over a month and a half. Once we are patients, is there still trouble getting a hold of team members?

I truly enjoyed Dr Vera and the fact she did not rush me, answered all my questions and made sure I…read morefelt comfortable with the process and procedure . One thing I will say is the front desk wasn't that friendly or helpful being that it was my first time coming to this office .

Post Acute Care (PAM) Rehabilitation Hospital of Centennial Hills is a new, highly efficient,…read morefriendly, and extremely supportive rehabilitation facility. I spent nearly 2 weeks there after an open chest artery aneurysm, a supportive surgical procedure requiring a 15 inch incision from my breastbone to below my navel. During the surgery, my abdominal organs were manipulated, and some structures were cut to improve access to a short, hard-to-reach artery that was inflamed and torturous. The procedure took about 3 hours with 3 vascular surgeons in the OR. Basically, PAM received a relatively immobile patient in a lot of pain, with significant complicating diseases (or comorbidities) - a challenge for any rehab hospital. The team that made the boo boo go bye bye. It may be hard to fathom, but the team at PAM is just that, a real team. Support teams work 12-hour days, but it seemed as though there were many, many more members of the team since my bell never went unanswered, even during shift changes. I required health care (daily doctor visits for general health and wound care), occupational therapy (OT) comprised of routines like toiletry, showering, brushing teeth, etc., and physical therapy (PT) that helped with walking with assistance, gaining strength to remain upright and balanced, to building stamina to increase mobility. Although none of these things were unfamiliar to me, getting any one of them done with a 15-inch chest wound and whatever went on under the skin made every action a challenge, and a team member substantially aided. With 44 beds in the facility, I can only give you some idea of the support I received. Marie did my initial interview, and Arrian was my case manager. Albert was ever-present for wound care. Nurses were largely responsible for medication distribution and directing others to my needs and included Bella, Ferna, Maita, Faye, Sandra, Winnie, Matthew, Fatima, Rhenzo, Lori, Jia, Imani, Michelle, Silas, Skylar, Cecelia, Marichu, Yow, Jean, and Sam, 'The Man', a notably dedicated nurse, and given that all the others were great, this says a lot for Sam. My PT team included Baraka, Bethany, Candice, Connor, Douglas, Eliza, George, Isacic, Lauren, Lucy, Mark, Matthew, Michael, Parisa, Rachel, Rony, Skylar, Tania, and last but not least, Vanessa and Winnie. Ivy and Cyhthia were my dietary champions, righting the wrong of a hospital to rehab error in orders that kept me on a liquid diet longer than needed. Robert kept my room as clean as the Plaza in New York City. Although I hope to stay out of PAM forever, if I need rehab again, I can't imagine a better facility for a speedy recovery. If I missed someone, I apologize. I'll make up for it after my next stay...oh boy. Most importantly, my patient advocate was and remains my wife, Margie, without whom I wouldn't still be around. She has spearheaded support for me and complemented the rehab team.

My care here started off very good and then turned bad when I had gone out on a medical leave for…read more24 hours. Upon coming back a man who called himself the ceo of this place came to my room yelling and being disrespectful. I could not believe it I was in shock. I am still here and they have cna's checking in on you. I had an aid named Kim who left me at 9:20pm and said she will be back to check on me at 11:00pm I have never had a nurse or an aide tell me that at any rehabilitation facility I've been in, I would recommend to anyone think about this place and make sure you have family and friends who will be there for you. Otherwise you will be treated like shit.

I underwent right knee revision in January 2026. Brandon, my PT at Centennial, performed the…read moreevaluation. A big shoutout goes to my two PTAs, Kenny and Daisy, for their attentiveness and supportiveness. At times, even Brandon, who was working on another patient, noticed and pointed out something I was doing wrong. Thanks to them, I am now determined to go to the gym at least 3 times a week to practice climbing stairs, killer water exercises, pedaling a dual-action recumbent bike, and walking more. In fact, I can now pedal for 35 minutes, and that's a miracle.

TL;DR: I got a huge bill and the manager refused to call me back…read more Look. This is not a bad place to get PT. I'd give the service I received a 4.5/5: everyone was friendly and competent, and I did improve. My only service complaints are that you only get to see the actual PT for evals/re-evals and the PTAs would only do manual therapy on one body part (I was there for my shoulder and knee, and I had to pick which they'd work on). It just felt like they were a bit stingy with the care and access to the PT. Here's the reason for the one star: they told me my estimated payment was $44/session (I have a high deductible plan, so all sessions were basically out of pocket). That seemed low, but I figured they'd tell me if there was a change, and in the meantime I went in the recommended 3x/week since it was so affordable. Two whole months later, I got a bill for over $1000. The "estimated payment" turned out to be only a fraction of the actual cost of each visit, which ranged in price from $109-$278. Had I known this, I never would have gone in so frequently, and I would have asked to pay the cash price, as it was lower than my insurance's contracted rates. I asked both the billing company and Jackson's office manager why the amount they were charging me wasn't changed as soon as they knew my insurance allowed for a much higher fee, or why they let me keep coming in without telling me I would be slammed with a huge bill. They told me they have no systems in place to do that. They would have kept charging me $44/visit and then sending huge bills forever. This is terrible, even unethical, business practice. Carson, the office manager, was very nice and said she'd contact me once the rest of the insurance claims came through so we could work something out with the huge balance. I paused PT in the meantime. After several weeks, I called and left a couple messages for Carson. She eventually texted me and said she would call me once she heard back from their billing company. I left her another message a couple weeks later, but I never heard back. I was planning on going back to Jackson and did not seek another PT referral, and I have regressed in the months without care. My daughter's PT referral was randomly sent to Jackson, and when they called me last week to schedule, I told them I needed to resolve my account first and to have Carson call me. They then told me my chart had been closed and I was no longer a patient there. Then they said that since I wasn't going to schedule for my daughter, they'd reject her referral. I honestly don't know what happened. I don't know why she wouldn't call me back. I told everyone who called that I wanted to come back in as soon as we figured out the account. My advice is, unless you are POSITIVE what your copays are, do not go here. EDIT: She called me the day after I posted this. She said she'd tried to call me once but it rang without going to voicemail. I do not have a record of this call, and she did not say why she didn't try again or call back the other times I contacted the office. No apologies were given, but she did get approval to reduce my balance by a modest percentage, which I really appreciate.

My husband had a knee replacement, and he came with a unique circumstance. From start to finish, Dr…read moreCrovetti and his staff are amazing! Dr Crovetti knows what he's doing! Great personality; he loves what he does, and it shows Highly recommend

this is a very uppity rude and disturbing place! While Jennifer whom gave me my shots is fantastic…read morethat is the only plus! They have some young girls when you walk up to check in especially the nasty 4 eyed one who seem to think they are way more important then they are! i strongly reccomend to go elsewhere although i have heard nice things about Crovetti himself but the fact they didnt contact me beforehand of my shots appointment that they no longer accept my insurance and told me to hit the road unless i pay $250 then just really pissed me off and i get the feeling this guy has made enough money to tell people who and who not he wants to be a doctor too! Screw that