I recently went on may 10th to inquiry about a furniture for delivery and they were closed for…read morerenovations but which I wasn't aware of and when I called the office the nurse was disconnected how can I get my furniture?

1 star is giving this place too good of a review!!! We purchased a couch and loveseat in August,…read more2024. And so the nightmare began. This is the short story for review purposes. Delivery lie after lie after lie, no matter who we spoke with. Danielle believing she has the last word above anyone, saying Max has no authority to make decisions (I like to call her Saint Danielle) Max telling me Danielle acts that way when she hasn't taken her medication. The unprofessionalism of this crew talking behind each other's backs!!! One day it's being delivered, the next it hasn't even been built yet?? It was jumping from warehouse to warehouse depending on who we spoke with - any house BUT our house!!! Max promising full refunds, Danielle refusing them. I finally decided to go to small claims court, where someone else was there to sue them as well. The mediator forced us to allow them to deliver the couch that suddenly existed when they received the lawsuit. Received the couch, but of course there was even more drama, Saint Danielle wanted me to sign an NDA. I refused - never do that!!! Like I said, this is a compacted version I have a full detailed diary of everything. Google the company - the owner is always behind on taxes, and then reopens under a different name. That day in court, we were advised there apparently was yet another sign posted on the business door. Save yourself the aggravation and LISTEN to the negative reviews.

Every employee i encountered was so helpful. I bought lounge chairs and had an issue with one of…read morethem. I called and they were so helpful. When I went to exchange the item the new one was upfront already waiting g for me. No questions asked

I always seem to forget about this place, shop all over without success. Only to come here and find…read morewhat I was looking for. The staff is lovely and will go the extra mile to help. Always a pleasant experience.

Not the experience so far that I would have expected from a high end retailers. We ordered a dining…read moreroom table and 6 chairs which were delivered in May. Two of the chairs had pulls in the cushions and I was told they would send someone to repair them. First repair person showed up with a steamer; second one showed up with just one cushion. The company they outsource the repair to blames them; they blame the repair company. I'm the one left rearranging my schedule and frustrated by the lack of service and accountability. This was very expensive furniture and I had much higher expectations. Maybe 3 stars is too many, but I really do like the furniture, but kind of wishing we had gone somewhere else.

After 24 years of seldom using our formal living room, my husband and I finally decided it was time…read moreto knock down some walls. The transformation of a 1960's home into an open concept was remarkable. Now of course, you are left with the task of rearranging furniture. Backtrack on that, out with the old, in with the new. We have been using Joe Evans at Ethan Allen furniture in South Setauket for many years. Our house has literally become a small warehouse for their furniture. What I love most is the level of professionalism and customer service that we have gotten from Joe. It's not just about selling furniture, it's literally about designing a comfortable and beautiful home. Joe knows the current pieces in the showroom as well as a huge selection of upholstery. I love the fact that a couch can look so many different ways depending upon what it is upholstered in. Most stores don't offer this high end customized option. Enter your typical Long Island furniture store. either get gray, brown, maybe occasionally a blue and some more gray! It's like ice cream, vanilla , chocolate or strawberry. Ethan Allen's 's furniture is worth every penny because you get what you pay for. It is incredibly durable and extremely well made. Certainly you can get less money however, I have not found the sane long lasting quality. Joe has come to our home to help us to measure, come up with pieces and ideas as well as things is small is picking out paint colors/ He now puts it on a computer with an architectural rendering of what the room would look like. It actually came out better than it looked on a computer screen and a print out. I could not be more pleased with the outcome and look forward to many many happy years even if I'm in quarantine. At least I'm in my Shangri-La!

I have been trying to contact Jennifer furniture store. Also sent emails with no response. I would…read morelike someone to get back to me please regarding my dresser that is paid for to be delivered? PLEASE someone get back to me! Michele Doyle this is from the Stamford store so all my info is there

We went to buy furniture sales person and manager was agree to give us one price then when we…read morefinalize they changed. The price . The delivery date they let us wait 7 hours send the furniture damage and wrong size mattress. When we tried to call manager Mike said he with customer doesn't have time for me . I paid so much money gave us wrong damage and don't want to give us credit back . Thier delivery guy was not trained. Worse . They just rubbed us I have to leave my job to go there . I kept all the pictures . Please don't go Owner and manage will simply rob you

Terrible customer service. Still waiting for my correct undamaged Oder. They don't care!! They…read moreblocked my phone number and lied to Suffolk county attorney general!! Stay away

Christie's furniture is the best will never buy anywhere else again!!! Dustin is great, made entire…read moreprocess seamless and easy. Huge selection and low prices, One stop shop for the whole bed and at a great price! Completely blew away mattress firms prices... Huge thank you to Dustin and Christie again!!!

Gina was very professional, informative, and especially responsive when I initially emailed her for…read morea quote as well as during the process via email. We are very happy with our reupholstered chairs.

From the owner: New to yelp but not new to refinishing industry! Refinished pieces available and I am available for…read morecustom pieces. Mention yelp when you inquire.

Don't be swayed by the "warranty", you get nothing to show you have a warranty. When I asked for…read moresomething for our purchase that's supposed to have a lifetime warranty they stated that they will always be around if we need them. With storefronts closing left and right that is no assurance. and we move from state to state every few years... their word without a single written thing to give you guidelines or a contract to go off of is a joke... and they failed to mention at the time of purchase that the material is only covered for a year. After spending $10,000 for a set of couches and two chairs that are supposed to have a lifetime warranty you would think they would come delivered clean or even that the material would hold up for at least a year. Unfortunately, the couches were delivered with hand marks on them. Happened at the factory because delivery guys removed the plastic to find them there. When I contacted the store their initial response was could we wipe it off... Needless to say, it took a couple of weeks for them to get someone out to "clean" them. Even Worse the material was splitting on one of the couch cushions within 9 months. this is when they informed me a repair would be covered this time but that the warranty on material only lasts for 12 months. So much for that lifetime Warranty The staff was great but disappointed with the product we purchased.

I purchased a custom made sofa and chair from Thomasville in September 2018. As soon as it was…read moredelivered I noticed a problem. The seat cushions are not the ones that are on the sofa in the showroom. They were as hard as cement. They gave me different cushions and now they're sagging. I bought this sofa because I had a back injury and needed a good piece of furniture. I was assured that Thomasville "has excellent Customer Service." Well I called them two days ago about the problem but I was told that they were bought out by another company and they won't honor the warranty beyond one year. They told me to call their Service Department but nobody has bothered to return the call. Don't buy from this store. My old sofa from Bob's held up better than this. Shame on Thomasville.

Do not shop here. I had to fight for a defected piece of furniture. They don't care and…read moreinconsiderate. Please think twice. Pictures attached. They didn't help me at all. Now I'm stuck with a $1,600 piece of crap!

I had a delivery scheduled Wednesday 7/27/21 of a sectional. When the men arrived they attempted to…read moreget the furniture in and was having so much of a problem that they caused so much damages to my walls, moldings, doors & ceiling. They were totally inexperienced. When I called the manager to tell him what was going on he said " not my problem".. I was extremely upset and sent him 6 pictures of the damage of my home . I requested to have my bill decreased & he said "no, he cannot do that".I am a widow on a fixed income and felt taken advantage of that he expects me to repair all the damage his movers caused to my home that he should be responsible to repair. Very unprofessional, and he is the manager who should be working with the customers to resolve the issue , not taking full responsibility of his movers mistakes. I would love to show pictures of the damage but I'm unable to get them on but will try my best. I'm giving all a heads up to somewhere else or take the chance ... I filed a complaint to the BBB..