Hav a couple of panes of glass broken by a woodpecker, who'd have thought that!! I called Diamond…read moreglass to get the glass replaced. They asked me to send a couple of photos of the damage and location of the damage on my house. Got a quote, and work was done quickly. Very pleased with the quick service.

A few weeks ago, an outer window was struck by a golf ball (a truly bad shot) resulting in an…read morealmost shattered window. We knew that the replacement would be a custom job and we called Diamond Glass Company. From the first visit (by Troy) explaining the process required to remove and replace the glass to the repair completed by Milo this morning, I could not be more pleased. Both Troy and Milo were very professional, knowledgeable and skilled. Milo did an awesome job removing both a stained glass window and the pressurized glass from the inside with a bath tub in the way. The replacement of the pressurized with a new custom sized window and the replacing of the stained glass window was without issue. Very well done. Thank you to both of these folks but especially Milo for his attention to detail and workmanship.

Josh and his team installed new flooring and carpeting after our basement flooded. They also…read morereplaced a sliding glass door into french doors in our family room. They did a wonderful job and I will call them again. They do exterior and interior work.

We had a great experience with Dog Watch Fencing from start to finish. They are very accommodating…read moreto any questions or concerns you may have. We have 2 Dobermans and they learned the fence line quickly. 3 more of our neighbors got this fence after us all with different breeds and sizes of dogs. No issues. Highly recommend!

Customer service is great. They have a quality product that does exactly what it claims to do. We…read morehave 5 dogs and purchased a dog watch hidden fence at our other home. When we moved we purchased two to cover the 2 homes on our property. Our dogs used to be runners. They would run away and be running down the highway. We were so afraid they were going to get hit that we had to do something. Dog watch hidden fence saved our dogs life. And we had a sense of security that they were going to stay home. Their customer service is excellent. They are very quick and professional to handle all concerns and questions we had. Highly recommend. Their prices are very affordable for what you get. Peace of mind has no price value in my opinion.

Nova Kingdom Windows completed our windows just over a month ago. The service was great, and we are…read moreenjoying the fresh air in our home. Luis's consultation was the best by far after several estimates. He clearly explained his process without any sales pressure making the procedure easy to understand while leaving room for questions. His quote was fair allowing us to pay half for the deposit and the other portion once the job was complete. Luis kept in touch by text while we awaited the window shipment. On the day of installation, he arrived promptly with his crew. They completed the entire house in under four hours! There's been a noticeable difference in both temperature stability and noise reduction. We're looking forward to seeing how our new windows affect our heating and cooling bills as well. Thank you, Luis!

I recently had a window start to leak on a rental apartment I own. I contacted over a dozen…read morecompanies, and all of them either said I was outside of their work area, that they would only work with me if I wanted to replace 5+ windows, or that they had too much work. Luis at Nova came out and was able to fix the damage to my window without having to replace it. He was communicative, flexible, and very responsive. Both my tenant and I are happy with the final result and I would recommend them if you are having an issue.

Review # 64/2019; #470…read more Fast glasses and more specialize in Glasses and Mirrors for homes. Thought I had to replace a few windows and turned out, all I needed was to replace glasses (inside the wood panes)...a service that FG&M specializes in. +++. Services they provide are mirrors, glasses inside windows, shower glasses / doors and more. FG&M is the only one that locally manufactures their glasses and mirrors of the four providers that I met with. The other three buy the glasses from distributors. Glen the owner came out to measure my glasses / windows and identified the type of glass replacement I needed. He was very knowledgeable and advised me of the culprit with my windows. Glen also shared with me how their manufacturing process prevents the failure I experienced with my existing windows. From the order to install took about a week which is about 1/2 the lead time than other providers. Two men came out to install...Ricky had been taught by Glen and has been with FG&M for more than a decade. They took care and about 2 hours to install several glasses. I was afraid that my round wood trim might break but they did it carefully enough that they were able to put everything back like it was before! Also, the other man whose name escapes me kindly remedied a shower door problem I had :-). + Price is competitive...they were the highest but all were within 10% of the bids. I spoke with Paul, the pricing man and he removed an error that was in the quote and were within $30 of their competitor. Their warranty is 7 years compared with 10 years from others. Apparently, most manufacturers are 5 years and the distributors augment additional to 10 years. Since I went directly to the manufacturer and FG&M only to 7 years, I charged my glasses on a credit card that extends the warranty to 9 years. Overall, I went with FG&M because they are a local one stop shop from measuring, manufacturing to install and I appreciated the knowledge Glen shared. I figured if the owner understood the problem and knew how to prevent it, then I would be better off with them than getting glasses from elsewhere. Another factor to consider was the lead time and if you need it sooner than 2 weeks, they are the only ones that could. I'm happy with my glass replacement experience with FG&M as they exceeded my expectation. You know that's not easy to do ;-) This one's a keeper!

Fast Glass replaced seven failed 20 year old insulated windows for us. From our first inquiry to…read morethe visit for an estimate to the installation Fast Glass were true professionals. Glen, Michelle & Ricky were a pleasure to deal with. I would highly recommend Fast Glass Mirrors and More.

I called Glass governor for a repair on a shower glass door that a tenant had damaged, they were…read morevery prompt and professional regarding the repair and cause of damage, HIGHLY recommend

I got a quote instantly and it saved me about 40% compared to another quote that I had gotten on…read morethe 3 mirrors that I purchased. Once I got the mirrors, I could easily see the quality of them. My sales person named Mill was very nice, professional and responsive and I would definitely recommend him and his company to anyone.

Update: After getting the attention of management staff I received a call from Ryan who listened…read moreto what we went through and the reason for the bad review. I finished the ceiling myself and needed it to be painted again. Ryan promptly sent out experienced painters who rolled the kitchen ceiling and it looks good. Most importantly they compensated us for almost 4 weeks of chaos in our house because of the kitchen ceiling issue. My Wife and I really appreciate the focused attention from Ryan to making things right and compensating us for the inconvenience after the leak. Ridgeline stepped up and did the right thing which reflects a professional and caring attitude towards customers. Thank You

Being 65 and retired from over 30 years in contracting and home remodeling we decided to try "The…read more1-2 day bathroom remodel companies." I no longer wanted to spend hours on my knees re-doing our tub/shower into a shower only bathroom. I am retired and on a fixed income and this was a major expense that is now the worst home investment we have EVER MADE. 2 days after they completed our shower a leak occurred in our kitchen which is directly below our shower. So I went into the ceiling to find an active leak on the hot water side at the PEX to Copper connection. So we had to shut the water off to the house for 2-1/2 days before Brett could send his guy to repair the leak. We now had an approx. 4'x 10' section of Kitchen ceiling which was now ruined. His exact words were " We have a sheetrock guy who can hang new sheetrock and blend in the existing Stipple finish in your Kitchen." NOTHING was further from the truth. His crew has never Stippled in their entire lives. We now had a 4" x 10" section of my Kitchen ceiling which looked like crap. High blend spots and a 5' ridge line where the new sheetrock patched in the existing ceiling. I called Brett and sent several pictures and 2 videos of the ongoing leak and then pics of the "finished" crappy job his crew did. So I told him that I would sand the entire patch down and start from scratch and re-stipple the kitchen myself. It was obvious that Ridgeline is a hack company who doesn't give a crap about customers, doing a job worthy of the massive cost or maintaining a good reputation. So after buying joint compound, stipple brush, plastic, tape and 80 grit sand paper I began to repair this botched job. We are now at 3+ weeks of chaos, joint compound dust in 4 rooms and having a Kitchen in total disarray. Ridgeline HAS COMPENSATED US EXACTLY $0.0 FOR THIS MASSIVE INCONVENIENCE ! They should be ashamed as to how they take advantage of customers 65 yrs old and on a fixed budget just trying to complete some home updates.

QUOTE CLARITY. Quote calls out some exclusions like shower glass and an electrician, but makes no…read moremention of what materials were/were not included. For example, a line item in the quote specifically states installation of tile and durock. You're supposed to know they mean durock is included but a minimum tile spec is not. After costs related to tile and hardware, like toilets, tubs, cabinet handles, faucets etc. we spent another $24k - outside the Bovenzi quote. For example, why can't an estimated cost on 3 tubs, or 3 toilets be called out as a line item such as the estimate of $3,500 for glass? Bovenzi does not provide an all encompassing quote - which is fine; however, they just need to call out ALL the exclusions and not random exclusions. Specifically calling out some items that are excluded, but not all, leaves the impression that everything else is included. LATE: Not on time and not on-site when they say they will be there. When the GM came to complete the final walk-through, the master bath was at a point where you couldn't even physically see the floor yet - there is considerable disconnect between those managing the projects and those doing the work. Additionally, if someone tells you they will be on-site tomorrow, there's a 50/50 chance of that being accurate. TRADES: The trades coming in smelled like booze, and lots of it. They also smell like smoke, but the alcohol was concerning. PAYMENTS: From the day they called for final payment stating today was their last day until the day they actually left was 2 additional weeks (including 2 no-show days) - lots of disconnect. COMMUNICATION: I actually almost called the police on a guy I saw on my cameras wandering around my driveway/entry (I was not living in the home the first 3 months of owning it). It ended up being the guy dropping off the dumpster to begin demo. While this seems innocent enough, we had absolutely NO CLUE they were starting the project that day/week/month. Thinking someone was there to drop off a giant dumpster related to the project beginning demo that VERY day was literally the last thing on my mind based on my conversations with them to date. Also, if you send in a request like "can you tell me the height of the vanity so I can order a mirror", they quickly and kindly respond that they will get that right over to you; however, you will have to ask AT LEAST 3 times to get the most basic questions answered. NEGLECT/DISREGARD/DAMAGE: We discovered they ran the A/C at 60 degrees 24/7 for the first 5 days per our wireless thermostat (we were not at home). They said they would turn it off when they left in the evening but that was not the case. A nest thermostat we later installed fixed the problem so I could turn the system off when no one was at the home; however, the harm was already done. We required HVAC repair by the end of their first week on the job as we lost the entire upstairs system (where they were working). We had several instances of walls being punched through to the other side (bedrooms & closets) with no clean up. To clarify, we know holes will be made throughout the entire process, it was just making the mess, and not cleaning it up for weeks while everyone continues to walk on the debris, that caused considerable damage to our flooring. Dirty hand tools were set directly on brand new carpet. 40-year-old, grimy, exhaust fans, light switches, light fixtures, etc. set directly on brand new carpet with no plastic/protection. Over halfway through the project, when I was visiting the site, I was the one to personally vacuum, mop my stairs and apply floor protection paper. They will also leave white shoe covers at the front door and never use them. MARK-UPS: Considerable mark-up on showroom selections like tile & hardware. I found all the faucets at Home Depot for $2k less but they said they went with Ferguson instead because they were in stock. Those fixture boxes from Ferguson sat on the floor of my foyer for over a month. There would have been zero issues waiting a week or two for Home Depot to supply them. FINAL CLEAN: None. While a final clean (though poor) was technically completed on the guest baths, no one even came to complete a final clean once the master bath was finally completed. TOTAL: Cost for 1 master bath & 2 (5X7) guest baths "all in" ended up at $82,500. If I would have known most materials were not included, they technically were the most expensive quote we had received. I now much preferred the quotes we received that budgeted for everything to complete the project. AFTER COMPLETION: Wood floors had to be refinished in several damaged areas. One vanity faucet had hot/cold reversed. Master bathtub had no hot water. Shower drain in master was fully blocked a month after completion - we pulled massive amounts of drywall debris they must have washed down the drain. To note, we preferred to handle all of these ourselves and did not reach out to Bovenzi.

James just walked out the door after doing a final quality inspection. This completes what has…read morebeen a wonderful experience with Bovenzi Tile. They totally remodeled our bathroom and we are THRILLED with the results. Built a new walk in shower with a custom bench and custom niche, using a variety of tiles. They installed new cement board and floor tiles in the shower area, water closet, linen closet and clothes closet. They put up new sheet rock where the old shower came out. EVERYONE who came into our house to work was well groomed, polite, professional and very eager to please. There was constant communication. Some days we had calls and visits from multiple employees to make sure we were happy. Anthony Bovenzi is just the nicest guy I've ever hired to work in my home. We both lived in the same area of upstate NY, and this led to some great conversations. When I had questions about the work (sometimes stupid questions) he patiently explained things so that I could completely understand what was being done and why. As others have commented, I got multiple quotes and most of the other companies never followed up. Anthony and James were always available by phone, text or email. This was very reassuring. It's also important to mention that the cost was very fair. We talked about a budget and Anthony made it work. There were no surprises or upcharges. We were given expert advice before and during the project. We decided to make a couple of changes based on how things looked at different stages. Anthony was very fair about this; he told me what they had to do, what materials were involved, and what the cost would be. We read all the glowing reviews before hiring Bovenzi Tile. We were like "can they REALLY be this good?" After spending two weeks with them (I'm retired), I'm convinced that these a great people who take pride in doing great work at a fair price. We are so happy we hired them; you will be, too.