I hired this company to rebuild my front porch and rear deck, and to replace some damaged cedar…read moresiding and paint the exterior. The pricing was competitive and the work was done quickly. The crews were professional and friendly. The attention to detail was outstanding. I would not hesitate to hire this company again! A+ service!

Roy Christian (owner) was building a covered patio and covering a concrete slab at the back of the…read moreproperty. He flooded my house causing me to move my wife and 2 babies out for over 2 months. It was $40,000 of damages. He refuses to answer the phone and never reached out after he ruined my house. The porch has the wrong supports and is already sagging (it was installed mid May) and the post are 4 inches from level. The covering for the slab is just 100% incorrect and looks awful. This was the dirtiest job site iv ever seen. They left countless nails and cigarette butts scattered through the whole yard knowing I have a toddler who plays outside everyday. Do not call any company Roy Christian is associated with. He is a scam artist and a cheat. He will cost you more money in fixing damages he causes and on top of that you will have to pay someone else to come fix is subpar workmanship. For your own good do not call this company or any company Roy Christian is associated with.

Stay away!!! Does poor quality work. Says he is able to do more than masonry, but does poor…read morequality work and hires subpar concrete people. Rebuilt some walls and put in drainage pipes. The pipes were put in incorrectly. I had to have almost all redone at substantial expense. The concrete patio does not drain properly. Have tried to repair issues, but,.... Find someone else

Mr. Neal did an outstanding job for me. He was super fast. The mailbox is top-notch. After our…read moreinitial phone conversation, Mr. Neal had the debris and rubble from my damaged mailbox discarded and was ready to rebuild a new mailbox. He and his crew came ready to work and in less than 3 hours had completed the job. I would definitely recommend and use his professional services again.

DeKalb Roofing replaced my skylights when they replaced my roof. I'm now getting moisture from the…read moreskylights because the paint is starting to peel. I had my long-time painters come after the skylights were replaced to paint the openings. That paint is already peeling. I was never told what type of skylights were used but I now suspect they are the cheapest lowest quality as they cut corners. I'm not going to bother to call them based on my call to them regarding the drip edge. They had a total lack of interest in my problem. If you choose to use DeKalb Roofing, keep your fingers crossed that nothing goes wrong because they just don't care.

DeKalb Roofing replaced our roof, gutters, soffit, and fascia. It was a large job for a great…read moreprice, and well done. We had a few quotes. One big name was over twice as much. We couldn't have found a better crew, or owners. A tree limb fell on the house within a month or two. I called Jeffery and he was out the next day, removing the limb and repairing it himself. You'll be well served by these folks.

After being burned pretty badly by previous contractors, I went into this project with significant…read moretrust concerns. As a homeowner, I'm not someone who knows all the technical details, and I found myself having to ask very direct questions about licensing, tax IDs, and insurance just to feel protected. Working with Total Pro Roofing was a huge step forward in rebuilding that trust. MJ came highly recommended by a neighbor, and from the very beginning, he and his team were transparent, patient, and thorough. I wasn't going to be present during the project, so my mother acted as the on-site representative. MJ took the time to meet with her multiple times, provided pamphlets and documentation, and promptly supplied updated proof of insurance and Georgia tax ID when requested. I even contacted their insurance agent directly -- and everything checked out. The work itself was impeccable. The team completed the job in a single day, and when an unforeseen issue arose involving prior water damage and a punctured ceiling, they didn't hesitate to return and make flawless repairs. They were honest about the additional work needed and followed through with care and professionalism. I also want to highlight Amber at headquarters, who was absolutely wonderful -- always accessible, helpful with payment options, and quick to assist with warranty documentation and any questions I had. All in all, Total Pro Roofing didn't just replace shingles -- they truly repaired my roof, gutters, soffit, and more. They went above and beyond at every step, and I would highly recommend them to anyone looking for a company that values integrity, transparency, and quality workmanship.

Jeremy did some repairs on my roof and did an excellent job. He was able to work in my job the…read morevery next day after I talked to him. He was courteous and professional and informative about my roof and the issues that I had going on. He quickly fixed my problem and it was a much cheaper cost than what I was expecting. I highly recommend Jeremy and Total Pro Roofing. If I have any roofing needs in the future, I'll definitely call them back out!

Fantastic work when it comes to anything needed to be done in a home. I had my master bathroom…read morecompletely redone and the work was nothing short of perfect. I also had new lighting put in, ceiling fans put up, and floors put down. The pricing was fair and I knew my home was in good hands.

A waste of time and money. Very unprepared and unorganized. Sub contracted the majority of the…read moreproject without me knowing

I had the misfortune of having a very large red oak fall on my house. NUF was my go to tree…read moreservice. They came out with all the necessary equipment right on time and make quick work of a very difficult tree removal. The quoted price was very fair and right in line with what I was told to expect. I just can't say enough about the expertise and professionalism of this company. Thank you to everyone for making a very bad situation a little less stressful.

New Urban Forestry does mediocre work. I was quoted by Joe Orloff the onsite estimator an…read moreoutrageous bid. Not one single competitor had it nearly as close to their exorbitant estimate. Their work is mediocre. I would not recommend.

I have never done business with this company. However, their place of business is right at the…read morecorner of the subdivision of where I live. I take care of our front entrance. I work long and hard hours cutting the grass, picking up the trash, raking up the leaves. They use a landscaping company that I noticed used their blowers to blow all their leaves off of their property onto our neighborhood property. My husband went to their door and mentioned it to them. The young woman there shut the door on my husband after he addressed the issue. She did not care whatsoever about it. Who would want to use a company like that that has employees who are rude and disrespectful? The Scriptures have been fulfilled 2 Timothy 3:1-5. I'm very disappointed that we have neighbors like that.

I got a 44x16ft new deck with all gravel undeneath and 8ft new fence with this company. This was a…read moreproject that my husband and I had dreamed of doing for a long time and had to do many sacrifices in order to position ourselves to afford it. Thus, it was of most crucial that we chose someone very trust worthy with our huge life time investment. It was a long process because it required knocking down everything I had and building everything from scratch. Because my project was large, I actually got quotes from many GCs around my area but I went with redemption in big part because of their prices. They were not the cheapest nor were they the most expensive either. But everytime my husband and I would specifically calculate a price for anything and ask them about their price, they would be right along the line range of what we we had calculated to be a respectful price. That always led me to think that they are very professional as well because obviously they are in business to make a profit but also to be fair to their customers. That was very important to me to be able to work with a company that thinks about their customers, their workers and their bottom line all at the same-time. I also felt that their payment terms aligned with ok materials are purchased they are at your house, first payment is due this day etc meaning they ask for payment when you can see where your funds are going and that allowed me to built trust throughout which is key for us when doing large projects. I also learned a lot from this project that is important to give your opinion often during the whole process. For example, I wanted my doors installed one way and once some of it was built, I realized that I need to tell the workers hey wait a minute, I actually think it looks better this way, lets change this or that before we go further. Communication is key when someone is working at your house for months, you cant just sit there and expect everyone to read your mind and ask to change things once is all finished. I felt I was able to communicate with everyone well and the workers knew very well exactly what we liked or didn't like all the time because we were always following the process. Each day that the workers finished their day, my husband and I will review how things looked and ask ourselves is this how we imagined it in our dreams? We were well aware that things may look different once installed or built but wanted to make sure that we catch anything we could potentionally not like later within a reasonable time to make adjustments. They were always very accomodating to us ofcourse within resonable expectations and within budget. I also felt that there were many times we would ask for things that were not initially quoted and they would right away tell us the change in price before it was done and I appreciated that as well. My deck and fence were done in a very reasonable time, yes we did have some delays but they were outside both of our control. You cant go into a project thinking is going to be quick, everything takes times and a lot of patience is required in construction projects this large and we knew this very well from the begining. I really enjoyed working with this company as communicaton with workers and project managers was smooth and I felt that our opinions mattered. I would love to work with them again in future projects to keep building a home that our children can enjoy for generations to come !

Mike is great to work with. He installed our 8' wood fence 3 years ago. Expanded it 1 year ago…read more Then this week he put a 5' picket fence to each side of the tall fence to meet Gwinnett county code and to protect our dogs since we just put a pool in. He is great to work with and did a fantastic job. If you need a fence he's your guy.

I would use them again. Excellent quality and thorough service. From bidding process to completion,…read moreprofessional service.