Needs to be investigated by Medicare fraud. I went in to get a simple procedure and ended up…read moregetting laser treatment on my eyes. I had no problem with my vision before I went in now everything is blurred. Not good. Taking advantage of seniors. Just saying. Dr Tres gave NO explanation why this needed to be done. Told me it was an emergency. Look at all the senior laser treatments

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.

Dr. Durante was helpful and professional. The staff were very friendly. Love my new glasses.read more

I was looking for a new eye doctor closer to where I live and open on Saturdays. This place was…read morevery clean and had a nice selection of eye glasses. The staff were super friendly and the eye doctor is fantastic. I love that I don't have to deal with the air blast in my eye as they use something newer. I also love that you can manage your appointments online. My glasses and contacts came in quickly as well.

Review of American Best Eyeglass Store in Melbourne, FL…read more If you are looking for a top-notch eyeglass store in Melbourne, FL, I highly recommend American Best. My experience at this location was exceptional from start to finish. The staff was incredibly friendly, knowledgeable, and attentive. One thing that stood out was their commitment to customer service. It was Thanksgiving week and a few of the staff were on vacation. I was there to pick up my new pair of glasses. Lee helped fit my new glasses and took his time with my adjustment, although the store was busy. After being fitted with my new glasses I asked Lee if he could replace the pads on the glasses I had gotten there last year. No problem, after I told him they are not comfortable to wear. Not only did Lee replace the old pads with a new softer pad he also replaced the pads with my new glasses to the softer pad. American Best 4100 N Wickham Rd Suite 120 Melbourne, FL 32935 321-701-6072 American Best is the place to go. I will be returning for future visits and highly encourage others to check them out! Ask for Lee. Joe O.

I called in before I made an appt to make sure they accepted my insurance, they did. She offered to…read moremake it over the phone but I did so online so I could see my options based on my work schedule. Few min wait after check in for the first exam as well as the second exam (after) with the doctor. I tried on a few frames, he explained everything & I paid. The whole process took about an hour. (Not including the time I took to browse frames.) My glasses came back in less than the two weeks stated. I do wish they had more coach frame options. I wanted a 2nd pair to get the 40% off of those. I saw some brown ones online but they didn't have them in the store & I wanted to try them on before I committed. You only get 30 days to order the 2nd pair. The store was organized & clean. They had two or three ppl to consult/ complete your order. Pick up was just as smooth. He had me try them on to make sure they fit properly & didn't need adjusting. Quick & easy. Overall, a good experience.

Staff was very helpful. Dr. Valles is outstanding. She has helped give me relief from chronic dry…read moreeye. The only issue is about a 30 minute wait from checking in to getting seen by initial eye techs. This has happened twice.

This is my regular office for eye care, prescriptions for contacts and glasses and specialty care…read more I recently needed same day care and the staff for scheduling was wonderful and the office associates were so efficient. The doctor was there to examine my eyes so quickly. I was in and out under half an hour. Fortunately everything looked OK and nothing major had to be done. Thank you for being top notch and building my confidence.

I see great! Thanks Dr Marcin for all your attention to detail as always. Love my glasses and James…read morefit them perfectly and helped me choose although there were plenty to pick from. The store looked bright, clean and well organized. I also love the Saturdays hours are available so I didn't have to miss work for the exam and pickup!

when visiting vision maxx recently for an exam and to pick out new frames, I asked sam to adjust my…read morecurrent glasses and he literally broke the top of the frames. his response was sorry.....I had to ask him to fix them, so he crazy glue them and handed them back to me with glue on the lens. he told me to go to the dollar store and pick up some glue. been going to this place for 20 or so years. Good by vision maxx. went to another place and the sold me frames and used my old lenes as the solution. Why didn't vision maxx offer the same solution....so unprofessional and disappointing. they deserve zero stars.

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

I've been getting my glasses here for a few years now and in general, things have gone fine. This…read morelast pair, however, did not. I just didn't see well. I took them back and Brooke, a technician, started investigating. After checking a number of factors, including getting me back in to Dr Girard right then to confirm the prescription. It was determined that the prescription itself had been miss captured. They immediately ordered replacements as a rush order. I had the right ones in two days. No excuses, just corrective action (no pun intended). I think you learn more about a company when things don't go right than when they do. Thank You, Brooke.

Excellent work, friendly staff. Highly recommend Dr Kutrib if you need cataract or other eye…read moresurgery . My cataract surgeries were 100% painless and effective.

So I have been a patient at this practice for many years. And yes I miss the original doctor. But…read morethis new one has provided quality care to me and my family. Are they perfect? Who is? But they have always taken care of my family eve when there were issues. I go once. A year and they do seem to have some turnover in staff or at least I seem to not recognize the techs and receptionist. But all were very respectful of me and my time. I recommend them for eye exams and eyewear.

I was very impressed with the staff at Spectrum Vision,including Chris especially, Jeanette,…read moreTeresa, and Becca. Chris did everything from selecting frames for me to fitting them on a day that he had had a tragedy in his life. He gave me the best of care and concern and is certainly an asset to the business. Jean E. Bienemann