We had a major bathroom leak that spread to a bedroom before raining down onto the dining room…read morebelow. I frantically searched for a water remediation company and quickly discovered that UWRG of West Spring had good reviews and were available 24/7. Within 45 minutes of my call, the amazing team of Jason, Maria & Carlos arrived with all the equipment needed to remove everything wet or damaged. They quickly set up fans, dehumidifiers and Hepa filters. They put plastic up to separate the affected rooms, and also laid plastic down and wore shoe covers to protect our unaffected flooring. They even helped pack glassware and other items that needed to be moved. They took care of Everything so efficiently, professionally and Compassionately. Their communication was top-notch. Jason answered our many questions and always let us know when they would be coming each day to monitor the drying progress. It was an extremely stressful situation, but they all took good care of us and made things as pleasant as they could possibly be. Highly recommend!

These guys are a cut above. I have many properties and have always called these guys. I've been…read moreusing them for years and they never disappoint. Always professional and very thorough. The knowledge and experience are unmatched. They handle everything and make the overall situation painless. I'm very busy and I need people that know how to do what needs to be done without my presence. Thanks again guys. #Lifesavers

Exceeded my expectations and anything I ever envisioned would come from my fire. Open…read morecommunication, quality workmanship, absolutely pleased with the final outcome and working with the NRT team. Being able to easily communicate ensured the project was what I wanted for my home. I'll continue to always refer and recommend anyone going through rebuilding from a fire, you want to talk with NRT before making any insurance decisions. That was the greatest lesson I learned during this. Bobby Bender was the first person from NRT I met and from there throughout the rebuild I was meet with professionalism, support, and empathy throughout my journey. Hiring NRT, you'll have an advocate on your side and a contractor who is going to deliver the things you are looking for.

House fire. At first I thought they were great. Really fast response team, however, the rebuild was…read moreshoddy and cheaply executed. Stairs not equally sized, light fixtures not centered over mirrors, corner drywall tape peeling along with many other areas. Initially there wasn't even headroom to ascend the staircase! I had to request adding a coat closet by entryway and a linen closet in master bath. They painted the exterior the wrong colors. The attic pull down access is not up to code and will need to be enlarged when the time comes to replace furnace. The upstairs floor does not seem level and most of the doors now do not close properly. Unfortunately, these issues only developed after their liability expired, but if you want the job done right with knowledgeable workers and quality material, do not hire NRT.

Margaret Hakim and her team seemingly limitless, astute, assiduous attention to detail and…read moreboundless hard work make her results manifest the abilities of an organized army of magicians rather than the ambitious work of one remarkable woman. Unerringly, without prompting nor notes, Therese tackles the toughest indications of dust, dirt, or detritus, and she makes a house glisten with cleanliness and care. Therese is our angel! Sawanee Dhillon

I came to Servicemaster a few years ago with smoke issues in a car I just bought. The previous…read moreowners had smoked in the car and I got a really good deal on it at the Toyota dealer. I took the car over to Servicemaster to get rid of the smell. They use their ozone maker and let it sit overnight. The smell was gone and it has not returned. I am very grateful and happy that my car is now smoke-free and the experts there knew what to do to take care of it. Thank you very much My RAV4 now smells like a new one.

Very very pleased with our experience with Louis and his team. We had some black mold in our…read moregarage from a 40+ year old refrigerator with failing seals. We called over the weekend when we found their information and setup an appointment for a free appraisal the following Monday. We were given a window starting at 8 am and Louis showed up at 7:45! Within just a few minutes he confirmed it was in fact black mold and they would be able to help us. He described what the process would be like and provided a quote. We attempted to obtain a second quote, but never received a response back from the second company, which is fine because they wanted $200 just to come out! We called Dry More back Thursday and they were able to give us a Saturday appointment. His team of technicians were very prompt, friendly, professional and knowledgeable about the issue and how to prevent it from happening in the future. They had the sheet rock removed and everything cleaned and wiped down within 2 hours. They had to leave behind equipment to properly dry the area that needed to run for 24 hours but his tech offered to get approval to come back Sunday to pick everything up, even though they don't work on Sundays. I appreciate the quick response to our situation which could have been worse if we waited much longer to take care of it. I hope we won't get into another situation that will require this type of service, but if we do, I'm definitely giving Louis a call.

With in hours of calling for a free estimate, they came to my property and assessed the damage. The…read morefollowing day, they began the process of mitigating the water damage, and they're very efficient, transparent, and informative. Not only are they top-notch, their customer service is beyond exceptional (Matthew and his crew are amazing!)

I was impressed! Many certifications, A+ rating with the Better Business Bureau and they are also a…read moremember in the home advisors network, which means they are background checked and checked for authenticity of licensed and insured. They do Mold Remediation, Water Damage Restoration, Fire Damage Restoration & Heating & Air Conditioning Business as well as General Contracting Services for reconstruction jobs after clean up. Anyway, I called them for mold remediation & water damage. Of all 3 companies I called, these guys were the most knowledgeable, they were fair and didn't price gouge. They showed up on time and did a great job.

I contracted Breathe Pure to perform demo on my house due to burst water pipes in February…read more I have requested an invoice from this company to file the claim with my insurance. However, their answering service line and employee Tiersa will NEVER return calls. Whenever you call their number, you only reach a service company, not employees who can help you. They always say someone will call back, but after about 10 tens calling them, no one calls me back. I have emailed Tiersa multiple times and received no reply. They also took my damaged mirror during the demo saying insurance should pay for it. Now that insurance will not pay, they can provide me no records about the mirror. I HIGHLY recommend that you do not consider this company. There is no way to reach anyone if you have any issues because they don't have a public phone number, just an answering service.

Since my last review of Ark I decided to get a whole new roof and siding and windows and doors and…read morea paint refresh. The guys are so sweet and took care of this so quickly. The roof replace was quick and now we are waiting on my windows and doors to come in. I cant wait to see everything complete!

Ark Roofing and Restoration replaced our roof in December 2025, and the entire experience was…read moreoutstanding. They were flexible, competitively priced, and consistently honest throughout the project. Andrew, the owner, was exceptionally patient and clearly explained the differences between various manufacturers as well as the advantages of Class 3 versus Class 4 shingles. I would gladly work with them again and confidently recommend them to others.

Well after years and years of giving business and clients to Portico, I have to move my business…read moreelsewhere. It really sucks when you develop relationships where you give and care about a business and that isn't reciprocated. I've given Portico thousands in business. I always tipped over and always made sure they were treated fairly. After the freeze I called John and told him my rug needed to be steamed out. Well he came out and I agreed to the drive cost and price to steam the rug. He took it for four days and I gave him plenty of time for it to dry. When he brought it back it was wrapped in plastic. I assumed it was dry so I went to sleep that night and left it the next day until I could get to it. When I went to unwrap it, the rug was wet. I had no idea and he didn't tell me. This meant he waited til the last minute to clean the rug before bringing it back. I indicated the rug at soured and he said he would come grab it and resteam it. A week later he had still not come back and the carpet just soured and sat there. I told him I'd like a refund and he did refund me. The issue is the rug was 350 and the service was 120. I chalked it up to a loss because I had used John for so long. Two months later I needed a quick steam on a Jeep and offered to drive to him to steam the front seats (a 10 min job), and I asked him to throw me a deal since we had the issue with the rug (I was thinking 40 dollars which is half the rate I normally pay for the whole vehicle). Since it was just two front seats and I was driving to him I though it was a win for him. Nope. 85.00 min. I think the two really great kids I met and used for 5+ years have since lost their customer service skills. Perhaps it's all about the dollar. I found a replacement at half the cost. It sucks I had to, but I'm better off for it now. I wish you guys well.

Good experience. Amazing customer services and the cleaning as well. They explain every step and…read morekeep you informed

The best ever company. It was a horrible, rainy, Friday night at 5 pm traffic when we called them…read morefor help. My neighbor was caring for our dogs in my absence. They discovered a toilet water line had broken flooding our entire home under 3 inches of water. I called DRY MORE and they came out quickly. They were very professional. They knew what to do to dry out our home. They were our knights in shining armor when they drove up in their yellow truck. DRY MORE to the rescue. After extracting as much water as possible, they carefully positioned numerous fans to help take out the moisture. They removed baseboards and put drain holes in the lower drywall to allow the fans access to water that could cause mold if not properly dried out. They told us exactly what steps our insurance company required for them to take to insure our home was restored properly. They monitored the moisture levels over the next few days until the levels were good enough to remove the fans. They filed the claim with our insurance company. No money was exchanged that night. My home is well on it's way to recovery thanks to the honest, caring folks at DRY MORE. Linda E The Woodlands, Tx.

This company was prompt, knowledgeable, very professional and did an outstanding job! I highly…read morerecommend them to anyone who needs their services! ~Michelle