I've had all of my treatment done here and it's been nothing but amazing. Dr.Stevens and Dr. Jonas…read moreknow exactly what they're doing and are very professional and knowledgeable. I would recommend this office to anyone, especially if you have dental anxiety I've never had a tooth pulled before and got all four of my wisdom teeth removed under IV sedation. It felt very safe considering they had a CRNA available as well to ensure my safety and comfort. Geri was my assistant and was very helpful.

I'm frustrated with the service I received from Blue Sky Dental Group. This is just my personal…read moreexperience, and others may have had a different one. When I first started going there, the staff was attentive and caring. Over time, however, I felt they became more focused on making money than providing quality patient care. Their attitude became arrogant, and the level of care declined significantly. This week, I went in for a routine dental cleaning. The hygienist immediately started taking X-rays without greeting me or explaining what she was doing. I had already had a full set of X-rays during my previous visit, so I asked whether they were really necessary. I also asked if I needed a protective lead apron. She seemed irritated and replied, "You don't need it, but you can have it anyway." She then continued taking the X-rays. After that, the dentist came in, examined my teeth for about five minutes, and left. The hygienist then used a water flosser and told me I was finished. There was no actual cleaning, no polishing, no scaling, and no discussion about scheduling my next cleaning. I expressed my concerns to the front desk before leaving. Unfortunately, no one apologized or addressed my concerns. They told me someone from the front office would call me, but I never received a call. I also had a root canal and crown done at this clinic. After the crown was placed, I experienced severe pain. When I returned two days later, they told me the crown had not been aligned properly and corrected it. While I appreciated that they fixed the issue, I was disappointed that there was no apology for the inconvenience and pain I experienced. Because of these experiences, I will never return to this clinic. One of my coworkers also had a disappointing experience. He told me that the office called him just 30 minutes before his appointment to cancel it. I'm surprised that a clinic built its reputation on its patients but now seems to show so little respect and care for them. In my opinion, patient care has declined significantly, and I can no longer recommend this practice.

My husband and I have been going to see Dr. Shaeffer for years. He is an incredible dentist who is…read morehonest, knowledgeable and caring. If work needs to be done on your teeth he tells you in detail of why it has to be done. But he will never do unnecessary work and always says "it's not an emergency, but in the future..." I appreciate this quality so much because I have gone to enough dentists in the past (in Jacksonville) that would try and do work that wasn't needed or was constantly trying to sell veneers or whitening kits. The other dentists felt like a business and that was it. Dr Shaeffer is a breath of fresh air. I always feel comfortable and at ease coming here. Also the hygienists are pleasant and Raquel at the front desk is so knowledgeable herself and does what she can with the insurances to help you out. I can't say enough great things about Greenland Dental. As long as he is practicing I will never see another dentist again.

I have been a patient of Dr. Shaeffer for many years dating back to his previous practice…read moreSwitzerland Dental. He is the best dentist I or my wife have ever had. Dr. Shaeffer does fantastic work, he is honest with you about what you need and more importantly what you don't need. He never tries to upsell you or pressure you about additional products or services. The office staff and support staff are always kind, courteous, and extremely professional. The only negative is that I can't give Dr. Shaeffer 100 stars due to Yelp's stringent 5 star maximum. As long as Dr. Shaeffer is in practice I will not see another dentist in Jacksonville no matter what.

My first visit today for dental care was definitely a good choice. Very pleased with both staff and…read moreDr. The facilities are first rate. I felt comfortable, well treated and satisfied with the entire experience. Dr was professional, low key and attentive. At no time was anything suggested that was not needed or wanted. I will return without hesitation. Very reasonable pricing for treatment. Thanks for the great care!

Super awesome staff. Very friendly and helpful. Can't express my gratitude enough that they were…read moreopen on a Saturday! I work with small children Monday-Friday so when my crown popped off Friday night I was so worried. I messaged them and they helped me out that Saturday afternoon. Will definitely be going back to this clinic

I never thought I'd care enough about a dentist office enough to leave a bad review, but after…read moremonths of being pested via text they convinced me. Generally they are overpriced and generic with an apathetic and underwhelming staff. unless they are your only in network dentist nearby avoid them.

I've always been the type of person that was scared of the dentist but this place has calmed those…read morenerves. Britney is an amazing dental hygenist! She could tell I was nervous and let me listen to Disney music to calm me down. Dr. Lee is amazing too. You can tell he actually cares about his patients and wants to do whatever he needs to go to make your teeth better. 10/10 experience!!!!

WARNING! THIS PLACE DOES BAIT AND SWITCH PRICING. Do not trust what they quote you even if you ASK…read moreTHEM TO VERIFY FIRST This place has become nothing more than just another dentist office that cares more about profits than their patients. I asked them to verify dental coverage and they surprise me with a huge bill after I paid their quoted amount. The change of ownership has ruined this office. STAY AWAY!

This review is for my wife's experience. On January 15th, my wife's dental visit was set up to…read morere-cement a crown that fell off. Treatment plan totaled $109. Dentist looked at this and approved that. Said OK to clean off and re-cement the crown, which the technician did. My wife paid the $109 total patient responsibility indicated on the paperwork and left. On February 3rd surprise: a bill for an additional $83 was received saying it was due to a limited oral evaluation. This was not on my wife's treatment plan total nor was it ever discussed with her during the visit. There was never any "sorry about this" just that it should have been expected. Due to their billing department staff and procedures, they are now losing several long-term patients. It's unfortunate that their billing department and poor office procedures chased good customers away.

Do not use this dentist. This is worst experience I have ever had with a dentist. The hygienist was…read morethe worst I have ever had. I have never had so much pain ever. The hygienist didn't seem to care. After all that I was overcharged by 375.00 and based on my experience I did not want to go back for any service. They refuse to give any of my money back; they can only give me a credit. Based on my experience with them I don't want them near my mouth. BEWARE!!!

If you're looking for a dentist who actually cares and staffs members whom are warm and friendly;…read moreSmile Care is the place. You'll find exceptional service here. Dr Drew and his crew is great at what they do! Will provide you with all the information and prices before a treatment is done; no surprises and always transparent. He will come up with a treatment that works best for you. I have a tooth that was very sensitive, it hurt every time I bite down or drink hot and cold water. I thought I had a cavity and had to come in for a root canal/crown...when I got in Dr Drew took a look and tested it; found out that I had a cracked tooth...end up just placing a crown on; saved my tooth and a root canal wasn't necessary. Whoosh, glad that was the case! Thank you so much! I'm glad he is my Dentist!

Always a calm, quiet, and smooth process. That is so much appreciated. The staff is extremely…read moreknowledgeable and great at what they do.

On 2/6 around 9am, I contacted The dental office to relay information from my insurance company to…read moreresubmit the claim. because we have two ins carriers, there is an order in which they should be submitted...The Receptionist lost her cool after I told her and I won't be able to pay the 1700 bill & the insurance will cover it. My first statement to her was that I could not hear her if she is yelling . She proceeded to talk over me saying she was not yelling and I needed to listen to her. I listened ... she yelled, "when you go into Publix 'to buy chicken..." I ignored that because it was obvious she was vibrating low on this good Monday morning. I said Ma'am, we aren't talking about Publix, we are talking about you resubmitting a claim like Jen used to do when the insurance company gave any pushback. I guess that was good, old fashioned, long gone customer service. Thanks Jen, wherever you are. It is certainly my responsibility and I will handle it with the companies we pay to cover these expenses. The next thing I told her was that she was being extremely unprofessional. It was early so obviously no one was in the waiting area... she was loud. Still talking over me, she proceeded to tell me that they were very professional taking care of me and my family. She's 95% correct there; however, let's bring it to the current moment.... Her behavior is unacceptable and anyone in the office on Monday morning can vouch for that. I understand she's upset about not getting her money right away, but I'll continue to do my best to get it resolved. The meantime, go ahead and take me and my family off the books. As soon as I resolve the matter, I will be transferring our 4 sets of dental records elsewhere. There is no way I can ignore that type of abuse and continue to bring my family there for dental services. I went into the office the following morning Because I didn't want to chance not making progress By getting Mrs Lee ( obviously who she is because she is sooooo mad) on the phone with all that yelling and no listening. I was able to speak to a different representative who canceled all future appointments and also had called and received the information I was trying to relay. Let me mention, that throughout my conversation with the other young lady, the Asian lady kept jumping up to bring me policies, and to tell me she isn't listening to me because I don't pay my bills, and how she's sending me to collections. I told her to send it. If that's your job, do it. In the meantime I'll be getting someone else to pay this bill- the insurance company). I'm not new to this, I know all of my responsibilities, rights, laws, credit and all. You'll get paid. I'll remove your bad mark. Wala! Everyone will be happy. Well, I don't know about you. You're mean. She also wanted me to say thank you, and I Obliged. Sorry for the delay; however, someone needs to have a serious talk with her-even though we all know she won't listen- or doesn't have to listen, but try some water yoga or meditation bc she went berserk on the phone and in person. Just crazy

Exceptional customer service!!! From check-in to check-out, the staff is friendly, professional,…read moreknowledgeable, and made me feel welcome. Dr. Barlow is awesome. I needed a new filling and I didn't even feel the needle. He was patient with me as going to the dentist gives me anxiety. The BEST dentist I've ever gone to. A huge THANK YOU to the entire Bartram Dental Center.

Great experience! Great new location! Megan cleaned my…read moreteeth today for the first time and evaluated my needs thoroughly with a graceful, professional, and fun demeanor. She made a normally uncomfortable procedure very enjoyable. Similarly, entire staff are delightful. Their interaction and communication indicate a solid team. Smooth, personable process!