Wow! I have never had a more pleasant experience at the dentist. I felt very at ease (despite my…read moregripping of the chair in the beginning...I'm just a tinsy bit afraid of doctors) and comfortable the entire time. From the moment I walked into the office, I had a feeling I was in good hands. Dr. Terenzi was very thorough and explained everything that she did during my appointment. She took the time to ask me questions and to address any concerns I had. I loved her and her entire staff; I'm so happy I found her!

She's the dentist for my entire family and always does an excellent job. She always checks with…read moreyour insurance before procedures and helps to make a plan for how to proceed. She's great.

From front desk to check out an overall disappointing and frustrating experience. I went in for…read moreconsistent and isolated pain and they tried to tell me I just needed a mouth guard (that they would give me for $600). Two weeks later I'm at an emergency dentist with a massive infection they missed and over $500 in out of pocket costs. Save yourself the time, money, and sanity. They weren't even nice people.

Extremely disappointed with how my visit ended. The hygienist was great and the dentist was fine,…read morebut the entire experience was ruined afterward. I specifically booked here because they supposedly take my insurance, only to be told after my appointment that the dentist I saw was out of network. Apparently, unless you explicitly tell them you want an in-network dentist, they'll randomly assign you to one who is out of network. That is absolutely ridiculous. Who in their right mind would choose to pay more if they didn't have to? It was illogical, misleading, and honestly felt like a trap in their system. The front desk tried to claim they "called me to double check" because I booked online, but I never received a call. Either they didn't call, or they're not verifying numbers correctly so they definitely are not organized. I walked in expecting a normal dental visit covered by my insurance. I walked out with an unexpected bill. Update: They said they would call me back to let me know the updated bill with the insurance, but never did. It is a shame because their office workers all seem nice, and their presence really shapes the initial and final dentist experience.

Needed an emergency root canal. My dentist wasn't availae. Doctors got me in the next morning and I…read morefollowed up with a a cleaning a few days later. Doctors and staff are great!

I have been going to Everett Dental Associates for over 10, maybe 20 years. Drs Covino and Serrano…read moreare very thorough and caring. They make sure that my mouth is numb before starting any procedures. They are very clear about the procedures and the costs of the dental work. The new building was worth the wait for the construction to finish. I love going there when Rafaella is in the office. She really keeps their practice running well.

Since meeting Dr.Ghedaf, and the staff at Prudential Dental Associates in 2020, I have had quite a…read morebit of work done. From regular cleanings, Invisalign, to a full set of veneers, I have experienced first hand the finest caliber in Dental Care. A highly skilled staff, coupled with state of the art equipment, allows them to excel in all aspects of dental care. I am a patient for life!

Getting Invisalign has been the best thing I ever did! I was becoming more and more self conscious…read moreabout my smile, but my dentist Dr. Gheddaf Dam made me aware that straightening my teeth is even more about health. She was so informative and is so kind and friendly, she made me feel completely comfortable with the process. I also had four veneers applied as the finishing touch to my smile improvements. Claudia was excellent throughout my Invisalign journey. I love the results! And I always look forward to seeing my hygienist, Lauren twice a year for my cleanings. I highly recommend this practice.

Big thanks to the doctors and staff here - They explain your options, they're flexible with…read morescheduling, and everyone's always been friendly for the year or two I've been coming here. Thanks, Dr. J.

I'm scared of the dentist. Boston Smiles claims to have a comfortable and stress-free environment…read moreso I gave them a try. The doctor was wonderful--very understanding and kind. The dental hygienist Adam was not. He did not stop drilling when I told him he was hurting me and he ended the appointment by telling me I had "poor dental hygiene". Ouch on both fronts. Pre-cleaning I had some insurance struggles and the receptionist was very helpful and pleasant. The waiting room is small but clean. The cleaning itself was pretty uncomfortable. I kept getting sprayed in the face. Adam did wipe my face with a napkin at some point but I was damp for most of the cleaning. They provided safety glasses to protect my eyes from the spray but those were dirty from a previous patient. The X-ray was difficult because I have a small mouth but the tech was sweet and did her best. I was offered the option of having a doctor do my cleaning next time but honestly I will probably cancel my follow-up and find a new dentist. I would not recommend Boston Smiles to a friend.

This was the worst visit I've had to any doctor in my life and I literally left in tears. I was a…read morenew patient and came during my work day expecting that a standard exam and cleaning would be about an hour. After a slew of X-rays and scans, the Dr. came in with 0 introduction, looked at my teeth for 5 mins and proceeded to tell me I had a plethora of issues (which I've never had before). She told me I had "a handful" of cavities.. what doctor describes anything to a patient as "a handful" and doesn't give specifics? She also said I needed two crowns and had gum issues. I have never had issues like this before in my life so for someone to pop in for five mins with no further explanation and then leave was upsetting. The hygienist then told me that I needed a "deep cleaning" which would require two visits and for them to numb each side of my mouth. They actually refused to give me a regular cleaning. A front desk person came into the room with a packet of info about the cleaning and sat there and stared as she told me to sign - super awkward and made it uncomfortable to read through the info/costs. Finally after TWO HOURS I left with only HALF my mouth numbed and cleaned. I had to then come back at a later date for the second half of the cleaning. During both visits I asked for receipts to be emailed to me - I didn't get it either time. I followed up afterward and got one of the two receipts. I also had to email them five times to get copies of my X-rays. Oddly no one EVER followed up about making an appt for the so called cavities or crowns. If I had such issues, wouldn't it be imperative that I make an appt right away? The front desk only insisted that I make an appt in three months for my next deep cleaning. When I told her I'd check my a schedule and get back to her she said "no, let's make one now to get it on the schedule". I said no thanks and left. They are unbelievably persistent about scheduling in advance and will continue to hound you via calls, texts, and emails. Take a look at the other Citidental Boston location Yelp reviews where people have had very similar experiences to mine. Avoid this place at all costs. I have since gone to other dentists who confirmed the so-called work CITIDental suggested that I needed was unnecessary.

I moved to Boston and went to this practice twice for cleanings. I've never had problems with my…read moreteeth and usually even enjoy the dentist. I'd also say I'm very religious about my oral hygiene. I was told each time that I should get 2 fillings as a preventative measure. Each time there was this sense of urgency. First, they could fit me in that day (lucky me!). And then the second time, it was the following week. I've now been to a different dentist twice here with nothing but positive feedback. I can't say definitely they were taking advantage of me not being a dentist and charging me for unnecessary things, but it feels that way. The office staff was nice, but I would highly suggest going somewhere else for dental care in Boston.

Dr. Hsu is hands down the best dentist I have ever had. Invisalign, new caps, implant, cleaning --…read moreall have been done with care, professionalism and kindness. The entire staff has always been wonderful and attentive during the six years I have been coming to Suffolk Dental.

Always the best. Never rushed. Best dental care team in Boston. Thoughtful care. Present and…read moreconsidered. Happy Halloween!

This place is simply exceptional, this review is redundant from their stellar marks. Leila, Dr. Nik…read moreand team have been the absolute most accommodating and supportive with everything from routine checkups to last minute requests / emergencies. They're extremely gregarious and welcoming, and always crush expectations. When reaching out to them, they're consistently responsive and attentive, always provide a range of recommendations and treatment options in my case where I had more unique dental work.

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....