I have been there 3 times Front desk is friendly and…read moreefficient. Nurses and nurse PM treated me well and were very attentive. I checked in with my primary doctor and he concurred with with the diagnosis and treatment. I am very pleased with the treatment and results. A nice touch is that they call a few days latter to check up on you and to make sure all is ok.

I made an appointment yesterday because I developed sudden, severe pain and swelling in my finger…read more While it may sound like a minor complaint, by Sunday morning the pain had become excruciating. I could no longer fully straighten or bend my finger, couldn't make a fist, and the swelling had extended from the base of my finger into my palm. The pain was so severe that I couldn't comfortably hold my cellphone or even pick up my son. When scheduling my appointment, I wrote "possible trigger finger, maybe an X-ray" because I was simply trying to describe my symptoms--not diagnose myself. At check-in, I was turned away by the front desk before ever being evaluated by a medical provider. I was told, "They can't do anything for a trigger finger." I explained that I didn't know if it was trigger finger and that I was only listing it as a possibility. I was then asked if I had any trauma to the finger. When I said no, I was told an X-ray wouldn't help either. What concerns me most is that no one actually examined my finger. No provider looked at it, assessed the swelling, or asked additional questions before deciding I couldn't be seen. I went to another urgent care immediately afterward, where I was promptly evaluated and diagnosed with cellulitis. I was started on antibiotics and prescribed ibuprofen, and within a day I experienced noticeable improvement. While it still hurts, I can now move my finger much better. My complaint isn't that the diagnosis was missed it's that I was denied a medical evaluation altogether based solely on what I wrote as a possible diagnosis during scheduling. Patients often describe what they think might be wrong, but that should never replace an actual assessment by a healthcare provider. I hope this office reviews its triage process so that future patients with potentially serious conditions are not turned away without being examined.

It was quick and the doctor was thorough and nice as well as the tech, Janet, who took down my…read moreinformation in the room. I do not like going to the Cleveland Clinic ER in Vero Beach when my doctor has no appointments to see me for even for an acute condition, because it's usually very crowded. Unless you are dying you will see a nurse practitioner which is fine, but they also charge you a facility fee which this Urgent Care does not. At the Cleveland Clinic Hospital in Vero Beach you will wait there up to 4-5 hours to be seen unless you are dying. I like this urgent care and the people that work here. I'm glad it's here in Sebastian.

I went to Cleveland Clinic Urgent care on 3/17/26 I was having Afib, they did two EKG's both…read moreabnormal. They told me to go to the ER in Vero beach, they would send over the records. Due to the fact Vero Beach was 20 miles away, I chose to go to Orlando Medical. I called Cleveland clinic urgent care as I had not seen the results on my chart. The person that answered said the EKG'S were SHREDDED!!! Why? What are they trying to hide, they are incompetent!!!

Avast ye Mariners, steer clear of this place, if you need a DOT Physical(719K) and Drug…read moreScreen(719P)! I thought I would go here, instead of seeing a Doctor, elsewhere--bad move! Now as a Merchant mariner, for over 45 years, I've done this procedure, successfuly, ever since the USCG instituted it. Also, I was an registered EMT and am still a certificated Medical Officer, aboard ships. So I actually perform these type of exams. myself. aboard ships. Thus I was appalled, as I watched them, firstly screw up the DOT papers I gave them, and then proceed to fumble the Chain-of-Custody procedure. Well, sure enough, the Medical Officer called me and advised that there were "irregularitys", in the received samples, meaning the test was rejected. So now I am under suspicion, for their incompetency. If that was not enough, when I submitted the Physical exam papers, again, I was informed by the USCG, that there were "irregularitys" there, too. So now I can't get a USCG Medical Certificate, which is required to sail--I'm out of work, because of their "irregularities". Also, they charged me almost double what I would have payed, had I just gone to Concentra. Well, so much for going back to work!

Made my appt online, filled out medical info online. I was early for the appt. And they took me…read moreright away. Everyone there was professional and kind. The place was immaculately clean and friendly. My prescriptions were faxed to the pharmacy for me. We were on vacation,and I am so pleased we went Rivers Edge Urgent Care.

I went to the MD Now at 1150 US 1 in Vero Beach, FL. I had to wait for about 15 minutes before…read morebeing see. I was fortunate enough to have my wife drive me there. I didn't want to drive die to the injury. During the drive, I virtually checked in. It took about 5 minutes. Doing so, I did not have to fill out any paperwork there. Everything was electronically submitted including insurance cards and virtual signatures of all of the forms. I thought all of the staff were very kind, friendly and competent. They did what had to be done for my injury , and I was on my way. I was shocked to see how many people have a negative view of this practice. This is my third time here, and I have never had any issue and have received excellent care. Some complain about a wait, but that's to be expected if there are people ahead of you and you want quality care. I was seen timely based on the number of people ahead of me every time. Ultimately, I have had several positive interactions here and wouldn't hesitate to go back. Thats my 2¢, , for those that remember that rating system!

Out of town guest with a very sick toddler. Intake nurse smelled like cigarettes, did not even look…read moreat my child and walked out of the room while I was still listing symptoms saying 'doctor will be in'. Very rude and unprofessional. Doctor comes in, also did not listen to my concerns, looked in my child's ears and said 'it's viral, I'm not giving antibiotics'. I had to ask the doctor to look in his mouth and listen to his chest. He didn't even ask me to turn my child around so he could see him from the front. Ultimately I got no answers or even a full physical exam on a very sick two year old. Would not recommend this facility to anyone.

This is a very helpful resource to those looking to better there life no matter your situation or…read morebackground. I am very happy to spread the word. If you have faith or not because sometime we make the wrong choice not to believe in ourself, or not to make a difference because we where told by others we can't, or believe we can't because our past choices we have made. UP is the place to change that, a place of becoming what you where dreaming of what you wanted to be. The resources are out there, this is the place to start believing in yourself! With the work comes the results. It only take one day at a time. If you can dream it, you can achieve it! So don't waste another day. DC

As I've been dealing with extreme anxiety and will not go to the doctors due to DR.O and the…read morebehavior he expresses. As it has finally come out that I am not the only one he has "inappropriately touch" and "harassed" I don't feel alone or scared to come out about the way he acted with me during a visit. I was sent to east side urgent care for a work incident back in 2023. Upon arrival the receptionist was very nice but asking for my credit card was a little weird in which I refused to give since it was a workers comp incident. When placed into a room dr.o came in closed the door pulled a chair up in front in which is grabbed my ankles and placed my feet on his lap pulling himself in closer which was a very uncomfortable situation for me. Dr.o asked what I was in for that day and I explained I hurt myself at work and needed my wrist to be checked so I can return to work. During him checking my wrist he pressed his junk against my leg and was swaying back and forth. I asked him to stop he backed up. And then had his hands on my upper thigh and asked me "do you think I don't know how to do my job?" I told him that I wasn't questioning his ability to do his job but he was making me uncomfortable with his actions and pressing himself up against me. He then gripped my thigh hard and started rubbing the inside of my thighs than said "then shut up and let me do my job" at that moment I pushed him back and walked out the office trembling. I was scared confused and felt disgusted with myself. Any females out there please do not go to this urgent care your sickness and safety is not in this doctors best interest he will force himself on you talk down to you. And has no sympathy for your wellbeing

Dr Olenek is amazing and has been helping me unravel a diagnosis that other doctors have not been…read moreable to figure out. He is super nice and thorough!

Called ahead to make sure they could care for our 4 year old son after explaining our situation. He…read morehad a bad cut on his finger tip and needed X-rays, wound care + stitches. From the beginning, care was very unprofessional. The nurse(?) asked if he needed stitches (as if we would know) and made my husband and I hold the water bowl and our screaming toddler's hand in a bowl to soak while she left the room. The water dripped all out and we couldn't even get his wound efficiently cleaned. When she was explaining the process of stitches to us, she looked at my husband and said "you look strong, you'll have to really use your force and hold him down" and told me because I'm pregnant I wouldn't be able to help at all. The whole process sounded horrifying and was handled very unprofessionally. After having X-rays and being there an hour, the doctor comes in and says "so, do we have a cut?"..... after we've been there for an hour being assessed because of a cut that won't stop bleeding... YES we have a cut? Anyways, they referred us to Nemours hospital in Orlando and ultimately we wasted our time coming here first. They took 3 xray photos, and only provided us with 1 so we had to redo X-rays as the hospital. So thankful we did not let them perform the stitches, it would have been terrible! Do not take your little one here.

My husband had a tick bite on his leg that had festered and wasn't healing. We normally go to…read moreAtlantis urgent care but we weren't able to find a time slot. We got him in at this facility, it was 8pm. They didn't even inspect the bite, instead they just confirmed it was a tick bite and prescribed him antibiotics. Several days later, he had to dig around the wound himself and found the tick head was still embedded in his leg. We will stick with Atlantis, they are much better staffed and take care of their patients.

The people at this place are wonderful and will promptly take care of any health issues you have…read morewith love and care. It is a family urgent care so kids and adults are welcome. I had so much pain when I walked into this urgent care and thought I'd have to wait a long time, but they were so quick and helpful in getting me checked in and through their doors. When I left, I felt 100% better. The nurses, doctors, and staff here are so knowledgeable, compassionate, and helpful, they gave me the confidence that I'll be OK. Which is more than I can say for the other urgent care centers in the area. The clinic is also very clean, hygienic, well equipped and very inviting. They even have a little play area for the kiddos to keep them occupied while waiting. I highly suggest you visit this for any of your family's urgent healthcare needs!

My entire experience with Diary Road Urgent Care was professional, clean, easy and fast…read more The doctor was very an expert in her field; knowledgeable, attentive, and very kind. I highly recommend this place. I had to go here while on vacation but they made my experience very pleasant. Thank you!