My bike was vandalized! The thief took my seat, stem, and entire headset. I went to Atown bikes to get some replacement parts. My bike is nothing fancy, just a straight forward, simple bike. The components that were stolen definitely weren't even worth taking. Duke, the owner, saved my bike! He found a variety of used parts to get my bike road worthy! He was super friendly and extremely helpful. Atown bikes will forever be my go-to bike shop! read more

I went in to the store after looking all day at mountain bikes around 4:30 PM on a Saturday. Their closing time is 5 PM. When I walked in this lady with big curly long hair had the worst attitude ever and pretty much just rushed me away, telling me there were no bikes and to come after the holidays. Meanwhile, there was a whole store full of bikes. She didn't want to be bothered by me at all. I was a bit confused and taken back. I had never been treated so rudely and all my life. I left and went to Victory Velo bike shop and had the best customer service at 4:45 PM on a Saturday before closing time. I ended up buying my bikes from them. I will never go back to Atown bike shop- and whoever that lady with the long curly hair with way too much makeup was- has no business being in customer service. I had told a few other locals about my experience and they said the same exact thing about her and how rude she is. read more

I bought an e-bike from Atown Bikes and found Luke and Christy to be knowledgeable and helpful. I recommend them highly.

Atown Bikes helped out that deaf man in Sacramento whose hearing impaired modified safety equipped trike was stolen by actually giving him a replacement! They deserved to be on the news for doing that and from now on I'm going to buy any of my parts through these guys. It makes sense to support the people's businesses who step up to help our disabled fellow man. I'm SOLD. If there's a part you need then go through these guys to order them and if you need a bike then put Atown as your priority in who to buy from. The world needs people like these guys to be known for what they do for others like that poor deaf guy in Sacramento. KUDOS! for Atown Bikes! read more

This is my go to shop in Auburn. Duke and his family are knowledgeable, friendly and always help me out in a quick manner. I would highly recommend anyone to stop in for anything bike related! read more

Amazing customer service. Local family owned and operated. Goes the extra mile to make their customers happy.

Owners (husband and wife) were incredibly helpful. We got a great deal on a set of mountain bikes. We are beginners and have had a lot of questions about maintenance and just getting started. They are consistently available and have helped us get off to a great start. We have even called on their days off (not that I'd recommend bugging them on weekends), and they have always gotten back to us. A small shop, but lots of selection. Involved in the community and very customer oriented. Questions? Call ahead of time, they'll trouble shoot it for you over the phone or via text. No need to drive a long way for nothing. read more

Showed up at 5:45 PM and asked them if they would Squeeze me in to fix a flat... Got it done in 10 minutes and was super friendly to boot :-) read more

Can I vote 6 stars? The owner here is beyond helpful. I was looking for an XL size bike within a certain budget I had never had a bike specifically suited for me so he let me test a few ones out. I found the one I wanted but it wasn't in stock. I called around, no one had it but everyone could ship it in for like $50. This place had no shipping charge! I just brought my other bike in here for a tune up. Definitely a loyal customer read more

The couple that runs this place are very friendly. I brought in my cheap Schwinn bike that I bought at Walmart to get tuned up and walked out with a smile on my face. The bike works better than when I brought it in and it was assembled in the store at Walmart. I will definitely be back to have my crappy bike tuned up because inevitably it will happen and I know these kind people will not judge my meager ride. read more

Very nice place in downtown Auburn, for buying or repairing bikes. Extremely knowledgeable and helpful people in there, working on bikes. Friendly and informative. Have lots of patience and time to explain things to novices. Bicycling fanatics will love it, too. read more

AMAZING CUSTOMER SERVICE!!!! As a bonus, I didn't have to pay an arm and a leg. Thank you Duke

Owner bends over backwards to provide great customer service and information. On more than one occasion he talked me OUT of making a purchase because the part I was seeking to replace was still in good working condition. Honest business. Will continue to come back. read more

A Town Bikes, owned by Duke and Christy, is an outstanding bike shop in Auburn. I will have to agree with everyone else, Duke's highest quality is his honesty and integrity. Duke puts his reputation above profit and it shows. Christy is always friendly and helpful to customers. The Jays set the example of how a business should be run. Now, how do we get Rick to stop yelling? read more

Very happy with the service and pricing. The owner did a great job on our bicycles so much better service than other bike shop on hwy 49. The bikes were ready on time and we received a nice call telling us they were ready. Great customer service with a smile:)) read more

I have sold bikes at this shop and bought bikes - Duke the owner is like shop owners used to be honest ,sincere, and know his stuff. I would not hestiate to do business with him or refer business his way. Since I wrote this Duke's sweet wife now works with him very nice. Both Duke and Christy are invested in this community help build the first Bike Park. read more

This place is great. Duke has given me fantastic deals on a Klein road bike and a Dolce bike as well. The other bike shops sell some used bikes as well but not even close to the deals that Duke gives. I also have noticed that the other one or two shops that are very close to A town have an "elite" type of attitude which I don't like at all. A town is friendly and very helpful. read more

I had an awful experience 2 separate times here. I seemed to be more of an annoyance than a customer when speaking to the lady (I'm guessing the owner) When regulars or personal friends came in she spoke a lot nicer to them. I guess if you know her personally you should go here. The husband was very kind and personable. I couldn't get out of there fast enough & I will NEVER go back. read more

My wife and I wanted to purchase exercise bikes. Looking for lighter quality bikes instead of the heavy box stores types I live in Auburn and like to buy local Visited the local shops in Auburn and they pretty much blew me off .Basically stating here's what you need one choice,one brand,without really listening to what I thought I wanted. Then met Duke and Christy at A Town.Duke was very patient and showed me a wide range of bikes from $250 to several thousand. I was convinced that I need a carbon frame and high end gear set so it would be fast and lightweight .Duke walked me through all the options available. He knew that I didn't need a high end bike but listened anyway. The next weekend Duke let us ride several bikes around Auburn so we could see and feel the difference in materials He had a Giant Fastroad SLR Disc on the floor in my wife's size and it was discounted $350.She tried several others and bought that bike on the spot Still convinced I needed something even lighter I kept researching online. I went back the following week with all the bikes I thought I wanted and Duke did a side by side comparison.Finally the light bulb went on I was basically looking for a high end road bike to dumb down into a hybrid.Paying for all the upgrades Id never need. So I ordered a 2017 Giant Fastroad SLR. A week later it arrived and Dukes shop assembled tuned and fit it to me. I love it Its nice looking, fast and relatively light. Just what I wanted. Looking forward to getting in shape and having fun. Also want to give a shout out to Josh. He helped me the day I picked up the bike. Josh even installed the bike rack on my car. A Town Duke Christy Josh. are a perfect example of why I live in Auburn and buy local. It doesn't cost more,you're dealing with your friends and neighbors read more

Duke is a great guy! He is honest, helps kids in the community and takes the time to get know the usuals that come in. He goes out of his way to help and never tries to get you to buy more then what is needed or asked for. My only problem is his wife.. She is short with kids and doesn't treat them respectfully. They are paying customers and it seems like they are good enough to take their money from her but not good enough to be treated right. :( Just because of Duke he is our first choice to shop at his shop for bikes and bike parts. read more

I just got a basic tune up for my mountain bike but what really impressed me is that Duke, the owner, came in on Sunday (not a usual business day) for me to pick up my bike. Thank you for wonderful customer service! read more

When searching for a new bike it can be down right stressful. There are many options and it can be difficult to work out exactly what your needs are. When I turned to Christy and Duke over at Atown bikes I knew I would be in good hands. They were helpful and very informative on what bike would be a good fit for me. Immediately I was greeted by Christy's bubbly personality and upbeat attitude. She helped work out what it was I was looking for in a bike and found me the perfect fit. Duke was also very informative and knowledgable, he was able to help get the bike ready to take home. I am more than satisfied with Atown Bikes and would rate them a 6 out of 5 stars. They go above and beyond. read more

Fantastic local business! Stopped in several weeks ago to look for a bike for my husband to take to Burning Man. Not wanting to spend a lot and less than a week to plan/get tix/fully equip a BM experience! I explained to the owner our situation and he kindly informed me he had a bike in the back that would be perfect for my man. Living downtown near the bike shop, the owner knew my man by sight and was able to accurately guess his height and weight (impressive) and knew the bike would be perfectly suited for him. Since the bike hadn't been "tuned up" (which is why it was in the back) we couldn't take it home that day...which was a problem since it was Saturday and the shop is closed Sun and Mon AND we were leaving for BM Monday. So the owner stayed late and did a full bike tune up...so we could take it home! My husband so loved the bike that he is fixing it up and is going to use it as his regular everyday bike :) Since then he has walked over several times for various tools and bike parts to fix/maintain/tune all of our families bikes...A-town bikes is our favorite local bike shop :) read more

Great shop, nice selection of mountain, road, cruisers, ebikes, cargo. . .duke, the owner is great. I've bought 2 bikes from here and was totally pleased with the experience. This is what shopping local in Auburn should be like. read more

Duke is great. He held a bike for me as I drove from San Francisco. Beautiful bike and as a rookie in the cycling world he was incredibly patient and helpful. This is now my go to spot out of SF. -- Andrew read more