This review is for my wife's experience. On January 15th, my wife's dental visit was set up to…read morere-cement a crown that fell off. Treatment plan totaled $109. Dentist looked at this and approved that. Said OK to clean off and re-cement the crown, which the technician did. My wife paid the $109 total patient responsibility indicated on the paperwork and left. On February 3rd surprise: a bill for an additional $83 was received saying it was due to a limited oral evaluation. This was not on my wife's treatment plan total nor was it ever discussed with her during the visit. There was never any "sorry about this" just that it should have been expected. Due to their billing department staff and procedures, they are now losing several long-term patients. It's unfortunate that their billing department and poor office procedures chased good customers away.

WARNING! THIS PLACE DOES BAIT AND SWITCH PRICING. Do not trust what they quote you even if you ASK…read moreTHEM TO VERIFY FIRST This place has become nothing more than just another dentist office that cares more about profits than their patients. I asked them to verify dental coverage and they surprise me with a huge bill after I paid their quoted amount. The change of ownership has ruined this office. STAY AWAY!

My visits have been met with professionalism and friendly staffing from the front desk to the…read moredoctors. My dental issues were communicated in a straightforward manner. Each experience was very smooth and efficient. Thank You Breann, Sabrina, Dr. Hamilton, Dr. Stevens and the entire staff for your services. I would highly recommend them for your dental needs.

They don't take military TRICARE dental insurance here! **I…read moreused to go to this dentist about three years ago. I was a patient here from the 2019 to 2022.. In that time, span the dental services were impeccable, a huge surprise, especially off after coming off of active-duty and seeing how the government takes care of your teeth in the military to this place was amazing to see there was such fine dental dentistry outside of the military. My wife and I made appointments to be seen here and had our teeth cleaned every six months. I had a few fillings filled here and often talked to the dentist about the type of procedures of modern dentistry that they use and was highly impressed with both Mr. and Mr. Dr. Stevens work. The process in which they take to photograph every tooth in your mouth bite wings x-rays you name it and then be able to produce a color, digital photo of your teeth that you can view in person there at your appointment and the dentist can point out things to look for on your teeth or concerns that they see that you can't see. I was a little overwhelmed by all of the TVs in each room, but I guess people like to watch TV while they're getting their teeth cleaned coming from the older times they never had these entertainment options in the past. Walking into the office, it was always clean. The ladies were always friendly and helpful at the front desk. They had complementary drinks while you're waiting for your appointment however, I never waited any longer than 20 minutes to be seen the wait times were very quick and the cleanings were very thorough.A I felt very comfortable coming to this dentist. Towards the end of 2022 when I was coming in for my annual check up, I was in the process of scheduling for a crown to be placed on one of my back molars after insurance it was $1500 out-of-pocket which I was happy to pay, considering the impressive work that this dentist office had already shown me. But before I was able to get my cleaning the end of that year; November. I was informed that they would no longer be taking TRICARE dental insurance. And they dropped me right then and there are like a bad habit. I was super bummed and scrambling at the end of the year to try and find dental insurance, especially when they said my cleaning would be $300 out-of-pocket. I haven't been back to a dentist in 3 years because it's hard to find a good quality dentist like these folks and when you build a dentist patient relationship it's hard to start over somewhere else. **Overall, this dentist office did really good work. All of their hygienist's were well trained and did good work as far as cleanings went. The dentist there did phenomenal work with fillings and everything else but since they no longer take my dentist insurance, sadly I can no longer recommend them based on the good experiences that I had at this office.

I never thought I'd care enough about a dentist office enough to leave a bad review, but after…read moremonths of being pested via text they convinced me. Generally they are overpriced and generic with an apathetic and underwhelming staff. unless they are your only in network dentist nearby avoid them.

I've always been the type of person that was scared of the dentist but this place has calmed those…read morenerves. Britney is an amazing dental hygenist! She could tell I was nervous and let me listen to Disney music to calm me down. Dr. Lee is amazing too. You can tell he actually cares about his patients and wants to do whatever he needs to go to make your teeth better. 10/10 experience!!!!

Brought my daughter to her established dentist for cleaning and check up and I was extremely…read morepleased with how professional and caring they were! Took care of my daughter and treated her with such attention that I had to make them my primary dental office! Great job team Bella Vie Dental!

I have to agree, Dr Tim Van is an awesome Dentist. He cares about his patients, and he is gentle…read moreand thorough. Kudos to everyone at this Practice, thank u all so much. This Practice is one you def need to visit.

Do not use this dentist. This is worst experience I have ever had with a dentist. The hygienist was…read morethe worst I have ever had. I have never had so much pain ever. The hygienist didn't seem to care. After all that I was overcharged by 375.00 and based on my experience I did not want to go back for any service. They refuse to give any of my money back; they can only give me a credit. Based on my experience with them I don't want them near my mouth. BEWARE!!!

If you're looking for a dentist who actually cares and staffs members whom are warm and friendly;…read moreSmile Care is the place. You'll find exceptional service here. Dr Drew and his crew is great at what they do! Will provide you with all the information and prices before a treatment is done; no surprises and always transparent. He will come up with a treatment that works best for you. I have a tooth that was very sensitive, it hurt every time I bite down or drink hot and cold water. I thought I had a cavity and had to come in for a root canal/crown...when I got in Dr Drew took a look and tested it; found out that I had a cracked tooth...end up just placing a crown on; saved my tooth and a root canal wasn't necessary. Whoosh, glad that was the case! Thank you so much! I'm glad he is my Dentist!

My husband and I have been going to see Dr. Shaeffer for years. He is an incredible dentist who is…read morehonest, knowledgeable and caring. If work needs to be done on your teeth he tells you in detail of why it has to be done. But he will never do unnecessary work and always says "it's not an emergency, but in the future..." I appreciate this quality so much because I have gone to enough dentists in the past (in Jacksonville) that would try and do work that wasn't needed or was constantly trying to sell veneers or whitening kits. The other dentists felt like a business and that was it. Dr Shaeffer is a breath of fresh air. I always feel comfortable and at ease coming here. Also the hygienists are pleasant and Raquel at the front desk is so knowledgeable herself and does what she can with the insurances to help you out. I can't say enough great things about Greenland Dental. As long as he is practicing I will never see another dentist again.

After moving from Chicago, our family spent a year searching for a trustworthy dentist in Palm…read moreCoast. After 2 negative experiences with clinics in Palm Coast pushing unnecessary treatments/using scare tactics, finding Dr. Shaeffer was a breath of fresh air and a huge relief. He is a genuine professional who only recommends absolutely necessary procedures. We've had fillings and crown replacements here, and the quality is excellent. They are accommodating with various insurances and, despite the 1 hour drive, the honesty and integrity of this practice make it completely worth the trip. Highly recommended. Also, The lady at the front desk - Raquel is super sweet, very responsive and personable. This is the kind of dentistry that is welcoming, family friendly, effective and cost-efficient without any compromising on care.

Simply the best! As…read morea kid growing up in the 80's like most all kids i was tortured by dentist with bad skills, so i made the mistake of avoiding the dentist as i got older, even then still the pain was off putting, but i must say that i never have had any discomfort with Dr Lee or his staff, He has done some pretty in depth work over the years,and fixed a lot of poor work done by others and the pain or discomfort is non-existent, there maybe a mil a second of pain here and there, but that is it. long gone are the days of having continues eye watering pain for the whole visit. the staff is great and always kind and helpful. i wouldn't want to go anywhere else and feel lucky we have there office here in Jax. Try it once, you have nothing to loose!

Always a calm, quiet, and smooth process. That is so much appreciated. The staff is extremely…read moreknowledgeable and great at what they do.

Went for a crown fix and was told I need a new crown. I have insurance. Practice quotes me an…read moreadditional $1100 above what insurance covers. Not my actual deductible for the procedure but an additional "doctors fee" do not come to this outfit it is a pure rip off. Update to original post. I called my insurance to find out why they weren't covering my crown. They said the dental office never called in for approval. The dental office office was just trying to get a cash price out of me.

First vist, was told I needed to have a wisdom tooth removed. The office does complete care, so…read morethe general dentist referred me to the periodontist, and told me that if it was a simple extraction, it would be done...the next day! The staff was friendly and comforting, and the tooth, though it fought to be removed, is gone, with very little discomfort, and NO pain. I was hesitant to change my HMO dentist from the one I had used for years, but this office is great, and I feel so much better, now!