Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

We had to replace our AC unit which was 23 years old and had broken down. We decided to go with…read moreRon Jon after getting 3 separate bids as the best value. We were very impressed with the service. Office staff responded to all our calls and messages promptly. They could not do the work on the originally scheduled date but called us a few days in advance to let us know that the equipment received had a defect. They came, promptly on the next scheduled date after confirming multiple times. The installers who came were terrific. Two were trainees but the rest of them had been with the company for many years and all were very happy employees. They worked efficiently and expertly, leaving a working beautifully. We received a paid invoice the next day along with some further instructions. There was no nickel and dime-ing with anything. We would recommend them highly.

What a rip-off! Stay away at all cost! I knew what my 1st…read morefloor AC unit needed, which was a refill of freon R-22. I also knew it would be expensive because it has been discontinued due to government regulations. Ron Jon charged me $400/lb!!! That sounded extravagantly high, so I decided to check. Most HVAC contractors (I called 3) would not give a price for the freon over the phone. They ALL wanted to send a technician out, for a fee, and the technician would then tell me the cost. What a racket! At last, I found a nice lady at Air Group in Hanover to tell me the 1st LB would be $400, and then each pound after that would be $200/lb. So, for 4 lbs of freon R-22, Ron Jon ripped me off the $600!

We recently called Bertoli to service a bath tub issue. Two maintenance people came and exhibited…read moreabsolutely no idea of what they were doing. In an effort to isolate , what they thought was an additional shut off valve, they proceeded to cut three holes in my ceiling. After not finding what they thought was there they tried to replace the pieces of the ceiling breaking half of them. Needless to say the job was not completed. One week later another maintenance man comes and fixes the issues and wonders why the other two cut my ceiling. He assured us Bertoli would fix the ceilings immediately. The end result is Bertoli office refused to repair any of THEIR damage unless we gave them another $895.00. This company is a disgrace to the township of Rockaway if they can't stand behind their incompetence. UPDATE - it's great to know that Bertoli immediately reached out to us to explain the miscommunication between us and will immediately take care of all issues. I appreciate the Bertoli response once they realized a mistake and poor communication among us was the real issue. Thanks for stepping up to the plate Bertoli.

Used to be good. Now, they're not. Bad communication, and don't keep their appointment times.read more

Fixed my major need to flush my hot water heater. Fixed my kitchen faucet. Helped me plan for…read morefuture work to fix my bathroom faucet. Very helpful. Jana

Back in October, I called them to start up my furnace since it wasn't turning on. The technician…read morethey sent spent about 2 hours trying to diagnose the issue. He cleaned the furnace out and changed the filter. He then said the "heat exchanger is burnt out because it's purple" handed me a bill of $535 for the cleaning and left me without a working furnace/without heat when I have 3 kids. He said he'd call back once he spoke to his supervisor about what he can do about the furnace. I called the office 3 times over the next two days and they literally left me hanging. So in the end, they took $535 from me and never fixed the issue. I called pseg and they got my furnace working with minutes at no cost. Pseg said the drain tray needed emptying. That was it.

I had a clogged drain in the bathtub. Found this business via Yelp Projects - never realized Yelp…read morecan be so useful in this way. They got back to me quickly with a quote and put me on the list for next day's visit. Igor showed up right on time. My in-laws were instantly impressed that he wore shoe covers in the house. Fixed the issue in expedient manner. Communication was A+ professional at all times. The price is also very good for Montclair area. All in all I will definitely use them again in the future.

I was out of town. My furnase was turning off. Justin showed up and told me that system needs to be…read moredetailed cleaned, that he can not even see the water level on the glass tube due to the dirt. Quote was ove $700 for that. I asked him to just flush the water. He called Igor and he refused to flush my furnase. I requested that Igor calls me back, he never did. Next plumber told me that water inthe glass tube is clean and no urgent cleaning is needed. The problem was chimny.

What a pleasure! ALL PRO is just that...real pros! The owners, Tony & Kelly are also the people…read morewho came to do the work! These guys are the real thing! Our furnace was down so I booked an appointment (online) with ALL PRO for the next afternoon. The appt was e-confirmed and, additionally, I got a call from Kelly to confirm. Further, when they were going to be late I got another call from Kelly telling me so. Once here they got to work and fixed the problem. ALL PRO's service call fee is reasonable + parts and done! I HIGHLY recommend this company!

All Pro Heating has become our go-to with any heating issues and I cannot recommend them enough…read more They are that good. They are reliable, and, as their name suggests, they are all professional when it comes to how they work. Their rates are also very reasonable and I always feel much better once they have come to our house to deal with any issues.

Despite the failure in communication from dispatch and not informing me of any complications on…read moretheir end, the tech who did arrive and assisted with my requirements was very thorough, knowledgeable, and courteous. I would highly recommend Louie Tobi for his professionalism and capabilities.

Amazing people and service. I have been offered free advice and solid fixes ever since I moved into…read moremy new home.

Our team did an amazing job: prompt installation of ductless mini splits, clean & straight tubes…read moreand lines, fantastic clean-up post-job, and precise communication throughout the project. We have an older home, so knowledge of do's and don't's as well as careful drilling is crucial. And we got several options for condenser placement with very helpful conversation around the pros and cons of various configurations. Devin was incredible throughout the entire engagement, Jeremy's work and vibe was awesome, and John Campbell held things down with the paperwork at HQ. We're thrilled with the end result.

We had SPEER install 2 ac units 14 years ago. Today we needed a capacitor replaced in one of the…read moreunits. The tech that came from another HVAC company noticed the outside fan was blowing hot air inside, the wrong way. SPEER installed the fan wiring incorrectly. The implications for that are not desirable. I had to spend $250 additionally to have the tech reverse their error. Stay away from them as this can happen to you.