Review # 64/2019; #470…read more Fast glasses and more specialize in Glasses and Mirrors for homes. Thought I had to replace a few windows and turned out, all I needed was to replace glasses (inside the wood panes)...a service that FG&M specializes in. +++. Services they provide are mirrors, glasses inside windows, shower glasses / doors and more. FG&M is the only one that locally manufactures their glasses and mirrors of the four providers that I met with. The other three buy the glasses from distributors. Glen the owner came out to measure my glasses / windows and identified the type of glass replacement I needed. He was very knowledgeable and advised me of the culprit with my windows. Glen also shared with me how their manufacturing process prevents the failure I experienced with my existing windows. From the order to install took about a week which is about 1/2 the lead time than other providers. Two men came out to install...Ricky had been taught by Glen and has been with FG&M for more than a decade. They took care and about 2 hours to install several glasses. I was afraid that my round wood trim might break but they did it carefully enough that they were able to put everything back like it was before! Also, the other man whose name escapes me kindly remedied a shower door problem I had :-). + Price is competitive...they were the highest but all were within 10% of the bids. I spoke with Paul, the pricing man and he removed an error that was in the quote and were within $30 of their competitor. Their warranty is 7 years compared with 10 years from others. Apparently, most manufacturers are 5 years and the distributors augment additional to 10 years. Since I went directly to the manufacturer and FG&M only to 7 years, I charged my glasses on a credit card that extends the warranty to 9 years. Overall, I went with FG&M because they are a local one stop shop from measuring, manufacturing to install and I appreciated the knowledge Glen shared. I figured if the owner understood the problem and knew how to prevent it, then I would be better off with them than getting glasses from elsewhere. Another factor to consider was the lead time and if you need it sooner than 2 weeks, they are the only ones that could. I'm happy with my glass replacement experience with FG&M as they exceeded my expectation. You know that's not easy to do ;-) This one's a keeper!

Fast Glass replaced seven failed 20 year old insulated windows for us. From our first inquiry to…read morethe visit for an estimate to the installation Fast Glass were true professionals. Glen, Michelle & Ricky were a pleasure to deal with. I would highly recommend Fast Glass Mirrors and More.

A spring broke on one of our garage doors. Our vehicle was "stuck" in the garage…read more Paul (owner) took my call, gave a rough estimate, and arrived with Luke within two hours! Other than the spring repair, they discussed other "wear 'n tear" hardware that should be replaced, and also gave estimates on full door replacements (wasn't interested at this time). No high pressure sales pitch, just options to consider. They also fixed the sensors that weren't working on the other door, and installed a wireless keypad for convenience's sake. I thought the final repair costs were reasonable. Very friendly and polite and knowledgeable!

Jim McDonald is an excellent tech Quickly evaluated and…read morefixed the problem Gave me some options to upgrade my garage door without putting a hard sell on me. I really appreciate that when I'm ready to upgrade. This is the only company I'll call.

I wanted to wait a while before posting to give a true review. I had all the windows replaced in my…read morehouse after 49 years. What a difference in appearance and effectiveness! We use our AC less and the house looks so wonderful. From the first contact at the local Home Show (we viewed 7window companies), to the home estimate visit, Window Comfort educated me on their product and how it differed from other windows on the market. There are major differences from one to another and these window come with great features that others don't... like being able to wash the outsides from inside our home (which my 83 year old mother was so excited about). The custom fit windows came on schedule and were installed in one day (does take a month or so to make, as all our measurements were slightly different). The crew was courteous and professional. They cleaned up their debris and cleaned the window once installed. I would recommend you see for yourself, I am so confident I made the right choice in this purchase. Side note: Priscilla was our sales rep, she really took a personal interest in making sure we knew about their product..

Had a very good experience with Window Comfort. They replace 8 original windows in our 1940's…read morehouse. We just bought this house and it needed an upgrade in windows, desperately! Pricilla came out to quote the project and was really wonderful and didn't use any high pressure sales tactics or play games to get our business. Soooo refreshing! Presented the product and features, quickly measured the windows, gave us a price! Windows took about 8 weeks to custom manufacture. Installation went smoothly! Exactly what we were wanting! Thank you Window Comfort Team!

Hav a couple of panes of glass broken by a woodpecker, who'd have thought that!! I called Diamond…read moreglass to get the glass replaced. They asked me to send a couple of photos of the damage and location of the damage on my house. Got a quote, and work was done quickly. Very pleased with the quick service.

A few weeks ago, an outer window was struck by a golf ball (a truly bad shot) resulting in an…read morealmost shattered window. We knew that the replacement would be a custom job and we called Diamond Glass Company. From the first visit (by Troy) explaining the process required to remove and replace the glass to the repair completed by Milo this morning, I could not be more pleased. Both Troy and Milo were very professional, knowledgeable and skilled. Milo did an awesome job removing both a stained glass window and the pressurized glass from the inside with a bath tub in the way. The replacement of the pressurized with a new custom sized window and the replacing of the stained glass window was without issue. Very well done. Thank you to both of these folks but especially Milo for his attention to detail and workmanship.

We cracked a stained glass panel on our front door (whoops!). There aren't a lot of places that…read morewill repair stained glass. Interested out to Nicolas and he was super responsive and very customer focused. We were traveling and he was amazing working around our availability. The window is now repaired and looks fantastic. Stained glass isn't normally budget friendly and I really appreciated that he was able to repair it and save us the cost of replacement.

do not use this guy. big scam. does not reply -- you have to call a thousand times just to hear…read moreback. do not give nicolas a dime or any of your time. most unprofessional, childish company i have ever had to deal with. go anywhere else but this scammer, nicolas galzarza -- nlg glass. TRASH COMPANY

After 10 yrs of installation, with one phone call, they came out and recaulked all windows that…read moreneeded to be caulked. The man that came out also showed me how to solve an issue I had with a window. I thought it was broken, but he showed me in fact, it wasn't

(Edited 8:30pm 8 26 26 at the bottom) I went through Lowe's for my project and they chose the best…read morecompany, America's Best Choice, to do my siding, painting, and gutters. They were PERFECT. The entire time the crews (Siding and Painting) were in my yard, I felt like angels were hovering. The Siding crew had beautiful, peaceful eyes. I rarely heard them talk but when I was able to hear them, they spoke quietly to each other. They worked from 8:30am to 7:30-8:30pm, cleaned up, then came back the next morning with the same amount of energy to work all day long. The Painters were amazing!!!!! I loved the Girl Power they had and the male leader that helped them along the way. They worked the same hours, 10-12 hours per day in the heat. The gutter crew did the work in 2 hours and it is beautiful and matches the paint perfectly. It is impossible to not like Mr. Dibble. Enock was gentle, encouraging, pastor-ly, and father-ly in the way he advised me. Dayana proactively communicated with me daily on EVERYthing. They paid attention to me and were totally trustworthy in whatever they advised me to do. We are thankful that we went through Lowe's and that Lowe's sent ABC. I can add only that ABC learn to be like McDonalds. Ask about add-ons up front and DON'T be afraid to discuss money, especially the final payment, which took several phone calls, probably ten customer service agents who avoided telling me the issue, but then came HOPE today who told me the bottom line about the addition to the second half of the payment. HOPE was brave enough to tell me - lol. Be like McDonalds. They offer the add-on of a hot apple pie or drink and give the price without hesitation at the order box. They don't wait until you get to the pay window to hesitantly offer an add-on or the total price. They don't wait until you get to the pickup window, either. They do it at the order board. ABC should not be afraid to offer add-ons that Lowe's allows or they see are needed, right up front, so as not to have the customer getting the hesitation from several Customer service reps over several days when the project is finished. OTHERWISE, LOWE'S WAS PERFECT IN SENDING ABC AND I HAVE TOLD MANY, MANY, MANY PEOPLE TO USE LOWE'S FOR PROJECTS to be assured of getting people that can be trusted AND TO USE ABC FOR THEIR HOME REMODELING NEEDS. I LOVE ABC and all the people I dealt with there, including Mr. Jim Dibble (great man), Enock (gentle, wise, pastor-ly, fatherly, Supervisor), Dayana who communicated with me proactively almost daily, Ty, Stacie, Dusti, and Renaldo. I appreciate them all.

We had our windows installed by Visionaire Windows this week and couldn't be happier. From the…read moreinitial sales process to installation, everything was completely seamless. The entire team was friendly, professional, and clearly took pride in their work. Installation day went smoothly, they worked incredibly hard, and the cleanup was spotless. Most importantly, the windows themselves are excellent quality and look fantastic. After a few not-so-great contractor experiences in the past, this was a refreshing change. Highly recommend Visionaire Windows if you're considering new windows.

Had a great experience working with Visionaire from start to finish. They made everything from the…read moreinitial estimate to the proposal/financing/installation simple. The installation team worked late the first day to make sure all the windows were fully installed. A smaller team came back the next day to finalize and put the finishing touches on everything. They put everything back where it was: blinds/furniture. And overall it was an amazing experience.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.