This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

I wanted to support a local business, and my initial experience was promising: Ed…read more(technician/owner) was friendly, responsive, and came out quickly, He diagnosed a pilot issue on Dec. 12, charged $150 for the service call, and said he would order the part and return to complete the repair. That was over two months ago. Despite multiple calls and texts, I have received no update on the part and no timeline for when my fireplace will be repaired. In the meantime, I have had no heat in my master bedroom through the entire winter. I understand parts can take time, but the lack of communication is unacceptable. A simple update -- even a text-- would go a long way. At this point, I have paid $150 and have nothing to show for it. I hope the business will make this right, but I cannot recommend it based on this experience.

Amazing Service! They did a great job cleaning it. Very knowledgeable Everything works great!read more

BUYER BEWARE Horrible workmanship too high of pricing- had to frame the project 2'x, workers were…read moreno show constantly,one worker was relative who was a landscaper terrible atitude kicked my patio door. Made sure he never came back. Workmanship horrible, owners tells you can use more of "brown" fieldstone instead workers used more gray. Workers did not listen to customer. Never cleaned up, so I could my kitchen. Bricks crooked, mantel crooked on one of the sides, when pointing to owner "he said floor wasnt even"ordered incorrect insert logs,the grout or should a say cement is crumbling at the bases/hearth. The other side of FP with a new mantel was taken down 2'xs because of excessive gaps. One worker had to be on one side working and couldnt "touch" the other side of FP of a worker who never showed up.Owner is a "smooth" talker- increased pricing didnt change invoice. Then when it was time to light up the FP, it didn't work! One guy couldnt figure out the problem, then owner came out several times and finally took part of FP apart, found that they didnt build it correctly, workerss forgot to install a baffle inside the exhaust. They never pulled permits with city, remove a gas shut off valve, when house was built, said we didnt need it anymore. What! It took over 3 months to complet the project, neighbors even ask why took so long!

Shores came highly recommended to me and they did not disappoint. They were professional and…read moreresponsive every step of the process. On the day they installed my fireplace it was terrible snowy weather and they laid out tarps through the house where they were working, trenched the lines outside and were very clean and organized. The team was talkative and nice too, explaining what they were doing on the install. Their crew even shoveled my entire driveway to bring everything in and out with the old but the cherry on top was that they shoveled my sidewalk. They took their time, did a fantastic job and I am loving my new fireplace insert! Highly recommend Shores Fireplace and BBQ!

Had a great experience with Caselli Hearth & Stone replacing/remodeling our fireplace. From Hope in…read morethe front office immediately getting back to us with any questions we had, Joe and Austin who did the tear out and put in a beautiful linear fireplace and Chris, who did an awesome job installing the stacked stone wall, and all are genuinely nice people. Would give more than 5 stars if we could.

Absolutely love the gas log set and new doors! Everyone at Caselli was very professional and easy…read moreto work with and went the extra mile to ensure we were happy. I would highly recommend them!

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

Gas Tech Services really saved us this last winter…read more Right as the temps dropped, our furnace died and a full replacement just wasn't in the budget yet. I called around and either couldn't get anyone out quickly or the weekend/"emergency" rate was outrageous. A friend recommended Gas Tech Services, so I reached out a bit desperate. Steve Wallace got back to me fast, asked all the right questions, and suggested a natural gas wall heater as a temporary/backup heat source to get us through the season. He came out on a weekend, in the cold, and handled the gas line work and install like it was nothing. You can tell he's a pipe fitter by trade -- super clean run, everything to code, double-checked for leaks, and took the time to explain how to use it safely. What surprised me most was the price. For a last-minute, winter, weekend visit... I was expecting to get hit hard. His rate was more than fair, and honestly better than a couple places I called during normal hours. Benefits of dealing with small business, instead of these massive nationwide chains that seem to be taking over and controlling the rates is how I view it. The heater has been rock solid and kept the house comfortable enough that we weren't scrambling for space heaters or staying somewhere else. That install basically bought us time to replace the main furnace on our schedule instead of in panic mode. Professional, responsive, and actually cares that the job is done right. I'd absolutely use Gas Tech Services again and would recommend Steve to anyone who needs gas line work or a heating solution in a hurry.

Steve was great! He showed up as promised and was clearly knowledgeable in fireplace repair. He…read moreupgraded our fireplace. We are super happy that we called Steve for our repair! Definitely recommend Gas Tech Services!

Just had my chimney rebuilt. It was in dire need of repair. Austin came out and gave me a more than…read morefair price. Matt and his crew worked through all of this 90 plus degree weather. I gotta tell ya, Matt is an artist. He and his crew did a fantastic job. My 50 year old chimney looks better now than when it was first built !! I highly recommend Brick and Beyond. They are my Goto for any of my masonry needs.

From the owner: At Brick and Beyond Masonry, we bring homes to life--brick by brick. Founded by two lifelong…read morefriends with over 35 years of combined masonry experience, our company is built on a legacy of quality craftsmanship and trusted service.

I have nothing but praise for this company. I'm moving this week and my fireplace stopped working,…read morethe buyer for my condo required it to be in working condition so I set about trying to find a place to call. A neighbor recommended this place, I called today and they were able to fit me in today as well. Mike showed up and was able to diagnose the problem, clean the fireplace and fix the problem, and was in and out of my house within an hour. The cost was $400, when I called on the phone they said costs usually started at $200, but this was fine by me because I believe he had to replace a part and do a bit more work to get the fireplace to work. They do take credit cards and there are no fees to use one, also. Based on this experience I would absolutely use Ace Fireplace again if I was having fireplace issues.

Great work at a great price! They will come as many times as…read moreneeded to make it exactly how you want it!

Have used this company twice in last week . They serviced a patio fire pit table - got it up &…read morerunning for the season. Hard to find anyone to repair these ! Remodeling condo - was thinking in replacing a gas fireplace- to electric- Steve - great salesman talked me out of it. Yeaaaaa had his crew come out - clean- check 2 of them. They look brand new ! Not cheap- but get what you pay for

We're adding a room and decided to include a gas fireplace. After looking at a number of companies,…read morewe decided to look at Motown Fire and see what they had to offer. They had the type of fireplace we were looking for and gave us some good information. When we were ready to order, we went ahead with Motown. They were on time and did a superb installation. We highly recommend Motown. Another advantage we like us that they service existing fireplaces as well.

Fantastic, Amazing, Simply The Best!…read more I'd never go with anyone else, this company is top notch start to finish. Professional, Respectful, Fantastic, and best of all should be voted and win Best of The Best in the State of Michigan. 5 stars is not enough, 100 stars!!!

My Heat N Glo gas fireplace was not operating properly. Mike and Pat from Emmett's Energy patiently…read morelistened to what I was explaining, and quickly understood what needed to be done. They are extremely knowledgeable and efficient, I would highly recommend them.