I am here as a and I have been here two days and and blinds have fallen on my mother-in-law…read more He's about hit her in the head and there's green hard on her faucet heads that they still will not fix AC unit is leaking all over the floor in the kitchen And this is a health hazard for the possible slip and fall. But when I called the office they were rude disrespectful and this is to me as a visitor. I can imagine how they speak to the residence. But they told me that she waiting list. I told her what warrants emergency and destruction of personal property because the AC unit is leaking all over her kitchen floor they put a bucket down well if I wasn't here she could have fallen and really hurt herself I am never in all my stars for as much money as she needs to be treated and told this and be put on a waiting list when this is a very serious matter, especially and broke a should be ashamed of themselves in charging these people and treating them like this when they don't deserve this You are taking advantage of people like this. May God have mercy on their soul.

It gives me no pleasure to write this review but I feel it is important to share a recent…read moreexperience. My mother, who is 95 years old, has lived at this facility for the past 3 years. I could write about more than a couple of very negative experiences during this time but I will focus here on this past Sunday's Mother's Day brunch. The brunch itself was okay, the food was neither great but not bad, but when my mother wasn't able to finish her whole piece of salmon, I started putting it in a small container that she brought with her (they refuse to give a "to-go" container) when our server told us that we couldn't take it out! Excuse me! A mediocre brunch that we paid $24.00 a piece for and they would not let us take our half piece of salmon home! I don't blame our server as she is told what to do by management, but I feel that this just wrong and borderline abusive towards the elderly who are easily taken advantage of. Come on Robsons, please do better.

Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

The Gardens WAS a thriving, happy community when my mom moved in March of 2023. Susan Griffin the…read moreperson I toured the facility with was wonderful. She took a video of the apartment for me so I could show my mom before she moved. Kim at the front desk was so helpful with everything I needed and the Director of Assisted Living, Keri Giles was always available to address anything I had concerns over with my mom. Everything changed in November of 2025 when the new Director, Alexondra came on board. I decided to relocate my mom after the holidays and gave the 30 day required notice December 31 to be moved out by January 31. I receive a call from the Director on January 5 that I need to move my mom into their memory care immediately. WHAT? I inform her my mom is moving out January 21 literally in 2 weeks. She told me it didn't matter I must move her into memory care or get 24-7 care for her. She's in assisted living! Needless to say I was able to move her to another assisted living facility where she is receiving true assisted living. Be very careful if you choose this facility. After moving out I personally cleaned the apartment and it was filthy even though housekeeping cleaned once a week. I then received a bill for carpet replacement. I was speechless. I've included some pictures of how filthy it was.

This community offers Independent living, assisted living and Memory care. The residents and staff…read moreare very friendly and love to talk about their experiences in the community. There are a lot of food options so it is able to have a variety of meals daily. The care staff is very caring and want to care for their residents, they do their best to make every resident feel special and happy. It is a very relaxing environment.

Memory Care facilities with engaging activities and outings to support mindfulness and awarenessread more

My mother in law is currently staying at Chandler Memory Care. She has been there for…read moreapproximately 3 months. They taking very good care of her. Teresa and the other nurses are just wonderful.

First let me say this, Not all Hospice Care Companies are alike!…read more Read on: Sapphire Hospice care Nurses, CNA's and Social Workers are truly Angels from Heaven! My Mother-in-law received fantastic long term Hospice care at her assisted living facilities from all her Nurses that were assigned to her. When we had to move her to different Assisted Living facilities due to her needing higher levels of care, because of her severe Dementia, they followed her to each facility. They continued to provide her with fantastic care of her for well over a year. Their nurses were nothing short of fantastic. Their Social worker also assisted us with applying and obtaining Arizona Long Term Care Assistance when she needed it, as she ran out of money towards the end. I can not stress enough, that not all Hospice Care companies are the same in the Phoenix area. Sapphire Hospice is Top Rated compared to other Hospice companies that service our elderly. I learned this when other assisted residents relatives, would see the incredible A+ service my mother-in-law was receiving from Sapphire Hospice Nurses and CNA's as compared to their relatives receiving substantially less long term Hospice care with other Hospice care companies. This became so evident that many other assisted living relatives, changed their Hospice care for their loved ones to Sapphire Hospice. My wife and I highly recommend Sapphire Hospice to put your trust in for your loved ones absolute best care towards their end of life. Thank You Sapphire Hospice for all that you do!

My mother was being cared for by staff at Sapphire Hospice for over a year. My mom required a lot…read moremore care than medical staff at the assisted living facility could give her. She had severe dementia and she liked to wonder off the premises a lot. The care she received from all the staff was truly amazing!!! Staff physically saw her 2 to three times a week and they phoned me with an update every time they saw her. They were very patient and professional. When my mom needed to be seen every day for what ever reason they did so. For a short time period my mom was at a very very bad memory care facility that I was not aware as to how bad they were. So for three weeks the only care my mom received was from Sapphire Hospice!!! The facility was not feeding, bathing, giving my mom her medication or doing her laundry. If it wasn't for Sapphire Hospice staff my mom would have died at that facility. With Sapphire Hospice staff assistance I found a group home for my mom that actually cared for her. Not all Hospice are the same. If you want an amazing experience try Sapphire Hospice!!!

Outstanding people. The staff is caring and compassionate. You won't find better people anywhere…read more If there is a weakness, it is in the menu selection. Very questionable. Again, the servers are outstanding. Staff cooperative

We had our mother here and was fully pleased with the quality of care she received. The staff are…read morewonderful and caring. The food offered in their restaurant was delicious when we joined her there a few times. If I had to pick somewhere to provide assisted living for my other family I would certainly go here.