Great on time ! And very Friendly! Had too make a couple of trips but did not let us down ? Works…read morelike New

In the middle of everything my washer went out. Shall we went back to the appliance barn. Five…read moreyears ago I bought a stove from there and it still works great. We were greeted by a couple who were fabulous, talked to them forever. Kim helped me pick out the a set of front load washer and dryer. She also told me of a program they use for a loan. Great service!

Let me start by saying I wish I would have contacted Great Lakes Appliance first. Our dryer stopped…read moreheating up and therefore was not drying our clothes properly. As this is one of the appliances covered under DTE's Home Protection Plus plan we have I contacted them and they sent out a company called Phil's Services. They came out on August 25th and said some parts needed to be ordered to complete the repair and they should be in in around 3 to 7 days and that someone would call me to schedule an appointment to have them installed. Weeks go by and no one from Phil's had called me so I take it upon myself to call and see what the hold up is. I am told I need to speak with their Parts Department, but no one was available and they'd call me back shortly. The following day someone finally calls me back and says the parts are on their way and should be in within 3 days. I said "Great, let's schedule an appointment now for you to come out and install them." and the guy tells me he can't do that until the parts actually come in. Two more weeks have gone by and no one from Phil's had called me back. Fed up and aggravated beyond belief I contacted DTE and they sincerely apologized for the troubles and said they would send out someone from Great Lakes and they were a much better company to deal with than Phil's. The tech was scheduled between 1:00PM and 2:00PM, but actually showed up early. Kudos to that! My only small complaint is he didn't call to let me know he was on his way. Luckily I work from home so I was here. No big problem. I explained everything that had been going on with Phil's and he seemed genuinely shocked. According to him he said that both the flame sensor and coils that were originally diagnosed as the problem per Phil's are very common parts any HVAC tech should have on hand in their truck and the issue should have been fixed that day. If they don't have them in their truck then their shop most certainly does. The fact I had to wait a month and never got a call back from Phil's was truly unacceptable. He then went on to tell me that it didn't even look like the tech from Phil's even opened up the dryer to see what was wrong and just took an educated guess at the problem. Reason being is that of the two parts that were needing to be replaced per Phil's, only one was actually bad which were the coils. Not more than 15 minutes later he had the part replaced and the dryer working again. Thank God for Great Lakes Appliance. They will most certainly get my business again if a problem ever arises.

We came here specifically for the kids craft and the service was honestly so friendly and…read morewelcoming. Everyone was great with the kids and made it feel like a fun little event, not just a store activity. It's the Home Depot, so the selection is massive and exactly what you'd expect. Even though I didn't buy anything this visit, prices are usually fair and it's nice knowing you can find just about anything in one stop. Really appreciate this location for doing the kids workshops and creating a positive, community-feel experience.

Who doesn't love a Home Depot? They always seem to have what my local Ace Hardware doesn't have. I…read morehave the Pro extra account so I do earn points and get discounts after a certain amount of purchases, but the employees are always very helpful and if they don't have it at my local Home Depot, sometimes I can order it online and have it shipped for free, which is great

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I went to Best Buy to hopefully purchase an exterior storage device for my android phone, photos. I…read morerelied on the support person for the best choice. I showed them my phone and was recommended a device that could hold 1TB. (Samsung Portable SSD T7). It seemed reasonable, held more than I needed, and wasn't too expensive. I was given a relatively simple method for preparing/formatting the device, prior to usage. It did not work. I called Best Buy's and was told that the store should have formatted the device prior to my leaving. Just bring it back in and they will do that. Great. I had a lot going on and expected this to be a simple process. Return to the store: "If this device is compatible with your phone, there will be a charge to format it through our technicians." No one on the support call stated that. "That is because they are a support line that is not directly connected with our store, and they simply do not know how it works. (Sorry, Best Buy - don't your employees know what your rules are??). I decided to go with the flow at this point because I wanted this to work. They escorted me (literally) to the technical desk, took the device to the back, returning to state it would not interface with my phone, and they could not format it. I could take it home and try to format it to my computer. REMEMBER: This was a device their own employee recommended for this purpose. I requested a refund since they failed now, three ways. "Sorry, you are past the return date and we cannot refund your money." They already stated, in-store, that this would work, WITH the phone right in front of them. They said by phone they would format it for FREE. Now, they can neither format it, nor refund the money. I can try to get it to interface with my computer, and if that does not work, I am out the $80, with a device I cannot use. SHAME ON YOU, BEST BUY. You should service your customers, and not act like you own the electronics world. Whether I am tech savvy, or not tech savvy. You have failed me as a customer in service, word, and attitude. SHAME ON YOU, BEST BUY, for not caring about your customers. This is not how a company who wants to remain in business ought to treat its customers.

Went to bestbuy to try to get my kids some pokemon cards but they told us there weren't any after…read morewaiting 2 hours in line but when i came back at opening i saw people walking out with a whole bunch of bags of pokemon cards

Customer service definetly has room for improvement…read more Initially working with these guys was a good experience, however once my suite of appliances were delivered, and after I paid, things went south. The delivery/installation crew did not have the "tape" to wrap the dryer vent tube, nor did they have a water line for the refridgerator (a $16.00 item which should have been provided with the install). The microwave was too large (an undercounter versus over the range - yes, there is a difference), it took SEVEN follow up efforts to finally get my money back. The washer, when I ran it a bunch of brown waxy stuff came out - something was in the drum. I left two messages at the store, no one returned my call.

Nice store. Very down-to-earth crew working there. The guys working were helpful because they gave…read morehonest answers to questions I had that were clearly swayed by real life events rather than an appliance manufacturer's sales training program. The store is a bit small, but I felt like they had an excellent selection across a complete line of prices. The products in their showroom were all highly-rated appliances!! I'll say this: I paid $300 less for my frig than its price at any other retailer.

Customer service is not helpful. My tree died within a year and they would not honor the return…read more Representative rolled her eyes and walked away. I will never return to Lowe's is this is how you value paying customers.

This is one of my favorite Lowe's locations. I mainly come to Lowe's to purchase paint supplied for…read moremy furniture to refinish. Home Depot no longer carries a contract with Shermin Williams, therefore no contract with Minwax. They do not carry Minwax Polyacrylic or Polyeurathane anymore. I come to this location to purchase poly for my furniture. They also sell amazing paint, especially Shermin Williams. They do have some paint samples that are on a rack for a cheaper price due to being mixed improperly. The people working at the paint department are always super helpful and knowledgable about the paint department. The employees at this location are always helpful when it comes to asking for guidance. They always lead you in the right direction. They even offer helpful information on how to fix things.

I ordered some appliances from another store (big mistake). They messed up the order. Went…read moreonline--found Sargent (I live near Ann Arbor). Here's what I did find at Sargent......they have a pretty extensive in stock inventory---whih is what I needed since the workers were already at my house doing a kitchen remodel. I selected another cooktop--and got it at a great price. Got home with the cooktop and it didn't fit the opening.....called back to Sargent. John (at the Clinton store and one of the owners) got me a different cooktop (that does fit) and made it right.....right then and right there. I cannot say enough about this company--EXCEPT---now I know where I will START when I need another appliance in the future. These people are TERRIFIC to work with. I NEVER write reviews, but wanted to let anyone who reads this know they are dealing with a great company--and you get the service and attention you want and need when you are making important appliance decisions. THEY ARE GREAT!!!!!

I unfortunately cannot recommend Sargent Appliance…read more We purchased a brand-new GE dishwasher and paid $169 for professional installation. During the very first full cycle the day it was installed, the bottle-jet clips ended up on the bottom of the dishwasher, melted, and left a strong plastic odor. Our salesperson, Joe, explained that the clips can come loosely attached or sometimes be placed in the silverware basket, which only made me question why they weren't thoroughly checked and addressed during the professional installation we paid for. Joe also told us we could continue running the dishwasher. After plastic had already melted inside a brand-new appliance, I was absolutely not comfortable repeatedly running and essentially troubleshooting the dishwasher ourselves in hopes that the smell would go away. I didn't want to risk additional damage or potentially be held responsible for continuing to operate it after we knew there had been an issue, so we stopped using it. On 8/24, we were told someone would be coming to look at the dishwasher. My husband went into work late and I canceled my clients so we could be available, only to wait most of the day and eventually be told nobody was coming. After that experience, I felt much more comfortable requesting a brand-new replacement rather than continuing to troubleshoot a dishwasher we had just purchased. The paperwork we ultimately received documents that the clips were on the bottom of the dishwasher during the cycle and that there was an "alarming plastic odor," but then states that we were given the option to rectify the issue with the existing dishwasher and that the "customer wants new unit." While technically true, I don't believe that wording fully reflects the circumstances that led to our decision. This was not simply a customer preference for a different unit. We had just purchased a brand-new dishwasher and paid for professional installation, the bottle-jet clips had not been thoroughly checked and addressed, plastic melted during its first full cycle, and the proposed solution involved us continuing to run the dishwasher for additional cycles in hopes of eliminating the odor. We then lost a workday waiting for someone who never came. That is also why I made a point of following up with Sargent in writing, to ensure there was a clear record of what had occurred and why we were requesting a replacement. I appreciated that when I later dealt with Jake, he took our concerns seriously and confirmed in writing that the replacement installation team would make sure the new unit was properly installed and would address the bottle-jet clips during installation. The dishwasher was eventually replaced, but getting there continued to be frustrating. We repeatedly had to chase Sargent for updates. Even on replacement day, 9/4, we never received the promised morning call with our timeframe. Around noon, we had to call ourselves and were eventually given a 1-3 p.m. window, which ultimately turned into a 7:30 p.m. arrival with very little proactive communication. Jake was the exception throughout this experience. He was responsive, professional, documented things in writing, and actually helped us get this resolved. We genuinely appreciated his assistance. Had the bottle-jet clips been thoroughly checked and addressed during the original professional installation, this entire situation likely could have been avoided. Unfortunately, what began as an issue with a few plastic clips ultimately exposed just how disappointing the customer service, communication, and follow-through were once something went wrong.