Rearranging my closet and disaster struck, knocked my receiver, blue ray, modem, directv box and my…read more6G setup onto the floor, ripping wires out of the wall and disconnecting everything. Managed to get the internet and 6G back up but tv casting into the main room was a no go. Raphael responded to my yelp cry for help quickly with a fair quote and a trip time the next day. He pivoted quickly and effortlessly when I realized I had a conflict and gave me a new appointment. He is a great communicator and kept in touch. Didn't take him long to make what looked like spilled spaghetti to me into a working setup, music, tv and all. Hit him up for your home entertainment needs.

They were easy to use, provided a flat rate quote, brought enough people, and made scheduling…read morereally easy through the app. They arrived and completed tv mounting quickly, efficiently and cleanly. I will definitely be using them again in the future.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Seemed nice and knowledgeable over the phone, but the communication was atrocious. He wasted…read moreseveral days that I could have spent finding a company that wanted to actually get my job done.

Calvin was great! He arrived early and brought everything that was needed. I did not know the…read moreexacts but he had everything taken care of. I highly recommend Calvin as he does outstanding work and provided excellent customer service.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

Came Early after calling to make sure that was ok. Did a…read moregreat job, explained everything from a whole house protection perspective. Very professional and always had the mask in place.

I would give 0 stars if possible.Five months after I cancelled my service due to the fact I was…read moremoving AND Bulldogs customer service was horrible. I received calls from a collection agency saying I owed them over $2500. I called Bulldog and they would not let me talk to Management or were they willing to cancel the amount owed. I am over 65 and I guess they just want to cheat old people out of their money. I have filed with the Attorney General's office and strongly suggest others do the same. I never heard from Bulldog from July when I cancelled until 11/18/20 when I talked to the collection agency. They are way overpriced and kept asking for more money.

This Vivant company has been a nightmare since my service was transferred to my new place... I've…read morehad 3 cancelled appointments without my knowledge .. no call no show! Also once my security system finally was installed the tech connected the camera to the light switch so every time I turn off my light my camera automatically goes offline .. On top of that when I called to tell them what the tech did they wanted me to pay $100 to have the tech fix the problem .. I'm just waiting on the bull crap I know I'm going to hear about my refund ..

I know people say this all the time but if I could give ZERO stars I would!…read more I have had this service for 3 years and all 4 of my cameras have worked properly for about 6 months of the 3 years. Sure does not make you feel safe! In addition I have called at least 4 different times to cancel and the will not let me out of my contract. They have sent technicians out 3 different times and each of those times they get the cameras back online which lasts about 3 weeks upon which they got back down. I just think is a travesty that this company can get away with robbing people monthly and not have to come through on the service contract to provide the service but I can't cancel without having to jump through hoops and paying a $2000 early termination fee to buy out equipment that does not work!!! I have AT&T at my other property and have nothing but great service and great reliability! I highly recommend! This should be illegal! I'm so mad right now. Well it just went from BAD to even worst! They scheduled a "Last Chance" resolution appointment for the second time today to see if they could get the system to work. Which likely it will work for a couple weeks and go out again as it has the last 3 other times they have sent techs out. So they just called to cancel the "last chance" appointment and rescheduled for later this week. Bet if I was a NEW customer the would have been here today to trap someone else!!!! DISGUSTING!!!!!

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer

Our experience with SES has been nothing short of terrible. They designed our entire home system…read morefor the modest sum of ~$90K. We used them because of a recommendation from our realtor. The system was supposed to be designed, built, and tested in their shop. It was supposed to be installed before we moved in. Because of delays on their part, they ended up assembling the system at our home, without the pre-testing and trouble shooting we'd been promised. We've had numerous issues that take the system down, or render our control devices useless. On top of that, the sound quality when playing music from an iPad, or iPhone is awful, with static and frequent loss of signal. In spite of courteous and helpful technicians, we're told the problem can't be fixed, or improved. On top of all that, now, every time there is a problem with the system (which occurs every 4-6 weeks), we have to schedule a service visit that range in price from $400 - $700. The service costs are ridiculously expensive. Remote support, which we were promised when we purchased the system, now costs $125 and has to be scheduled. This makes living with an debugging their mistakes very costly. On top of that, when we had a problem with our alarm system that caused the internal alarms to not shutdown, the technician that came and spent 5 minutes disconnecting the alarm system, also shutdown our Savant network, which I had to reconnect after he left. For that we were charged several hundred dollars for his visit. After that, we cancelled our security service. Not a company I would recommend. I would give a lower rating than 1 star, but the system won't allow that.