They came into my apartment without calling, and left my closet doors broken off completely where…read morethe carpet was replaced. Haven't been contacted at all

I've been using this company for years. They always show up promptly the service is reasonably…read morepriced and they do a phenomenal job. This last time was the first time the owner didn't do my carpets but the employee they sent still did a fantastic job.

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

First, super responsive. Second, very nice and polite…read more Third, easy and quick to get on the schedule! My, new to me, 1930s sofa needed a good cleaning. Because. You know. It's old. A full cleaning for 6.5' sofa was $111 With a scotch guard type protectant. Now I think we'll feel more comfortable sitting and laying on it. Thanks for your help!

Blake and Chris did an outstanding job. They are very hardworking, polite gentlemen. They told me…read morewhat to expect, particularly with months old dog urine stains, quoted me a fair price (which I knew ahead of time) and cleaned my carpets beautifully. Little water let behind, no soap used and I'm very pleased. Absolutely recommend!

Didn't communicate well via text and then got pushy to do work with no bid! Never came to house to…read moreeven look at project.

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

Jim is incredibly kind, professional, and clearly takes great pride in his work. He provided…read moreoutstanding service at a very fair price, and the results speak for themselves! It's rare these days to find someone who not only does an excellent job but also genuinely cares about the quality of their work and the satisfaction of their customers. Jim is one of those people, and I'm so grateful to have found him. I would recommend him to anyone looking for efficient, effective, and top-notch cleaning. Whether it's carpet, upholstery, or anything else, Jim is now my go-to. If you're looking for someone who's skilled, trustworthy, and just an all-around good person, look no further!

Jim came out to clean my carpet two days ago and my carpet is still soaked. I don't believe it was…read moresteamed cleaned with hot water because my carpet was freezing cold right after which indicates to me that he used cold water. My carpet also has a dirty water odor and doesn't smell as if he used any type of carpet deodorizer. I still see stains in my carpet that should've been removed with a simple carpet cleaning because it's not the kind of stains that dyes/Penatrate the carpet. Last but not least I have tried to call him several times and left text messages about my concerns...... have he responded back or called back absolutely NOT! I feel like I was ripped off and he didn't clean my carpet with anything but cold water. Beware he talks a good game but is full of sh@t when it comes to doing his job!

YASSSSSSSSSSSSSSSSS OMG! So my carpet was TERRIBLE ! I was getting my carpet cleaned but I didn't…read moreexpect any of the stains to come out. My cousin had previously lived in the apartment for two years and I took over! I am so happy with the results ! I will be getting my carpet cleaned every six months ! Arthur does great work ! He was very polite and honest .

Quick, quality service. The only con was they were late, but they threw in a room for free. I was…read morevery pleased with my carpet; it is MUCH brighter. Most of the stains are gone or at least almost gone.

They cleaned our carpets in our rental when we bought a house and also cleaned the couches at our…read morenew home. They did an amazing job. We have 4 boys and had our couches close to 10 years... couches look brand new! I will definitely keep their information for future cleanings. Thank you! Sorry, my review is a few months late...

Awesome work by Patrick and his crew. Got rid of cat smell and stains. Quick service. Guaranteedread more

We got a pretty good quote through Angie's list and after reading reviews on there and on yelp we…read moredecided to hire him. Troy seemed nice and professional, he showed up on time. He went around the house and said that we had 10 areas and 32 stairs. He also had some blue light that showed him urine. We just bought this house and the owners before had a large dog. Because of that he added $250. The original quote was $420, but when he came he said it would be $700. Which was high but it was fine as long as there wouldn't be any urine and stains on the carpet. We agreed to the price and he started his job. We have a big house over 4,000 square feet, so we thought this would take him the whole day. He started at 9:30 and was done by 12:30. Both me and my mom were confused and thought how could he be done so quickly. He tried showing us pictures on his phone of before and after, and to be honest we didn't notice much of a difference. I didn't take before pictures but I've attached the after pictures. I gave him the benefit of the doubt and thought maybe it's because it's still wet and we should wait till it dries to see a difference. No the carpet looked exactly the same. This was disappointing and I would never use this company again. Also not to mention he was being incredibly rude to my mother and talking down to her. She doesn't speak good English and he would say things and make little rude remarks. I didn't say anything because I thought it would be fine as long as this guy cleaned our carpets the way we wanted it. I would stay away from this business all together.

I needed my carpet cleaned for my house and I was in a bit of a hurry, so I called them on July 4th…read morethinking that I might have to leave a voicemail. To my surprise, Troy picked up the phone and we were able to schedule a cleaning for the next morning! The next morning, Robert came to my house with all of his equipments. We walked through the house and talked about everything that needed to be done. He gave me a very fair price, and got to work right away. He was very thorough and even worked really hard to clean the stuff that was left by the construction people doing my house. I'm very thankful that I found them, and I'll definitely be recommending them to everyone I know! I'm a satisfied customer!