So very happy with this business. The owner was able to fix both cuckoo clocks for a great price…read more He is very knowledgeable. A+ business.

For years I have collected somewhat broken chiming clocks on the cheap, one garage sale and thrift…read morestore at a time, and kept them limping along until death, then replacing with another. Some silently told the time, some continued to strike the hour but failed to add the Westminster chime, some randomly played a fragment of the chime but never anything else, and one never did anything at all (but I could tell by manually dropping the hammer how beautiful it would sound if it could ever run again). Then there was my pride and joy, the cuckoo clock, that I had repaired 30 years ago. Over time it stopped again -- first with its music box, then with the birdy, and then it wouldn't let me wind it at all. I had always intended to get them fixed, if circumstances ever allowed-- but my two local clock repair fellows died before I got around to it. The expenditure moved high on my priority list when the one remaining cuckoo clock repair place I knew of quit, too. Imagine my delight to discover a man in Saugatuck who was willing to tackle them all! He listened to the history of each clock and its ails, he explained how pricing would depend on required work--ranging from simple cleaning to more extensive repair or replacement of parts, if parts could be found. I explained my budget and priorities, and I left hoping he might be able to fix at least one or two of them. I picked them ALL up yesterday! He showed me how to hang the pendulums and set each clock, and packed them for safe transport in the car. Back home now they all keep time accurately, they all chime beautifully, and I was happy to discover as a bonus that the one that had never run at all even has a lovely sound as it ticks. I couldn't be a happier customer. Thanks, Mr. Dirkse.

I was winding my Grandfather clock, we have had the clock for a few years. I wound it wrong and the…read moremiddle chime came off because I lifted the wait too high, which I forgot you don't do that. I called Chicago Clock Company in Orland Park. Mark came out and fixed it rather quickly even though things were a little hard to reach. I was very pleased with the service, his professionalism and skills to fix the problem. He didn't mind question either. The house call bill was also pretty reasonable. Jim P

After, unsuccessfully, contacting & visiting 2 clock repair shops ( St Joe, Mi. & Orland Park, Il…read more ) I happened upon Bruce. His service was very timely & reasonably priced. I had given up on my German clock. I thought I had purchased a lemon, that had outlived its time span. Wrong. It is hanging on my wall and running like new. If you are in need of someone who can repair your clock at a very fair price, look no further. Thank you for your excellent service.

He did a great job fixing my old cuckoo clock. He also taught me how to set it correctly.read more

Horrible customer service!!! Just asking for an update after 4 weeks and the owner was very rude…read moreand unprofessional, slamming my antique clock on the counter and said take it or leave it! Would give a 0 if I could, highly recommend going somewhere else!!'

Nice selection of gently used, reconditioned, good quality watches. Got a women's Seiko w a few…read moretiny diamonds on it for about $177.

Great experience! I have a Shinola watch that needed a new…read morebattery. I stopped by and was back on my way in less than 5 minutes! Fast, kind, and knowledgeable. I highly recommend this family business.

Bob helped me with a clock repair. He did exceptional work, and I will hire him again in the…read morefuture.

Don Brown has worked on several of our clocks with some success. However, when he tried to fix our…read moreBlack Forest cuckoo clock he completely failed. After three tries, and over $500, our clock still does not run. Three times he told us the clock was repaired, and when we put it on the wall, it would not play music, signal the hour or even run to keep time. We sent Mr. Brown a letter asking if he wanted to try to fix the clock one more time, and he never answered our letter even though he could have by phone, mail, text, or email. My advice is to deal with him carefully and be sure he knows how to fix the clock you are concerned with. Perhaps you should check the work before you pay him. Our $500 dollars was quite simply wasted. Obviously we should have checked before sending a check.

Don came out the same day I called him. He spent a couple hours tuning and cleaning my grandfather…read moreclock and got it back up and running. Did a very professional job. Who comes to your house anymore? Well, Don Brown does. He even called me the next day to do a follow-up on how it is running. Very nice & respectful man.

Unethical, rude and poor workmanship. Talks poorly about his customers using profanity. Then…read moreargues about it in front of other customers! DO NOT RECOMMEND!!!

Very nice and respected shop. Some issue with repairing a Rolex by they handled it fineread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!