DO NOT HIRE TERESA AND HER COMPANY to do any work on your home if you care about it. We reached out…read moreto Teresa starting the beginning of February to finish some last parts of repairing/painting our front porch. She blamed some delay on weather, illness, and scheduling, but since March she has ignored our text and e-mail entirely. It's safe to say now that she has NO INTENTION TO FINISH THE JOB, despite us paying in full (our mistake). Not only has she been unprofessional but I have photographic evidence of some of the issues. The details: We hired Teresa Snyder late December to fix some areas of our porch and stairs that had wood rot. The bulk of the work finally was completed after about 3 weeks due to her van breaking down as well as labor problems. We encountered the following problems in hiring Teresa: - UNRELIABLE WORK CREW: During this time she went through 4 different work crews (5 different people altogether). One never showed up the next day, two were fired, the fourth walked off the job, and the last was hired last minute off of Craigslist for the day (he was the only one who stuck around). - CARELESS EXECUTION: One side of the porch was initially installed visibly crooked; it was only after we brought this to her attention that she fixed it. - Steps were installed at about a steep angle downwards (about 4 degrees with our calculations). Again, it was only after we checked it ourselves that night that we noticed and we had to bring this up to her attention. - She installed a board on the lowest step leaving an almost 2 inch gap between the riser and the ground that has remained unfixed (see picture). She was supposed to return to add another board to fill the gap but never did. - TIME DELAYS DUE TO FIXING HER OWN SHODDY WORKMANSHIP: Both problems above were major fixes and delayed the "completion" of the work. The stairs took her nearly an extra day to re-do. - FAILURE TO PERFORM NECESSARY COMPONENTS AND USE PROPER MATERIAL: Teresa failed to sufficiently caulk any of the seams of wood that she replaced. She seems to claim that weather had a lot to do with it, but she didn't advise us that doing the repair in December would lead to the caulk pulling away and therefore this would become an issue. SEE PICTURES. She also did not use galvanized nails and therefore they've already started rusting. - FAILURE TO COMPLETE THE ENTIRE JOB: Back in December after we paid in full, we agreed that once the weather warms up, she would return and paint over the areas she "fixed", as well as fix the bottom rise. As mentioned above, she has ignored our requests to return. Again, if you are considering hiring her, see the photos here that document the work that she did, both in-progress and after that may make you think again. Please go with someone more reliable, knowledgeable, dependable, and capable. Teresa Snyder, and by extension, The Fix It Service is none of these things and we hope you don't make the same mistake as we did.

Definitely a positive experience. I hired them to paint my cabinents and they did an outstanding…read morejob. I am also going to hire them to paint my daughters bedroom. They do a great job and they do it without complications which is something i love. The work is high quality and I look forward to hiring them for services in the future.