good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Seemed nice and knowledgeable over the phone, but the communication was atrocious. He wasted…read moreseveral days that I could have spent finding a company that wanted to actually get my job done.

Innovative Concepts installed my smart home lighting. They were very professional and took the time…read moreto do the job right. They offer great pricing and service. Thanks again for an excellent job well done.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

Came Early after calling to make sure that was ok. Did a…read moregreat job, explained everything from a whole house protection perspective. Very professional and always had the mask in place.

I would give 0 stars if possible.Five months after I cancelled my service due to the fact I was…read moremoving AND Bulldogs customer service was horrible. I received calls from a collection agency saying I owed them over $2500. I called Bulldog and they would not let me talk to Management or were they willing to cancel the amount owed. I am over 65 and I guess they just want to cheat old people out of their money. I have filed with the Attorney General's office and strongly suggest others do the same. I never heard from Bulldog from July when I cancelled until 11/18/20 when I talked to the collection agency. They are way overpriced and kept asking for more money.

Great experience with Virtual Field Tech - Mr. Carlos Sotto-Alicia. This 5-star rating is based…read moreupon the service of Mr. Sotto-Alicia and not representative of how happy or not-so-happy I am with Vivint as a home security provider. In 2018, I signed up for Vivint Security Alarm from my previous reputable name company security provider that mostly provides wired security devices and sensors. The original Vivint installer back in 2018 did a very sloppy job and decided to bundle 9 window sensors consisting of an office, dining room, living room, breakfast nook, and utility-laundry room into one zone. The Vivint installer also bundled 4 doors as a single zone consisting of the main door, 2 garage doors that open into different house areas, and a backyard door. He also cut a few wired connection that caused us to lose our pre-wired video camera with intercom. At least the lazy installer managed to get a few zones right such as the master's bedroom, 2nd-floor window, and the other auxiliary sensors (glass break, motion detector, heat/smoke detector, and carbon monoxide detectors). Long story short, because of the original installer's ineptitude, every time we receive an alarm, we can't pinpoint the possible intrusion or false alarm failure point. We have had an increasing number of false alarms recently even if all doors and windows are secured it will just randomly sound an alarm sometimes at 2 am or late at night while we are sleeping. Because of the faulty zoning, we were unable to pinpoint which sensor is bad. You can in principle replace all sensors to fix the issue but a very expensive proposition plus not fixing the issue of finding out a possible security threat area. I called Vivint many times and tried to schedule a visit since 2018 and all the time they just give me a runaround or will charge a hefty tech visit to fix an issue that they caused. It was not until Sept 1, 2024, after more calls to Vivint (the first Call center Rep was useless) to seek assistance to resolve the issue was I finally directed by a second Rep to Mr. Sotto-Alicia who provided a great step-by-step video tutorial to correct the improper installation of the original Vivint installer. Mr. Sotto-Alicia was very patient in showing me how to isolate specific wired sensors and walked me through in isolating them and assigning them their correct zones. All said and done, he was able to assist in separating the living room windows, utility-laundry room window, office windows, living room windows, front door and back door. Now my home alarm are properly zoned with 8 zones plus the other wireless sensors. Mr. Carlos Sotto-Alicia with his patience fixed what many of his peers and colleagues failed to do in 6 years! I am glad I came across Mr. Sotto-Alicia who finally provided a reasonable resolution to an issue my family had to go through for the past 6 years. This man needs a raise and will do Vivint a favor by training the other techs and support team who seem to have a "no-can't do" culture.

This Vivant company has been a nightmare since my service was transferred to my new place... I've…read morehad 3 cancelled appointments without my knowledge .. no call no show! Also once my security system finally was installed the tech connected the camera to the light switch so every time I turn off my light my camera automatically goes offline .. On top of that when I called to tell them what the tech did they wanted me to pay $100 to have the tech fix the problem .. I'm just waiting on the bull crap I know I'm going to hear about my refund ..

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer