I took my daughter in and she received excellent care. The med tech was kind and skilled. She received an IV and usually has trouble but not this time. The PA who treated us communicated well and gave great follow up read more

Staff is rude and don't know how to check blood pressure right and don't know how to use the xray machine. They used to be ok but so far 3 bad experiences so will not go there again. read more

Was 2 hour waste of my time for $75 co-pay. Diagnosis ruled out some things but did not identify core issue. Items prescribed were basic Band-aid like a school nurse. Take 2 aspirin and come back in 3 days if you get worse? read more

I've had poor experiences with hospitals in the past, but this place was good, I would recommend it to others.

Went in today for a severe chest cold. Each person I had dealings with were very professional and very pleasant. Even a few days before Christmas, they were kind and compassionate and didn't rush. I received better attention from them than I do my PCF. 5 stars plus! read more

I've lived here for 8 years now full time and when I have anything needing medical attention I go here. It's usually quick and they take care of me! I have seen them for infections and sickness and right now for a bee sting gone wrong. I recommend them 100%!! They are fair priced and listen and medicate. I recently recommended a visiting tourist from Sweden whose sick daughter couldn't have any fun or join activities. I sent them to Atlantis and she texted me so many thanks due to her daughter having a throat infection and getting right meds so she could join in and fly back home without pain!! read more

Best ever experience at an Urgent Care. I went in with severe lower back pain, could hardly walk or sit. The staff was helpful and compassionate.Lucas Marlatt ARNP was very helpful and open about my problem and helped relieve the pain immensely. We send a big Thank you to the Atlantis Urgent Care in Melbourne Florida. You saved our vacation! read more

Sent me home with a broken back!! These are not medical professionals. Scary! Went in for extreme back pain, they took 2 views (thoracic x rays ) and told me nothing was wrong... I went to the emergency room days later because I couldn't walk and had to excruciating nerve pain. They repeated x rays and found immediately that I have a broken spine!!! Did the doctor at urgent care even look at my x rays???? What did I pay for? I will never go back here. The receptionists are all very rude as well and have no compassion. When I asked to speak to a manager I was told they do not have one... I spoke to Stephanie their "medical scribe" asking questions about my medications and asking if I could leave a request for refill... she immediately tells me no because my medications are controlled substances... two of my medications are methocarbamol (robaxin) and naproxen 500mg (aleve) ... these are NOT controlled substances. Your facility could not even correctly tell me what medications they distributed to me. Still with no doctor call back, I finally called a day later to ask for my records. The receptionist Courtney was very rude and I expressed to her how I was disappointed at the fact that no one had returned my call. She told me "sorry we are too busy with covid" .... the last time I visited your facility when I asked for a covid test, you informed me you did not have any testing at this time. Now you are too busy for an existing patient because of covid? She also informed me that if I wanted to talk to the doctor I had to come back and pay another $120 for another exam! Even though I was JUST seen 5 days prior and I was following up with them as they had asked me to do. read more

Atlantis Urgent Care - Report from the emergency room stating my spine is in fact fractured. - Urgent Care Near Me - Indian Harbour Beach, Florida

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I have been to this location 3-4 times and every time my experience has been excellent***** My wife and our 4 year old little girl have also been to this location and same consistently excellent customer service in a timely manner and very knowledgable staff! Thank You Atlantis Staff! Highly recommended, just dont get too busy so the wait gets longer read more

Arrived 30 minutes before closing on a Saturday afternoon. Greeted with acceptance and care. Both receptionists responded quickly and moved us along. We saw a number of people, caring demeanor and knowledgeable . Was provided with detailed information, antibiotic prescriptions and tested for COVID. Instructed to come back if the illness continued in the next few days. Lucas ((PA), Grant , Jessica and Ariana where fabulous! read more

I have been going here for years for myself and my children. They are fast efficient and caring.

We are from Tennessee and spend the winters in Satellite Beach, FL. We have been so impressed with the care that we have received from Atlantis Urgent Care. We have called ahead and have been able to see a Dr. Very quickly. We were delighted when we received follow up calls from the office. A extremely caring staff. read more

Atlantis Urgent Care - Urgent Care Near Me - Indian Harbour Beach, Florida

Waited 2 hours after being told it would be a 15 minute wait, just for them to lose my test samples, have me get more sick and then they asked me to come back. I came back because they promised no wait since it was their mistake... they told me it was a 30 minute wait. Both of the things they tested for were irrelevant and I just needed antibiotics to treat my tonsillitis but was given nothing. Told him I couldn't breath when I was sleeping.. nothing. Now I have a Peritonsillar Abscess which is "easily prevented because doctors use antibiotics to treat tonsillitis"... not my doctor I guess. read more

It's tough when your sick. But looks like this place has it together. Support staff fabulous. Yes, they're busy, but do the best they can. Great job. read more

This Urgent Care Facility used to be great. I recommended to everyone. Things have changed and The last visit will be my "last" visit to this place. The staff must really hate their jobs... it shows. Very unfriendly. The doctor was a bit more courteous and helpful. The exam room had paint missing on the wall and overall just felt unsanitary. read more

Went in for a painful cyst. I was able to get in same day I called. Helpful knowledgeable staff, friendly & skilled NPs. Follow up was a little less pleasant. Bored (or exasperated) nurse who seemed only interested in chiding my choice of wound dressing (it was a band-aid) and didn't mind inflicting pain as he jerked hair from out of the healing scab. Conflicting recommendations from the initial NP and the folllow up NP. Overall good experience, will go again. read more

I have gone to Atlantis Urgent Care on two occasions. Both times they exceeded my expectations. All staff was professional and wait times were short. read more

I hope I never have to go back to Atlantis urgent care. But not because they are a poor operation. As a matter of fact they are super. But I do not want to have a need for urgent care because I love to be healthy and energetic! It does happen though, and I did have a need to visit Atlantis urgent care for a minor issue. Wow. They are outstanding. The check in process is convenient, and the attendants that cared for me were outstanding (Kenneth, and another gentleman nurse practitioner.) This facility is clean spacious and professional. I highly recommend this facility for those who need urgent care. If you do need urgent care, I hope that your situation gets resolved successfully like mine did. read more

This hospital is a complete joke. I came in with intense back and pelvic pain, so much so that I could barely walk and breathing was strained. I was already a registered patient and all my bills were paid in full and on time. I don't drive and thus ride a bicycle. Being in the pain I was in I strained myself further to ride the short distance from A1A Burger King to Atlantis urgent care only to be refused a medical examination for according to there records that I have a payment past due. The front staff checked their records and saw that there was no past due payment but that they had to abide by an apparent note on the account. I have military background but due to my age as no longer covered by tricare, thus I've paid all my bills out of pocket. I was unable to take the bicycle any further due to my pain after being told to go to the urgent care on Eau Gallie, I had no choice but to ask another patient in the lobby if they would give me a lift to the nearest urgent care but that I had to leave my only means of transportation behind. Blessing to the gentleman who left before he could be seen to take care to drive me a doctor who cares to help there patients. Definitely a recommendation to find a different doctor then the ones employed at Atlantis urgent care, because when it's urgent they don't care. read more

I have been to this clinic many times and have always been well taken care of but this last time was especially significant. Dr. Bjorn Dimberg identified that I had Covid early on and sent me to get Regeneron immediately and it made such a difference in the severity of the illness. I so appreciate his suggestion and early diagnosis (it was so early in my being exposed that the health department test was negative!). I had symptoms though and I had been exposed (I also had had the vaccine!). I have always been pleased with the care I have been given but this last time I felt especially well cared for! read more

Attentive, courteous, kind and clean. This is a great urgent care facility with an excellent staff. I have visited this location on more than one occasion when I was greatly in need of medical care, and they have exceeded my expectations each time. I appreciate their precautionary protocol of waiting in your car rather than a congested waiting room, the on-site x-ray capabilities, and medical professionals who seem to sincerely care about their patient's' wellbeing. Happy to have a facility like this nearby. read more

The arrogance of the doctor that saw us, almost killed my 11yr old son. I took my son in for a physical and told the doctor about his random headaches and vomiting on October 17th. He said it was probably just the move to the area and starting a new school and that there is no physical reason for a healthy 11yr old boy to have those symptoms. Six weeks later the headache happened in school and luckily the school nurse took his vitals and called me to say that there was something wrong and we should see a different doctor. I took her advice and sought a 2nd opinion. The new doctor ordered a CT scan and found a BRAIN TUMOR the size of a baseball!!!! My son is now awaiting brain surgery and we are praying he makes it. This place almost killed my son by not listening to my concerns. He still might not make it, but I can't give up hope yet. I tried calling to talk with the doctor and I was told everyone is too busy and my son isn't worth a 5min conversation. I want them to take notice and listen and know the signs so that no other child goes through this again. read more

I'm giving two stars because I was seen last night and I'm still unable to get my prescription antibiotic. The pharmacy was closed last night even though I was told it was open. Then I called the pharmacy this morning and was told the Drs. Medical license on file was expired. They reached out at 9:30, still nothing at 12pm so I called Atlantis. Jessica the front receptionist answered, said it was sent over. I formed her it wasn't received. Clearly they don't maintain updated information with their pharmacies. Jessica was also very unpleasant, a bit of attitude, no apologies. I had to actually ask her to do her job and call them to get it resolved. read more

This is what all urgent care clinics should model. Good customer service, efficient, and compassionate. I had a trephination to relieve Subungual Hematoma pain. I was in and out in 30min, no more pain just like that. Nice work Atlantis team, keep up the great work. read more

This is my family's #1 go-to place for everything! You can pre-register online which really helps, front desk is super friendly and the back staff are all SO knowledgeable. They've X-ray'ed my kids for injuries, did labs on me a few times and treated my husband last year for pneumonia, saved his life. Highly recommend this Urgent Care, Dr. Dimberg is a fantastic MD! Couldn't say enough positive things about the medical staff here, 5 stars!! read more

This was a fantastic urgent care experience. The waiting room is very comfortable and stocked with free snacks and beverages. My son injured his wrist at basketball practice and our pediatrician's office sent us here for an x-ray. So much nicer and cheaper than going to an emergency room. They have all kinds of capabilities here, even MRI. The doctors and staff were very friendly and helpful. My son's wrist was fractured and they showed us the x-rays and bandaged him up with a splint. They gave us a CD with the x-rays when we left and recommended a follow up with an orthopedist to get a cast, which we did the next day. Next time we need to go to urgent care, we will definitely come here. read more

Atlantis Urgent Care - Thanks, Atlantis Urgent Care! - Urgent Care Near Me - Indian Harbour Beach, Florida

I have an eye infection and of course it was a Saturday and the ophthalmologist offices are closed ... I was concerned about it spreading and after talking to a neighbor who uses Atlantis on a regular basis decided to have them look at it. I was impressed with the cleanliness of the place and how nice everyone was. I was even more impressed with how thorough Cliff (the PA) was with the examination - I was expecting to hear "we don't handle this kind of thing - go see an eye doctor Monday" but he was very knowledgeable about eye infections and found it was an internal stye, and got me a prescription for antibiotic eye cream to address it. Everyone was very professional and courteous. I ready some reviews about excessive waits and such or impatient staff. I have to say that you have to understand that good care takes time and I'd rather wait a bit longer and be well cared for than have the staff rush through just to get to people in a shorter time-frame. If you go in anywhere - be patient with the people helping you, and be nice - joke a little even if you can - they're in a medical office, no one goes in because they feel good so they have to deal with grumpy cranky testy or just down people all day. Cut them a little slack. Did I wait longer than I thought I was going to - sure - but it was ok because i feel I got great care.I'll take that tradeoff any day. read more

I came to urgent care with a terrible flu. I needed somewhere to go where I wouldn't have to play a fortune to be seen! I came to Atlantis and my experience was 10/10 amazing! The front desk staff was so nice, the waiting room was clean and there were complimentary snacks and drinks. Even though the waiting room was full it did not take long at all to be seen. Kenny was a terrific nurse, he was so kind to me and did everything he could to help and PA Kim was also extremely generous and helpful. I will definitely come here any time I need to be seen. read more

My family and I have been coming here for about three years now. We have always been treated with the utmost respect and level of professionalism as we have experienced nowhere else. We are grateful. I was in yesterday with my sick boy only to return today with my wife, both of us sick as well. They took us in on a whim and we completed our full visit in twenty minutes. Please note the examination was thorough. The sitting in a waiting room was but a mere few minutes. Thanks to the great team in Atlantis!! Costa, Shannon, Peter & Kyleigh read more

The staff here are not honest. They will tell you one thing at one time and another later. I called to ask if they would do an urgent appointment 6 days after my child was sent home from school with zero symptoms of COVID because he complained of a sore throat to get out of the "boring video" he was watching before Thanksgiving break. (Typical kid stuff) They relayed they could not guarantee he could be cleared but that I could bring him in for an evaluation. They explained the COVID test they have is not accepted by the school. I don't want a Covid test, just an eval clearing him to go back to school since he has had zero symptoms. I drove to the location to let them know I was there per their protocol and then was told I did not understand their information and my child could not be seen. They stated they told me that in the previous phone call. When I questioned why I would leave my home to come to an appointment the staff member basically called me a liar. I told her that she was not being intellectually honest and she hung up on me. Their customer service is subpar and they do not relay accurate information. In the past they have been a run of the mill urgent care which we have frequented. Come in get your eval and leave. But today, due to their incompetence, they've lost my business completely. Honesty and respect are important as providers and their lack of both is distasteful. I will gladly drive OTB to find better customer service. No wonder the sign on their front desk says "we will not tolerate disrespectful customers"..... seems the common denominator is them! read more

I never make an appointment at Atlantis, however today I decided I should make one thinking it would be a smoother process. So far it's 40 minutes past my appointment time and I still haven't been seen. When I went to ask the nurses station if I was forgotten about, three medical technicians were just standing around and stated the doctor was just helping someone up on the table. Not sure how that takes 40 minutes or longer. read more

Everyone was very friendly and helpful. Went in while staying at our condo. The condo manager recommended them. My nurse Amanda was excellent and the PA was very thorough. They gave me quick relief from my aching back. What was completely shocking was that not all employees were wearing masks. That should be required in any health facility during COVID. There is a real problem with management for not requiring everyone to mask up. Luckily everyone who took care of me did. read more

It's easy to pre register online. You can call for the est wait time and they will call you when you should come in so you can wait at home. They have little snacks and drinks which is nice. My baby had a fever and after the visit was asked to go to the ER due to being a newborn to get a work up. The clinic called the ER to give them a heads up and took the time to explain what to expect so I wasn't surprised. They even called the next day to check on her. Great service, perfect location for beachside, no wait time (depending on time of course) and a great team all around. read more

I've gone to Atlantis urgent care several times over the years, for myself and family, for both injuries and illnesses and the courteous knowledgeable medical staff has always provided the best care with great bedside manner and a friendly personal professional manner. I recommend Atlantis to all my friends and acquaintances. read more

It is a clean, nice waiting area. The front staff wasn't the nicest or welcoming, could take cues from the back staff, but it was a Sunday. The doctor was nice and seemed intelligent. One word to describe it - EXPENSIVE. We have insurance and still had to pay quite a bit. As it turned out, we needed to be seen the next day, and if we did, it would have been the same price for a follow-up. Went to a different facility inland, and was seen for a 1/3 of the price. Would I return? Possibly, if an emergency and couldn't make it inland, I did trust the Doctor's knowledge, but probably not. read more

Loved this Urgent Care!! Drove from Merritt Island because they took my son's insurance. Was needing urgent care for my 3 year old on a Sunday morning for an ear infection and wow, was I impressed! Very clean, they offered drinks and snacks in the waiting room, very quick to be seen and very efficient with diagnosis! Probably was there an hour total from start to finish which is awesome in my opinion. Staff was fabulous as well. Thanks Atlantis! You are now my go to for Urgent Care need in Brevard County!! read more

Took my 3 year old grandson, who was visiting from out of town, in on a Saturday morning for an allergic reaction/covered in hives. Prior to the visit, my daughter was given a backwards email to send them his insurance info. The girls at the front desk spoke to the entire waiting room when advising me that they didn't receive his info. When they realized their error, they laughed in my face and asked me to send it again. Then one of them advised me and the waiting room that his insurance wasn't valid without talking to the insurance company. I cut them off and paid the $119. Their incompetence also cost us a 40 min wait behind adults who checked in after us. My daughter followed up with them on Monday morning to complain to the "Office Manager" and requested that they honor their contractual agreement with the insurance company and take the responsibility to file a claim. They advised her that they immediately reversed the charge on my bank card without asking for the card info. 10 days later, I called to inquire about my missing refund and was advised that it could take 2 weeks. I called back today, 3 weeks later, and received the same flippant, uncaring, unprofessional and completely discourteous attitude from the front desk. When I advised them that I would be disputing the charge with my bank and a complaint would be filed by my daughter with the insurance company, I was laughed at and HUNG UP on before rendering my name and telephone number. When I called back, of course they couldn't tell me who Erica would be calling back with no name and phone number. My grandson now has an epi pen. I would NOT recommend taking a small child to this facility where they are subjected to long waits, HIPPA violations and outright rudeness from immature individuals who appear to have NO understanding of the concept of "urgent care". read more

Great place to come if you need medical help in this area. Staff were very helpful and caring. Made 3 follow up ohone calls to check all was well. Highly recommend this place read more

I did the preregistration online and then called for a time to walk in. I went at 11:00 and was out of there with medications called into my pharmacy by 11:45. The Staff and Dr were amazing! I will continue to go here if my Dr has no available appointments. read more

Very disappointed with receptionist. First time here and the receptionist skipped over my name on the sign in sheet so I had to wait 55 minutes instead of probably 10-15. I was also pre-registered via their website as suggested; so how I got skipped over twice I have no clue. Not impressed with that at all. I received a lame "sorry" from the one who didn't make the mistake. Paramedic and Dr. Dimberg were pleasant and quick. Gave me my treatment and I was on my way within 15min. of being called back. read more