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    Medfast Urgent Care - Melbourne

    3.5 (10 reviews)
    Closed 7:30 am - 7:00 pm
    Updated 3 months ago

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    Melbourne Medical Center

    Melbourne Medical Center

    1.0
    (3 reviews)
    0.4 mi

    VERY bizarre. I went into the place because I believe I have a mild ear infection. When I walked in…read morethe lobby was dark and gloomy, like maybe the light bill hasn't been paid. When I walked up to the desk I asked if they take health first insurance. I was told "I think so." After getting copies of my drivers license no one ever asked for my insurance card. Strange... So I offered a copy of my insurance card and it was grudgingly taken. Then the office manager came out and said no, no, no, we don't take health first insurance because they refuse to pay us. They are an HMO and won't pay. You have to pay cash. It is $50. So I paid $50 on my American Express, which would be the same price as the walk in clinic at health first. But the line there was over 2 hours. At this point I was handed a copy of a non-disparagement form. I've never seen one of these nor would I ever sign it. It basically holds me liable for any negative comment I would ever make about the practice even if it were a justified comment. That's ridiculous. It's like a gag order for doing nothing wrong. Immediately my antenna went up. I asked the lady at the desk if they had a lot of people saying bad things about them and she replied I've never seen one. I told her that wasn't my question. And she said I don't know. But the doctor will not see you unless you sign it. At which point I had her refund my credit card and left. I will never go back again. Don't waste your time here.

    If zero stars were an option, this place would deserve them…read more Someone I know had a long, frustrating visit here -- a five-hour wait for what sounded like disorganized, bare-minimum care. That alone would've been enough to leave a poor review. But what's happened since is what's truly alarming. Despite never being a patient myself, I was indirectly contacted through my workplace regarding personal details that could only have come from private records. It's disturbing to think a medical office would reach beyond its walls like that -- whether out of spite or carelessness, it's completely unacceptable. No patient (or anyone connected to one) should ever have to worry that their private information might be weaponized over a review. I don't trust this clinic with a name, let alone health information.

    Photos
    Walk in clinic in Brevard county
    Walk in clinic in Brevard county
    Open holidays and weekend

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    Open holidays and weekend
    Space Coast Urgent Care

    Space Coast Urgent Care

    4.1
    (13 reviews)
    4.6 mi
    Locally owned & operated
    Walk-ins welcome

    Called ahead to make sure they could care for our 4 year old son after explaining our situation. He…read morehad a bad cut on his finger tip and needed X-rays, wound care + stitches. From the beginning, care was very unprofessional. The nurse(?) asked if he needed stitches (as if we would know) and made my husband and I hold the water bowl and our screaming toddler's hand in a bowl to soak while she left the room. The water dripped all out and we couldn't even get his wound efficiently cleaned. When she was explaining the process of stitches to us, she looked at my husband and said "you look strong, you'll have to really use your force and hold him down" and told me because I'm pregnant I wouldn't be able to help at all. The whole process sounded horrifying and was handled very unprofessionally. After having X-rays and being there an hour, the doctor comes in and says "so, do we have a cut?"..... after we've been there for an hour being assessed because of a cut that won't stop bleeding... YES we have a cut? Anyways, they referred us to Nemours hospital in Orlando and ultimately we wasted our time coming here first. They took 3 xray photos, and only provided us with 1 so we had to redo X-rays as the hospital. So thankful we did not let them perform the stitches, it would have been terrible! Do not take your little one here.

    My husband had a tick bite on his leg that had festered and wasn't healing. We normally go to…read moreAtlantis urgent care but we weren't able to find a time slot. We got him in at this facility, it was 8pm. They didn't even inspect the bite, instead they just confirmed it was a tick bite and prescribed him antibiotics. Several days later, he had to dig around the wound himself and found the tick head was still embedded in his leg. We will stick with Atlantis, they are much better staffed and take care of their patients.

    Photos
    Space Coast Urgent Care
    On Eau Gallie across from Green Turtle and next to Starbucks
    On Eau Gallie across from Green Turtle and next to Starbucks
    Space Coast Urgent Care

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    Health First Medical Group

    Health First Medical Group

    2.5
    (31 reviews)
    3.2 mi

    Health First (HF) does not have the same high standards of customer care that I get from Orlando…read moreHealth. There seems to be no accountability for poor/bad performance. Many HF doctors are long in the tooth (old) and not up to date on current procedures. For example one surgeon insisted that I needed a cervical fusion when all I needed was a nerve ablation. Another HF pain doctor took 2 weeks to get a prescription to my pharmacy and then had an employee lie to me. Another time , a nerve block was incorrectly done which put me into a stupor for three weeks. Last example, a HF cardiologist wrote cardiac clearances for two procedures that I needed and the anesthesiologists refused to accept them. I got a copy of the internal HF Customer complaint process and the theme is deflect, deflect, deflect. I spoke with customer care manager Tiffany and she demonstrated how to deflect. They DO NOT want formal complaints to be filed. They don't really care like I have experienced at Orlando Health. Based on HF employee behavior, I suspect that HF uses fear to motivate their employees. Many of the doctors and support staff are incompetent. I have many examples. I try to go to Orlando Health whenever possible, or even better, drive to Orlando. Please be wary of Anything HF and get second opinions outside of HF. On the positive side, the HF MRI facility in Rockledge was excellent and the lab at Gateway is very efficient. Competency and Accountability are the HF weaknesses from my perspective.

    I have been going to this lab for years. I have had nothing but positive experiences from the…read morereceptionist to the Phlebotomist. No complaints from me. If fact I have an appointment on Wednesday.

    Photos
    Children's Play Area near Suite 1E, to right of their Check-in.
    Children's Play Area near Suite 1E, to right of their Check-in.
    Health First Medical Group

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    Medfast Urgent Care - Melbourne - walkinclinics - Updated July 2026

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