1. Dentistry and Braces

    1. Dentistry and Braces

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    Malden, MA

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    Dentistry and Braces

    2.9 (7 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    Services - Dentistry and Braces

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Gentle Dental Malden

    Gentle Dental Malden

    3.0(62 reviews)
    0.1 mi

    It's important to me to feel comfortable with my doctors -- especially with regards to dentist,…read morebecause let's be honest: if you have perfect teeth, cleanings are still a chore, and if you DON'T, then it's even worse! I've been to Gentle Dental three times so far. The first was to get the exam and x-rays done, and I have to admit, I was a little worried. The hygienist who did my x-rays scraped up my gums on the roof and floor my mouth by roughly placing the digital x-ray device, and, at one point, knocked it right out of my mouth by accident! If I hadn't reacted by opening my mouth to let it get yanked out, I worry I might have chipped a tooth... which, while I suppose would have been the place to have that happen, I wouldn't want anyway. She'd sworn after she knocked it out, and the swearing itself wasn't concerning (albeit unprofessional), but her demeanor was unsettling. At that point, I wasn't so sure about this. Their prices seemed really reasonable, and I did need to find a new dentist, but yikes... But then Dr. Ma came in and she was GREAT! One thing I can't deal with at the dentist office is being made to feel awful about the state of my teeth. I swear they're not THAT bad, but I should take better care of them, and it makes me feel nothing but shamed when I get scolded as a grown adult. When I told her that, and then possibly more than she ever wanted to hear about my life (sorry, doc) she was really considerate and made me feel so much more at ease. So I came back in for my second visit to get one small filling, which ended up being a) smaller than predicted and b) less expensive than it was supposed to be, so that was nice! And Tuesday, I came in to get one more done, and it was also a surprisingly pleasant procedure. I can't express I am so happy with my dentist, Dr. Ma! She makes me feel really at ease and is super friendly, and constantly made sure that I felt comfortable. If I could just see her all the time, that'd be A-OK with me. I can't completely give it five stars because of that x-ray thing, but I've had much worse and the price is right.

    I showed up today for an appointment that was scheduled in June only to be told my appointment…read moredoesn't exist.....I took time off work for it....i even called less than 30mins to my appointment to confirm only for me to get that and the desk lady says she never spoke to me, that my appointment doesn't exist....Something is not right; I see this is something that happens often at this location....I just don't understand why nothing is organized....wasting people's time is a very weird and unprofessional thing to do. I'm disappointed but had to reschedule another day of which I have to take the time off again; who knows I might show up again and it doesn't exist.....don't bother giving them business.

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    Dentistry and Braces - endodontists - Updated July 2026

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