Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

Jim is incredibly kind, professional, and clearly takes great pride in his work. He provided…read moreoutstanding service at a very fair price, and the results speak for themselves! It's rare these days to find someone who not only does an excellent job but also genuinely cares about the quality of their work and the satisfaction of their customers. Jim is one of those people, and I'm so grateful to have found him. I would recommend him to anyone looking for efficient, effective, and top-notch cleaning. Whether it's carpet, upholstery, or anything else, Jim is now my go-to. If you're looking for someone who's skilled, trustworthy, and just an all-around good person, look no further!

Jim came out to clean my carpet two days ago and my carpet is still soaked. I don't believe it was…read moresteamed cleaned with hot water because my carpet was freezing cold right after which indicates to me that he used cold water. My carpet also has a dirty water odor and doesn't smell as if he used any type of carpet deodorizer. I still see stains in my carpet that should've been removed with a simple carpet cleaning because it's not the kind of stains that dyes/Penatrate the carpet. Last but not least I have tried to call him several times and left text messages about my concerns...... have he responded back or called back absolutely NOT! I feel like I was ripped off and he didn't clean my carpet with anything but cold water. Beware he talks a good game but is full of sh@t when it comes to doing his job!

Mike got out to my mom's house in one day to clean her carpet in her bedroom before she got out of…read morethe hospital. I could not believe it, it looks brand new! Highly recommend!! Thanks so much Mike!

We needed our carpets cleaned and Mike absolutely DELIVERED! We had charcoal toothpaste stains…read morefrom our dog who eats the tubes if she gets a hold of them. We had some other deeply embedded mystery stains that were on our carpets since we moved in 10 years ago and they are GONE! I was blown away by his very reasonable pricing and WISH I had taken before photos. Next time I will! Miraculous results, it feels like new carpet!

Great price, great service. Highly recommend…read more I used D&M to give my carpet some life after a bit of wear and tear, walking through grease then walking up the stairs and a few puppy stains. I am moving out of a townhouse and wanted to get my deposit back! From the beginning McGarrett was courteous and thorough. I paid exactly what he quoted which was in line -perhaps even a little less expensive- with other companies who were actually much slower to respond. My technician, "E", was professional and very personable. I wasn't sure of the right etiquette so I gave a small tip and he was so gracious. I highly recommend showing your technician a little 'love'. I would use them again and highly recommend them to anyone.

This was my first time getting my carpet cleaned by D & M and I Must say that their customer…read moreservice is impeccable. First I spoke with Magarret, letting him know the reasons why I needed my carpet cleaned, which was because of pet order and urine stains and he let me know in detail what service would be best for me and why. He was also able to provide same day service for me. Eric was the technician that serviced my home and he was very courteous, professional and knowledgeable. My carpet looks like new again. Very satisfied with their service!! I highly recommend them and will be a return customer.

Our carpet was provided and installed by another company a couple of years ago. It had numerous…read morewrinkles over time. Jim came out and did a great job. Also cleaned the carpet. We're very happy with the service and he took the time to educate us a little on what we should expect the next time we get new carpet. Much appreciated!

Second visit: On-time, carpets look great, rug looks great, I'm impressed with this company, will…read morehave them come back time and time again. Third visit: Same as always. Excellent job guys. Thank you.

They cleaned our carpets in our rental when we bought a house and also cleaned the couches at our…read morenew home. They did an amazing job. We have 4 boys and had our couches close to 10 years... couches look brand new! I will definitely keep their information for future cleanings. Thank you! Sorry, my review is a few months late...

Awesome work by Patrick and his crew. Got rid of cat smell and stains. Quick service. Guaranteedread more

Bad experience with this company. Pathetic service, does not know how to talk to customer. Firstly…read moreit wasn't disclosed that payment is needed sooner. They expected payment before finishing the job and without inspection. I mentioned will do payment once inspection is done. They started harassing If you do not do the payment will inform police. Learn how to treat the customer. Do not hide and harass the customer.

Arrived 2 hours late. Did not honor the prices that was told over the phone. Charged me 180 for a…read moresmall area rug and one room that only had dirt build up in the entry way. Charges extra 35 for a deep clean Said it was gone remove it. Was done in less then 5 min. Carpet still dirty

YASSSSSSSSSSSSSSSSS OMG! So my carpet was TERRIBLE ! I was getting my carpet cleaned but I didn't…read moreexpect any of the stains to come out. My cousin had previously lived in the apartment for two years and I took over! I am so happy with the results ! I will be getting my carpet cleaned every six months ! Arthur does great work ! He was very polite and honest .

Quick, quality service. The only con was they were late, but they threw in a room for free. I was…read morevery pleased with my carpet; it is MUCH brighter. Most of the stains are gone or at least almost gone.