This facility speaks for itself! Consistently clean, prioritized safety, and overall care:)read more

Thank you Serenity and Rae, for being amazing Great prices and wonderful customer serviceread more

Gate has been broken and open for over a month. $3600 per year to park one truck? I don't think so.read more

From the owner: Has clutter taken over your home or office? Atlantic Self Storage on Shad Road in Jacksonville, FL,…read morehas the storage solutions to get you organized again. We offer a variety of storage unit sizes perfect for family heirlooms, furniture, and RV or boat parking. Visit our facility by the Great American Antique Mall or view our unit sizes and prices online.

Ms Zaye is an Amazing Store Manager ; with Fabulous…read morePersonality and Very Helpful ; Ready To Give All informations that I Needed and Very Knowledgeable !!! She is an Asset to Cube Smart !!! Thank you for A Job WELL DONE !!!

We've been using CubeSmart for many years. When we moved to Florida we started renting a unit at…read morethis location. The team that was working there was amazing super friendly and accommodating. A few months ago new management took over and we've had nothing but issues. We have an outdoor storagespot for our trailer. The gate is always broken. The homeless sneak in all the time. The manager there whose name is Shell is the rudest woman I have ever met treats us like crap and cusses us out every time we see her. She has no managerial skills whatsoever. She is extremely confrontational. The general manager should seriously consider removing her. She is not the face that you want your customers to see. We will be moving our business to a different CubeSmart and I caution anyone who is thinking about using them for their storage needs to go to a different location. If

I've rented 3 units from this location and don't really have any complaints aside from the gate not…read moreworking on one occasion. Very convenient with the app to open the gate from your phone although the facility without the kiosk has an issue where my phone isn't within range upon entry even though I'm right in front of the gate and next to the keypad. The pricing is extremely competitive compared to other companies I've looked into. I even got a call from Stephanie to make sure my move in went well.

They will frequently increase your rent. Started at $82 and now going up to $147…read more There are other facilities to choose from.

Gator State Storage has security features that gives you ease of mind storing items on the…read moreproperty. The property is very clean. The doors are freshly painted with an eye catching bright green. The use of technology to handle the account is a big plus. The rental process was so easy and convenient. If you're in need of a secure storage unit I highly recommend Gator State Storage.

From the owner: Come check out our premium self storage facility in Jacksonville, FL. We have a variety of storage…read moreoptions, including various sizes and drive up storage available. Give us a call today or reserve your unit online!

Linda was very easy to work with and she was very professional. Many thanks for such good service.read more

Coleman is amazing! I had worries about sizing after a long distance move and not only was he…read moreknowledgable, but honest about what I needed. I felt like I was in very good hands with him. if you're in the Jacksonville area, Coleman is your guy!

I love this facility and the store manager Bonnie! I've been using this facility for going on 3…read moreyears now and I've had nothing but positive experiences here. First off, the facility is always clean with working equipment with staff ready at hand. Second, with my job I get a lot of work deliveries and Bonnie always goes out of her way to let me know when packages arrive which is a huge help on my end. Couldn't be more grateful for a better storage unit facility and management team. Thanks for all you do for me Bonnie!

With 44 locations in Jacksonville alone, Atlantic Self Storage is one beast of a storage company…read more Still, their facilities and customer service have always had a "mom and pop" feel to me. Every location is accessible to unit owners 24 hours a day, 7 days a week, and a facilities manager lives on site. I've had different units at this location over the past year and have been extremely satisfied with the service and safety I've received. About six months ago, I needed to downsize to a smaller unit and the owner, Mary, mapped out the best days for me to do it so I'd save the most money. Very honest lady! Storage Units just naturally seem like a hassle and pain, but I've been pleasantly surprised by my experience with this company.

Cube smart tends to be the cleanest of all storages. I have never had bad customer-service and I…read morehave always been very appreciative of how clean they are sent belongings are kept here. Staff is always willing to talk and offer suggestions

Mike was very helpful and stayed late just to help me get into a larger storage unit. I have never…read morehad any problems with this place and would choose it again if I had the choice

On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.