A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

So disappointed and now very angry. We trusted Restoration Dental with our family's dental care for…read moreyears. They kept telling us that our children needed a special toothpaste to remineralize their teeth to avoid cavities, but every 6 months they needed multiple fillings, sometimes multiple sides on a tooth. One child had so many fillings (10-12 teeth) that I finally called to check which teeth had gotten done before. Some teeth had been done more than once, but they told me they were different spots on the same tooth. My youngest was leaving for college last year and yet again they told us he had 3 teeth with cavities, but they could "squeeze" him in right then. That way he could be done before he left for college. We took care of them. Those three teeth were $1042. Fast forward, he returns from college, goes for his cleaning and now he has 3 more teeth with cavities at an estimated cost o $975. He was home for summer, so they scheduled him for a while later. Luckily for us, we moved and found another dentist near our new home. We forwarded his records to the new dentist and scheduled an appointmemt to take care of the 3 teeth that had multiple cavities. My son went to the appointment and came home in less than 30 minutes. The dentist looked at his X-rays, took new ones and said they did not see any cavities! In fact they looked at the cavities that had been filled PREVIOUSLY on the X-rays and said they would not have filled most of them. They showed him and me what to look for on an X-ray, so we could see for ourselves. Going to Restoration Dental cost us thousands of dollars in unnecessary fillings. Nevermind the trauma that my children had to endure with getting shots and further tooth damage for the unnecessary drilling that was done to "clean out" nonexisting cavities. Now my children have the good fortune of looking forwards to possibly having these unnecessary fillings weaken their teeth over time and potentially cause broken teeth, more painful procedures and bigger bills as they get older. I have attached a copy of the last estimate for my son (look how many more teeth they were "watching"). LET ME REPEAT THAT THE NEW DENTIST DID NOT SEE ONE ISSUE THAT WAS ON THE ESTIMATE, AND LOOKED AT HIS PREVIOUSLY FILLED CAVITIES AND SAID THEY WOULD NOT HAVE FILLED MOST OF THEM. If you choose to go to this dentist, don't trust what they say, have them prove it to you. Btw, I noticed there is another review complaining of the same thing. This practice should refund my money and pay me for damaging my children's teeth. I am trying to see where I can legally report them.

I called this company 8-23-2022 @ 345PM and i was told 1 denture could cost from 1100- 1300…read moredollars and extractions are 2-3 hundred dollars each on top of the 1100-1300, folks , I looked and i even asked why their prices were not available in their website, the lady commented in broken english was "we don't put out prices out" , at this point I decided they were not for me, and of course they throw in the denture is for 1 arch .... be careful where you go and do you home work. I WONT BE GOING TO THIS PLACE

Horrible place, had my appointment 6 months in advance for a routine cleaning, they Called me one…read moreday before to confirm my appointment everything was fine until I showed up & they had their ASSISTANT working on me. She didn't even know how to properly use the tools, I had to offer her help to hold one of the tools and when she was flossing me she couldn't even get to the molars. I asked her if they didn't have a hygienist she said yes but she was busy with someone else!!! Im NOT blaming the assistant for not knowing this thing I actually feel sorry for her I bet she is even getting pay for that. ashamed for the doctor in charge of this place. I would have easily reschedule or wait longer for the right procedure but this please clearly only care about money

Had a major problem because I had two teeth attached to two false teeth that broke off from the…read moreroots. I needed an immediate solution because I had a family wedding in 3 days! Dr. Shiv fashioned an invisible liner that fit perfectly and I no longer had a giant gap in my upper teeth that enabled me to attend my grandson's wedding. Best dentists in Atlanta!!!!

I've been a customer since the inception of this practice. I've always had excellent service from…read moreLyssa and Dr. Yang. I strongly recommend them for teeth cleaning and dentistry services.

I went as a new client and I had a really Pleasant experience. The receptionist was very nice and…read morepleasant and helped me get my appointments together. Dr Brown was very nice and explained everything that was occurring step by step. She had really good customer service and I really appreciate it that. I will definitely continue to go for service here.

I highly do not recommend this place. You will be quoted and paying for falsely advertised prices…read more I was quoted over $800 for service after insurance coverage for dental work. I paid and received a zero paid in full receipt. About a month later I received an invoice that stated that my insurance would not cover what they originally thought and now requested an additional $697.00 to be paid and that this will eventually be sent to collections. I asked her to take the remaining balance off because it wasn't what I initially signed or agreed to and the whole request just seemed shady. She of course denied my request. When I told her I'll dispute it because I have the zero balance receipt she said that I should definitely hang onto my receipt to dispute my case in collections. The whole transaction was wild. I was honestly so speechless. One because this had never happened before. Two, because I can't quite figure out how a business with true integrity can imagine that this is fair and honest business. Never again.

I could not be more impressed with a dentist office if I tried! This place has it together from…read morebeginning to end. I have a background in clinical operations so certain things stick out to me that may not matter to some. When I called to schedule my initial appointment the receptionist Kiara was very pleasant and highly efficient at her job. She sent me the new patient forms right away and upon arrival, all I had to do was provide my insurance and ID. I literally waited 5 minutes to be called to the back. My hygienist Kim, was amazing! She was attentive, personable, professional and kind. She did a great job of explaining everything to me as it was happening. I also think its very clever how they have televisions placed in the ceiling...I've never seen that before. The technology they used was so cutting-edge, I hate that I been missing out on them all this time but if things continue at this rate, they certainly have a lifer. Lastly my dentist, Jonathan I think was his name, fell in line with the rest of the experience. He also was professional, friendly and had a great energy about himself. This place has it together!

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

I was recommended to this establishment to get a flipper to fill in a missing tooth in April 2025…read more I was seen my Dr. Yo .. ( not sure how to spell it ) She was a very nice Doctor . I was charged $900 for the flipper and $400 for a temporary. The temporary was HORRIBLE. I was refunded for the temporary and had to wait 3 weeks without a tooth for the flipper. The flipper came, it was HUGE and did not fit so it was sent back & returned in another 2 weeks.. the second flipper came, and was TOO small & very thin... I was told to try it out and come back if need be. Less than a month later it snapped in half so I came back in, and another flipped was re-ordered. A month later still no flipper. The office told me it was the company they outsourced to that was taking a long time.. 2 months later, 3 months , 4 months later STILL NO FLIPPER. I was told they switched companies to "glide well" to make the piece for me.. 5 months later still no flipper.. I've called multiple times to speak with the Dr. Yo and have been told she's always busy all of a sudden...I decided to go with another company and I asked for a refund . I was told that if I got a refund they would charge me for the chair time , and I've been back and forth multiple times .. Here we are in January 2026, I have still not received my flipper or a refund . It's been 9 months still I've paid for a service I have not received ... i will be back with an update . I would not recommend at allllllll .

The office was clean and the aesthetic was soothing. Both are much needed in a dentist office. The…read morefront desk ladies are prompt and attentive to my needs. I love my hygienist Brandi, she is friendly, professional, gentle and knowledgeable. I just got Invisalign so I'm excited for this new journey.

I was a patient of Brookhaven Family Dentistry several years ago before getting braces, and at that…read moretime they were one of the few dental offices where I felt comfortable and trusted the pricing. The doctors were great, and the front office staff was always clear about costs, insurance coverage, and what I was being charged for. I never felt surprised by a bill because everything was explained upfront. Unfortunately, my recent experience after the office moved to Chamblee was very different. I visited on a weekend in January for a deep cleaning and a painful tooth. I was told that my insurance could not be verified on the weekend and that I would need to pay upfront, but that any insurance-covered amount would be refunded after verification. I decided not to proceed with the deep cleaning, but I did see the doctor, received medication for an infection, and paid $141. The front desk informed me that I would receive a refund once my insurance was verified. I followed up two weeks later and was told they were still waiting for verification. It is now June, and I have still not received a refund or a clear explanation of the delay. I understand that insurance issues can take time, but nearly six months without resolution or communication is disappointing. I hope the office can look into this matter and improve communication regarding billing and refunds.

They are awesome... I love this place . wonderful staff and my daughter felt very comfortable. Will…read morereturn.

Expect to pay the most for the least. Expect to wait the longest for the shortest "service" they…read morecan provide. Expect to wait hours while the dentists decide to take on "emergencies". The staff at the front desk tells us they charge based on your area code... apparently 303xx are VERY EXPENSIVE area codes. Our experience is they openly overcharge what your insurance has negotiated... and you will pay the difference!

Today I had my first visit to Serenity Dental of Sandy Springs (formerly Benson Dental ) the…read moreexperience was so incredible beginning with the friendliness as well as professional manner from the front office staff. I was immediately acknowledged and given instructions for completing my medical history for my record. I was there for my scheduled cleaning appointment which began on my scheduled time. My cleaning was thorough and without discomfort! Dr. Plaisance had ordered x-rays which she discussed the results in detail as well as an exam of my teeth and gums. Dr. Plaisance was very kind, gentle and professional but also very personable. James P.