In March between rainstorms, edge pieces of wood holding up the edge cement tiles had major wood-rot & was ripping away from the roof. Some tiles had already fallen off the roof. I have a 2-story house & the wood & cement tiles were hanging precariously. The owner came out to give me an estimate. He climbed up to the roof & videotaped all the damage to show me before giving me an estimate. Owner came out with crew to start job. Job took 2 days to finish. Owner showed up both days to check on progress. Crew videotaped & took pictures throughout progress since I could not climb up on roof. Great job! I highly recommend this company. read more

Atlantis Roofing - Atlantis Roofing replace wood & was able to save most of the cement tiles, but had to replace some that had fallen off. - Roofing Near Me - Elk Grove, California

This is an updated review. There was a long winded one previously. In short, we had Atlantis come out in 2012 and the work was not done to our liking. The former employees that were representing this company no longer work for them. They promised things and it was unfulfilled. They sent some others out to clean the mess after we called them. However, they were unprofessional in our opinion. At that point we no longer wanted to deal with this company. Sometimes it's difficult to gauge whether this is a reflection of companies values from ownership or employees. Clearly the employees did not hold the company's values like the ownership did and that can be detrimental to a business's success. We recently contacted Atlantis to give them another opportunity to make things right. Raul, the owner was on top of things and paid attention to the details his former employees lacked. We were in communication every step of the way and could not be more pleased in the results. After this very positive experience, there is regret in the previous review. There is no way to alter the past but we hope by sharing this positive experience that it will affect the future. Upon putting the finishing touches, Raul let me know, he has his hands on every project to ensure top quality workmanship. If he's on each job, he will be doing quality control to ensure all roofs are quality. read more

Raul the owner is the sweetest person you will ever meet! He exceeded all of our expectations. As a first time homeowner (under a year), we woke up to a leak coming from our roof in one of our bedrooms. I called Atlantis Roofing bright and early, and Raul picked up immediately and was able to come take a look at our roof within the hour. I really appreciated Raul asking if we either wanted to come up to the roof with him, or to have him record by video what he is looking at and what he would be basing his quote off of. We opted for the video, and as he came down he really walked us through what we were watching and what was needed to fix the leak. He was very honest in telling us that we actually had a great roof, and whoever installed it did a wonderful job, but the only downfall was that the previous owners did not keep up with maintenance. (Apparently as home owners, we should get on our roof every 1-3 years to inspect for broken tiles, shifting of tiles, debris, etc. It will prolong the life of your roof.) Based off the lack of maintenance, it didn't allow for our valleys to work correctly. (I may be completely wording this incorrectly.) Long story short, he was honest and frank with us about what was needed. He was very kind and we completely trusted Raul with our home. Once he was completed with the job, he made sure to text us all the images of the completed work. Thank you Raul! WE HIGHLY RECOMMEND HIM TO ANYONE WHO NEEDS THEIR ROOF REPAIRED!!! read more

Now here is a first class company. Raul the owner came out and gave me an estimate on friday, monday morning he was here at 7:30 getting to work. First class work with pics, I would recommend him to anyone that needs a repair. Wish I was building a house, and wish he was still roofing! I know I would get a way better than a regular job. You won't be disappointed. read more

Before I start talking about bad, let's talk about good. The guys who came out to do the estimate were very nice. Ok. I'm done with good. We needed our bedroom roof fixed, and because our house is old and the bedroom was an addition done incorrectly, they said we probably need to have the whole section replaced. Yes, we did say we didn't have money at the moment, but did tell them we probably will get serious once we get the tax refund. Well, we asked for 3 different estimates. One, to temporarily fix the bedroom roof, two, more permanent fix on the bedroom roof, and three, to have the roof on the whole house redone. They said no problem. We'll get you the estimate. Well, the estimate was done in early December. We never got the quote. A few weeks after they came out, I accidentally butt-dialed one of the estimate guy (from "recent" call log). I told him that we hadn't received the estimate, and his response was "oh, it's the office. Once we give them the situation and estimate, it's all up to the (main) office. You can call the main office and ask for it." Wait, aren't they the one want business from us? They talk about how "great customer service" is very important to them, but we, the customer has to call the "office" in order to request the quote we already requested? I understood the reason why the "estimate guy" told me to call the office, but at same time, as much as he said how important the good customer is, and how getting good review on yelp type website was, I guess it wasn't important enough for him to call. We never heard from them again, and the roof is still covered with tarp. Not sure who we are gonna go with at this point, but we know it's definitely NOT with Atlantis Roofing, Inc. I just read Mark D.'s comment about Atlantis not doing comp shingle roof... well, ours is comp shingle, and we told them that's what we have, and they saw it was comp shingle, and they NEVER mentioned about them not working on comp shingle. Maybe that's why we never heard back from them. But either way, their grade is F- to me. read more

I'm surprised this company has as high an overall rating as it does. The only review that wasn't 5 star states that this company doesn't replace roofs, only repairs them. Ok, no biggie because I was calling them regarding a repair. Perfect. 5 star company for roof repairs, exactly what I want. Uh - oh! There's a huge stipulation that isn't disclosed on their website nor on this yelp page. They ONLY work on tile roofs. UH, what? Composition shingle has to be the most common in the area, so I feel that this large restriction should be clearly noted on their web page and on their yelp page. Then you ask if they know of any other companies that they're familiar with that DO work/repair composition shingle roof types, and they refuse to mention one? Sad. I've overseen and managed the repair and rehab of close to 400 homes over the past 6 years in and around Sacramento County, and thankfully the companies that respond in this manner are few and far between, and the ones that do definitely do not deserve a 5 star rating. read more

I received a call today telling me that they no longer build roofs. They only do roof repair now. I made the appointment a week ago for someone to come and give me an estimate on a new roof. I can not believe that a company that re-roofed houses last week do not roof houses this week. Terrible experience. Hopefully they want your money if all you want is roof repair. read more

During the last storm, we noticed the floor in our laundry room was wet. We look up that the ceiling was also wet. The service we received from the Atlantis was great. Come to the find out the gentleman who came over for the consult was the owner. He was extremely professional, dressed nicely, and wore shoe booties when he stepped into our home. He recorded the roof inspection using an ipad. I watched a continuous 7 min video of his findings. I had a cracked tile and it was obvious. He guessed that it might have been cracked for about 2 years given the damage to the wood. He also showed me some other concerns with loose tiles and the sealing of the bathroom vents. They came out the very next day to do the repairs. they told us it would take 5 hours but they were done in 3. They took progress photos along the way. They also showed me damaged wood before they put in the truck to haul it away. I was easily able to chip away some wood. I have referred them to my neighbors and I noticed the Atlantis truck across the street just the other day. I plan to have my roof checked every 2-3 years and I will definitely used Atlantis again. read more

I can no longer recommend a company that doesn't stand by the word of the people it employees. We bought a house with what we were told was a minor roof leak in the garage. We had a contractor recommended by our Realtor come out to attempt to fix it on 4 separate occasions. His crew actually made the leak worse and made it spread over another area. We finally decided to call a roofing company and went with Atlantis when we saw their excellent BBB rating and all of the positive reviews. Raul quickly came out and gave us a free roof inspection and a quote. All I can say is you get what you pay for. If you go with cheapy guys on Craigslist, or the lowest bid possible, you get crappy work. If you want your issue fixed right the first time - call Atlantis. The price was competitive, the professionalism was excellent, the warranty is unbeatable. I wish all businesses worked the way his does. Raul and crew were very friendly and explained what was wrong and how he would fix it. It turns out that our problem wasn't so minor and knock on wood, it's rained a few times and it hasn't leaked. He even came out again to fix a tile on the other side of the roof that had slipped for free. Your roof is one of the most important parts of your home and I would not hesitate to recommend Atlantis or Raul for any repairs it might need. read more

If I could give Atlantis 6 stars, I would. Woke up one morning after a night of heavy rain and discovered wet dry wall on the ceiling of a room. Not a good feeling. I checked online reviews and saw Atlantis Roofing was well-rated. Gave them a call, and later that day Joe came out for an inspection and quote. Joe is an impeccable professional - polite and patient. He explained everything in detail and did not try to up-sell me. A few days passed before they were able to do the work (because of continued rain). During that time I discovered another leak in a different room. I let Joe know so that they could fix that area too. The work took less than half a day and there was not a single piece of debris left behind by the crew. I was expecting to pay more for the newly discovered leak, but their pricing policy is such that you only pay what they quoted you. Wow! That is service at its finest, folks. Never imagined myself giving a glowing review to a roofing company, but these guys are the real deal. I only wish they offered other home services such as flooring, plumbing, etc. Great company to do business with. read more

another roof leak another job well done for atlantis roofing. this time on opposite side of garage and raul came promptly after contacting his business, the crew of 3 workers including the owner came early as there was a chance of more rain, so work started and was finished in less then 5 hours, it was efficient, prompt and safe. there is always a relief when you see the owner take part in the job, as it is done as if it were his own house. there are more valleys to clear and upgrade, but for now i am safe there are no more leaks for awhile, keep my fingers cross. thank you atlantis roofing. read more

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This is a good company, Raul was professional, very respectful of my home. He was very honest about the condition of my roof. He helped me to make the best possible decision to get my roofing needs met, and explained how i could avoid costly errors with the repairs. If i ever need repairs again, i will be calling them back. Additionally, even though i was late getting home for my appointment, Raul rearranged his schedule to make sure he could help me the same day. read more

During the last rain storm, noticed some minor roof leaks and called Atlantis Roofing. They were very prompt and Joe Peterson came out and did an overall inspection. The nice thing is that they take pictures off all the issues they find. He was very patient and explained all the issues and what needs to get fixed. The work was done promptly and on schedule to the appointment. He went up on the roof and since its not the rain season, did a water test and took pictures of the completed job. The professionalism of Joe stands out as well. I used Yelp advice to seek out Atlantis and I am very happy I did that. Of course the true roof test will be in winter, but Joe has assured me that if there is any issue, they will promptly get it fixed. I also got some comp estimates and overall the price offered is very competitive. read more

I always have bad luck with contractors, but not this time. I needed a small repair done on my roof, so after seeing some positive reviews for Atlantis, I gave them a call. It was a pleasant experience from word one. Raul answered the phone himself, and after asking me some questions in order to ascertain what I needed, he said he could come out the very next day. He arrived right on time, if not a few minutes early. After taking stock of the situation, he went to work and had me fixed up in less than 30 minutes. The whole experience could not have been better. I wish all contractors were this honest, fair, and good at what they do. If/when I need further roof repairs, Atlantis Roofing is the only place I will call! If you call them, keep in mind that as of right now, they only repair TILE roofs. read more

I've been part of the contracting industry and must rave a bit about the excellent, professional and courteous standards maintained by Atlantis Roofing. Their integrity combined with a competitive price make them the best roofer I know of and one of the finer contractors in general. They just finished my complete roof replacement and I couldn't have asked for a better job. read more

We were cutting a few branches that had grown too close to the roof over the garage when we noticed that there was dry rot in the boards between the roof tiles and the eave. We have a composite shake roof which is a bit unusual and the problem area was quite close to our neighbors who just had a baby so we didn't want to bother them. In other words, we needed someone who was good, could work well with unusual roofs and do a good job. Atlantis was highly recommended so we decided to give them a shot and they sent Martin Ramirez. I can only say that if the other Atlantis employees have half the courtesy, friendliness and professionalism Martin exhibited, they deserve at least 6 stars. He was on time (seriously!), quickly assessed the problem, checked out our house roof as well as the rest of the garage roof and gave us a quote from which he never deviated. There were NO cost overruns and yes, he did end up doing more work than was specified. He repaired the dry rot, repaired six broken tiles on the garage roof (and didn't charge us an extra penny as we had spare tiles from the couple that lived here earlier), and taught us how to take care of our roof. And all the time, he was really friendly and personable. It was almost as if a really skilled and knowledgeable neighbor had dropped by to help us out. So I highly recommend Atlantis Roofing thanks to him. read more

It has been years since I have dealt with a business that was as outstanding as Atlantis Roofing. I had a roof leak that appeared in a ten year old roof. I called other companies and they couldn't bother to go into the attic to find the source of the leak. They just wanted $750 to re-roof a section above where the leak was coming into my living room. Atlantis's employee went into the attic and spent a lot of time up there trying to find the leak. Long story short, I got a gutter rehung with new flashing. When that didn't take care of the problem Atlantis came out almost immediately and redid a second portion of my roof for free. They felt terrible that they hadn't solved the problem the first time. Other companies weren't even in the right area! But Atlantis narrowed the leak down to two possibilities. They fixed the first one, and when that didn't solve the problem they fixed the second one for free. These are really trustworthy, hard working, decent people. I will not use anyone else. read more

I contacted Atlantis Roofing for a small job in El Dorado Hills. A ceramic tile slid out of place and another one was missing. I checked around and Atlantis had the most reasonable price. Some of the big roofing companies that I called wanted me to commit to paying for a two man crew and travel time for even small jobs. Atlantis was able to come out the very next day to complete the work. They were very professional and friendly & even giving inspected the roof for free. We would not hestitate to call Atlantis for our future roofing needs. read more

Very impressed. They responded quickly to our request. Martin came out to our house, showed me the problems, and gave a very reasonable price quote. He took the time to answer my questions and help me understand what the problems were. The service was great. read more

Installed a solar attic fan for me. Very pleased with the professionalism and quality of work. They always returned me calls and arrived on schedule any time I had an appointment. This may sound like an obvious thing for a business to do, but it wasn't something I found with other roofers. I contacted over a dozen roofers and half of them didn't even respond. Another quarter stopped responding after giving me an initial quote. One didn't show up to two scheduled appointments and another roofer told me my fan wouldn't work on my roof and tried to sell me another one before he even saw my house or fan. Atlantis did an excellent job installing my fan. They installed it exactly where I wanted it (this required going into the attic to double check the requested location), cleaned up all their debris, and even painted the fan to match my tiles. Very pleased with the quality of their service. read more

Had my roof fixed by these guys. my roof was leaking they did a good job but they are very expensive and I was very broke but they did an excellent job. read more

Raul is a true professional, honest and fair pricing. The quality of work he and his staff performed was done the way the original contacted should have completed years prior. He made it out to repair my tile roof before the big storms start and due to rain he came back a second and third day to finished some smaller tasks in between storms for no additional charges. His quick response to my call saved me lots of water damage this winter. read more

Contacted them for a tile roof repair in Rancho Murieta. Very prompt and professional estimator looked over the roof and showed pictures of where repairs were needed. The problem is that their price was nearly twice that of Nor Cal Roofing. Conclusion: excellent at sales, but another price-gouger. Lesson: No matter how good the sales pitch, always get 3 estimates. read more

I never written a review before but the service from this company was so outstanding. I felt compelled to let others know about them. We have dealt with many roofing companies over the years and none of them have come close to the quality, service, innovation and attention to detail that I experienced with this roof repair company. One of the unique innovations is that they use an iPad to inspect the roof and record areas that need attention. Afterwards they take photos of the repair showing you how, and where the repairs were completed. As I never go on the roof, this was the first time I felt like I had a clear picture of the work that was needed and performed. Everyone on their staff was courteous, prompt and easy to work with. I would recommend them to anyone. read more

Raul was very professional when quoting repairs needed on my roof. He was quick to respond and had a crew on-site the following day whom completed the needed repairs in a timely manner. It was a very positive experience and his crew went up and above in ensuring that I was satisfied before they left my home. read more

We needed someone to come fix our sliding tiles and a leak in the roof. They were able to come out within 2 hours of calling and gave me a comprehensive quote. I appreciated their directness and no surprises attitude. After they completed the job, they guaranteed the work. read more

Just purchased and moved into an 'as is' foreclosure in Elk Grove. A few visibly misplaced or missing tiles led me to get estimates for having the roof inspected and repaired as necessary. The best estimate was from Atlantis Roofing, and I'm very glad we hired them to do the work. From the initial inspection through to the final report, the owner was very clear about what work needed to be done, how it would be completed, and the 3-year guarantee on their work. Every step was clearly explained, along with photo documentation of the entire job. Workmen were also very neat, thoughtful, and conscientious, and finished the job in 1 day. I highly recommend Atlantis Roofing to anyone. read more

They were very prompt and helpful in replacing my damaged gutters, after my husband hit them with a panel truck. Not only did they match the current gutters, they strapped down the downspouts and cocked them too! Great service. read more