Stevannah literally saved my life from a burning building. not only did she save me but she saved…read moremy two beloved cats. When I was unconscious in the er she gave both her arms and legs to save my life. When I had no money to feed my 36 kids and 17 baby daddies she got us all Little Ceasers. When my ex boyfriend was about to assassinate me, Stevannah took those 56 bullet for me. When a bomb blew up my house, she let me stay at her house. When I got jumped by 4 guys for 5 dollars, she fought them all off for me with nothing but her bare hands. Oh yeah and when I was donating plasma she was super welcoming and helpful.

Honestly..? This was a terrible experience…read more Only two staff members were kind to me and made me feel like a patient, Harry the main phlebotomist and Lisa the nurse. The rest of the staff was rude and did not seem to recognize me as a person... I get that they see a lot of patients but I truly felt as though they did not care whatsoever. This was my first time donating, and they messed up my vein about 3 times. The first guy was unable to fix the mistake he made by fully missing my vein, and I had to wait with a needle incorrectly placed in my arm for about 2-3 minutes. The person who came to fix it couldn't either, so she was just digging in my arm. She ended up perforating my vein and causing bruising. Throughout this, she was speaking to the other phlebotomist and did not talk to me much at all and said that the pain I had was normal. Eventually they called over the main phlebotomist and he was able to speak to me like a patient and take the needle out of my arm. Since, I have been deferred. To become un-deferred I have been calling every day for 5 days now without a call back. To contact the center, you have to go through the corporate offices and are unable to contact them directly, which makes this even more frustrating. Generally this experiance has been extremely negative, which I find extremely disappointing.

If you're considering donating blood and you're close enough, this location is truly awesome! The…read morepeople are friendly and attentive. They're professional, but are personable, too. They have plenty of recovery snacks, too. Plus the Red Cross is always giving different incentives. This time I got Pac-Man socks and a figurine. Please consider giving the gift of blood; coming here is a win-win for everyone!

Signed up to donate through work. Always consider how much blood is needed for patients in need,…read morefor whatever reason, it's always helpful! The process has gotten a little better. Once you sign up, they send you a link for Rapid Pass so you can fill out the 30-some questionnaire beforehand. Makes the process easier too. As always they make sure you get your snacks and juice for recovery. They also gave out some cool socks today. Definitely a great organization and cause.

they don't sanitize or clean the blood pressure cuffs that reek of BO which I can imagine give…read moresomeone a fungal infection. most of the staff is friendly and competent but there's like 2 that suck at their job from customer service to using needles. when it's slow they work slow so it doesn't really matter if you try to avoid the rush.

I'm Patrice & I am so very glad that I made the choice to go into the Grifols Biomat donation…read morecenter in Upland. I have been a donor for two years now & it has been very rewarding knowing that the plasma I donate is saving lives. I have learned more about the importance of donating & I am grateful for being paid to do it. It has been a wonderful experience! The wonderful nurse, Indalia who is always so friendly, helpful & joyful is always present & she often makes it fun while donating with having Bingo & giving away extra cash! All of the staff members are very friendly & helpful as well in making the donation process a pleasant one each time! The center is a very clean & safe environment. I am VERY grateful for Grifols Biomat in Upland!

Ery organized. Quick and painless. I would recommend donating for cash. To date I have accumulated…read more580.00 in funds

I go there every two months and they take care of me very well. It's a positive experience.read more

Great experience and fast process, especially if you complete the Express Pass online. You will…read morehave to sit in the "Cafe" area for about 15 mins, to make sure you are good before leaving.

Donated platelets while staying with family for a few months. Great staff with really knowledgeable…read morephlebotomists that really make an effort to make the experience as easy as possible. I was on mission to try to give weekly. I enjoy getting emails when my platelets are sent out and they let you know how many people benefited. And some weeks they would have random gifts like car visors, hoodies, pies. They really keep it fun

I absolutely love coming here! The staff is what keeps me coming back. I wish I could name…read moreeveryone, but today I want to recognize Jessica, Destiny, and Alondra. I usually schedule morning appointments, but I decided to switch things up and come in during the evening. Check-in at 6:00 p.m. was smooth, but the line afterward was long. I could complain, but this is what I signed up for--and honestly, it could have felt much longer if it weren't for Jessica. Her positive attitude made a huge difference and set the tone for the entire experience. Yes, I stood in line for nearly an hour, but I truly have no complaints. Destiny and Alondra were professional, kind, and attentive. Even after what I'm sure had been a long day, they went above and beyond to make sure I was well taken care of. The donation process itself was smooth and completely hassle-free. It's easy to complain when things don't go perfectly. Instead, I'd rather give Jessica, Destiny, and Alondra their flowers. Their kindness, professionalism, and positivity made all the difference. Kindness truly goes a long way.

Unless you are literally in dire need of money or have a burning desire to donate blood do not…read morewaste your time coming here. completely unorganized and you'll spend 3hrs waiting and the employees do not care what so ever! They put all new donors in the front of line which means it takes forever for it to be a returning donors time. Literally so frustrated and waste of time.

Took my mom in for a hydration IV. The ladies there were absolutely lovely, very kind and caring…read more They both spoke Spanish and helped my nervous mom feel at ease. The place is very nice, clean, and calming. We will definitely be back.

Erin and her staff are so fantastic!! I called with questions about peptides and their benefits,…read moreand Erin spent at least half an hour on the phone with me going over peptides and answering my questions. They are all so sweet and so helpful. I highly recommend Thrive Hive!!