Al is wonderful. He knows what he is doing, he is truthful and honest. He did a wonderful job…read more He figured out and fixed why my chimney had a draft.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

We needed a new garage door because ours finally died. After checking many places we decided on…read moreOverhead door and fireplace in Waterford Michigan. Because of Covid things were backed up, but they very happily offered to fix our door temporarily by giving us springs so we were not without a garage door during our six week wait, they did this immediately after we paid our deposit. When the two guys came they did a fantastic job the door is very well fitting we we are very happy with the quality of the door and the workmanship of the guys that came. I would definitely recommend overhead door and fireplace! Thank you for a GREAT JOB! Donna Haapala

requested service call, said they would be out next day. took them 3 days,…read more technician was there less then a hour, did no repairs and give a quote. Garage door would not function properly when they left, charged hour n half, after the quote was denied they refused to refund the $120, and only refunded $105 of the $360 bill. Owner and secretary both rude and hung up multiple times.

Why I won't go anywhere else. Fireplace insert..... Had a…read moreissue with my transmitter and receiver, what was going on that I could not figure this out. Recently replaced the batteries of both, which calls for a learning of the system. Which I did and still nothing. Calling the store and prepared to have a service call to house I was walked through a issue with the manufacturer and their shitty directions. The gentleman today k ew his product and I am now a warmer and happier person. Problem solved.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

BUYER BEWARE Horrible workmanship too high of pricing- had to frame the project 2'x, workers were…read moreno show constantly,one worker was relative who was a landscaper terrible atitude kicked my patio door. Made sure he never came back. Workmanship horrible, owners tells you can use more of "brown" fieldstone instead workers used more gray. Workers did not listen to customer. Never cleaned up, so I could my kitchen. Bricks crooked, mantel crooked on one of the sides, when pointing to owner "he said floor wasnt even"ordered incorrect insert logs,the grout or should a say cement is crumbling at the bases/hearth. The other side of FP with a new mantel was taken down 2'xs because of excessive gaps. One worker had to be on one side working and couldnt "touch" the other side of FP of a worker who never showed up.Owner is a "smooth" talker- increased pricing didnt change invoice. Then when it was time to light up the FP, it didn't work! One guy couldnt figure out the problem, then owner came out several times and finally took part of FP apart, found that they didnt build it correctly, workerss forgot to install a baffle inside the exhaust. They never pulled permits with city, remove a gas shut off valve, when house was built, said we didnt need it anymore. What! It took over 3 months to complet the project, neighbors even ask why took so long!

Shores came highly recommended to me and they did not disappoint. They were professional and…read moreresponsive every step of the process. On the day they installed my fireplace it was terrible snowy weather and they laid out tarps through the house where they were working, trenched the lines outside and were very clean and organized. The team was talkative and nice too, explaining what they were doing on the install. Their crew even shoveled my entire driveway to bring everything in and out with the old but the cherry on top was that they shoveled my sidewalk. They took their time, did a fantastic job and I am loving my new fireplace insert! Highly recommend Shores Fireplace and BBQ!

Used Emmett's years ago when we bought a Condo in Hills of Pine Knob, and the gas fireplace would…read morenot work. We called Emmett's, they sent out a technician who did a wonderful job, got it going, gave us tips on how to avoid problems, etc. etc. We have never had problems since - over 8 years! Today the Gas Company changed meters in the neighborhood, came into house and relit all the pilot lights but could not get the fireplace to work. I called Emmett's, talked to Chris and over the phone he walked my wife and I through the process of getting the pilot lit and the fireplace working! He was patient, thorough, and very polite. He also scheduled a follow-up visit (if needed) to make sure all was right. Great service, great guy and nice to know there are still good people and places like Emmett's Bill and Joan G.

The service after purchase is non existent. I needed a new ignitor for a Weber gas grill, they…read morewould not provide one iota of assistance. STAY AWAY!

Mike came out and serviced our three fireplaces and did an excellent job! He was very neat,…read moreprofessional and knowledgeable. I am so thankful to have found this company.

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

Asphalt truck ran me (a cyclist) off the road. Could have killed me.read more

From the owner: For more than 20 years, Spartan Paving has completed commercial, industrial, and municipal paving…read moreprojects from installation to routine maintenance and repairs. Our professionals work to make your experience a smooth one every step of the way, from the estimate/bid process to the final completion of the job. We have experienced customer support staff ready to answer any questions and address any concerns you have about the work that we do, so don't hesitate to give us a call for more information.