Bikes and Riders have been the best bike shop around. In 5 years they have fixed many flat tires,…read moreelectrical problems ,sold us 1 great e bike and just recently gave me some screws to fix a bike on my own! There professional, easy to work with and nice guys. Kevin Smith.

I've brought my son's scooter here twice and left a happy customer each time! They communicate well…read moreand get what needs to be done in a timely manner.

I went in for my first bike purchase and everyone as so helpful especially Stephanie and I believe…read moreLindsay (assistant manager). They made me feel comfortable, got my questions answered and set me up with the perfect bike. This spot has my business for life!

Andy and Lindsey we're spectacularly helpful this week with our new bike purchase. They were…read moreefficient, courteous, and very knowledgeable. I appreciated how easy the process was, and the price couldn't be beat, either. I also appreciated how easy it was to call with questions and get a person on the phone vs a robot. Buy local!

A big shout out for Joe T. & Steven J. for servicing and fixing my pedal assist bike…read more Where others have tried and failed they went above and beyond to find and fix a recurring problem. Joe stayed in touch with me and kept me posted throughout the repair. I'm happy to have found a bike shop with knowledgeable and honest staff. I will have my bicycle serviced here from now on. I highly recommend Trek Bicycle Roseville.

I would have given them a five star, but there was a smaller gentleman there who was really rude…read more If it wasn't for Ben's excellent service I would have probably never come back to this place. He said he was "too busy" when I had already paid for the tire and installation.tonight a small bolt on a seat!! When I was a kid I used to do every work on my bike but I don't remember that simple stuff anymore. I guess he was he was racist to brown people because the whole time I was there he did absolutely nothing that's how small the fix was. He wasn't even working by the time Ben fixed the bike. A little advice if you want to do well in business customer service is the number one thing . Would have took him 5 mins I just didn't have the right tools since I haven't ridden bikes since I was a kid and I was fixing this bike for one of my many employees in the area. I bought this bike for her she only lives .6 miles away but it is so much more convenient especially in the heat. Oh well at least Ben stepped up without saying a word and made sure everything on the bike was tightened and in the right position. I would recommend requesting to only working for Ben especially if you are a different ethnicity. Remember the energy you give off initially towards someone and don't expect them to forgive you for nothing

They did a rear tire tube replacement for me in under 30 mins. Super happy with the value, service…read moreand speed.

All of this is in the same day by the way I went over to…read moreMike's bikes and they said the repair for my shifter cable and housing was gonna be about $400 and they said it was gonna take about three weeks to repair so I set up an appointment with them and I thought it felt very off so then I went to Bob's cycle center and they said they would be able to repair it in the same day and all of it for about $50 including a tube change I did have the parts with me so it made it a little cheaper Chris and Mark helped me and they were extremely nice about it. I didn't specify what to I want to change and I got a call from them asking which I thought was very nice. I recommend this business for bike repairs at 10 out of 10 and if I ever need any other work done, I will definitely be coming here.

Amazing shop, we went in expecting the typical poor bike shop attitude and were met with friendly…read morepeople, a clean shop and a warm inviting vibe. You can tell the people that work there enjoy themselves and it shows in how they treat people coming in. The shop is stocked with everything you need for any type of cycling. The service was top notch. I can't recommend a shop more. Top Notch

I purchased the highest-end bike available from Victory Velo because I believed I was investing in…read morepremium quality, expert service, and long-term support. What I experienced instead has been deeply disappointing. From the very beginning, the drivetrain did not function properly. Shifting was inconsistent and unreliable. I brought the bike back to the shop numerous times during the first year -- well within the stated one-year warranty period for drivetrain components. Each time, I was told the gears had been adjusted and that the issue was fixed. Each time, I would ride the bike and discover it was still not working properly. I travel frequently to ride, including trips to Colorado, and it is incredibly frustrating to arrive at a destination only to discover that a brand-new, top-tier bike still isn't functioning correctly. This was not a one-time complaint -- it was an ongoing issue from the beginning. As the one-year warranty period approached, I was told directly not to worry about the warranty expiring. I was assured that if we went beyond the 12 months and the drivetrain still wasn't resolved, they would "take care of it." I was explicitly told they would stand behind me and make it right. However, when we reached 16 months and the drivetrain issue was still unresolved, the response completely changed. I was then told there was nothing they could do because the bike was outside the warranty period. After a year of documented complaints and repeated visits during the warranty window, being told that the issue could not be addressed because of the calendar felt like a complete reversal of what I had been promised. The timing of the denial, after repeated attempts to fix the problem within the warranty period, left me feeling dismissed and unsupported. When you purchase a high-end bike at a premium price, you are not just buying components -- you are buying trust, service, and follow-through. In my experience, that trust was not honored. I cannot recommend this shop based on how this situation was handled. If you are considering a major purchase here, I strongly encourage you to get warranty commitments in writing, document every visit, and be extremely clear about how ongoing issues will be handled if they extend beyond stated warranty periods. Even if this were the last bike shop in Auburn, I would choose to drive elsewhere to work with a business that prioritizes accountability and standing behind its commitments. I have been a roder for 40 years.

BE is a gem tucked away in the corner of an unassuming strip mall off busy Hwy 49 in Auburn. It's…read moreworth seeking out. It offers a good selection of bikes, plus accessories, parts and tools. The quality of the repair work is top-notch, with good advice, quick turnaround, and reasonable prices.

Love my e-bike from Bicycle Emporium! I've never been on one before and I loved the training from…read morethe staff.

Nice to see Eric vendetta bikes the shop and family still here! I've been coming to elite bicycle…read moresince they had their old location by wonderful Chinese. Picked up some tires grips tubes thanks my friends!!

I wanted to thank Janet,Cody and Eric for doing amazing job on my Steel Panther and they are one…read moreof the biggest Bmx parts store in Northern California. I would most definitely recommend them to everyone. See you three soon thanks again for outstanding work and customer service. Sincerely Cooper

Hi. I'm JACK LYONS, and I must tell you that Monster Joes Mobile Bike Service is more than just…read moreOUTSTANDING! You see, I have been in and out of bike shops for over 60 years; most have been satisfactory and more. BUT, Monster Joes is head and shoulders above all others. I'm fortunate to have discovered these superstars . They're the bee's knees, the cat's meow, the doggie's bow wow.

I had a great experience with Monster Joes Mobile Bike Service. They fixed a rear repair on my bike…read morequickly and at a very reasonable price. The service was prompt, professional, and friendly. They took the time to answer my questions and were very helpful throughout the process. I appreciate the quality of the work and the fair pricing. I will definitely return for future bike repairs and maintenance. Highly recommended!

"DONOVON" Made our trip to REI very easy…read more So knowledgeable and helpful. REI could use more "DONOVONS". Will definitely come back always look for Donovon. Thanks for all your help. I askedhim where he got the pants he was wearing and he showed us as they came right there from REI. Really cool pants with great material. Thanks Donovon

I went to exchange a $300+ Exped sleeping pad with a leaky valve I purchased less than a year ago…read morefor the exact same item. They were going to charge me. I worked for REI for over 5 years. They used to honor their return policy. I have a REI credit card that is now garbage. THEY DO NOT HONOR THEIR RETURN POLICY. THERE IS NO BENEFIT TO SHOPPING AT REI ANYMORE. Shop locally.