Outstanding! I placed my trust in this facility during the…read moreheight of Covid to help assist my twin sister. The community is compassionate and treats every tenant as one of their own. Communication for the most part was great. Many thanks to the executive director, Melissa. I appreciate you listening to me and compromising when possible. Special thanks goes out to Shalita the director of nursing. Your wisdom, compassion and transparency helped guide me through exceptionally difficult times. I would be remiss if I didn't mention Emma and Jule in concierge. They're both amazing and do a great job of keeping every thing running smoothly. Emma, you could make me smile even on the worst of days! Well done everybody. My sincere thanks!

Amazing staff genuinely cares about each and every resident!! Shalita is a rock star!read more

The owner at The Retreat at Church Ranch has been bullying me to take down my review about how they…read moreneglected my father and the awful care he received. How the facility has gone down hill over the last year. I have attached a copy of her threatening email. Please don't be fooled by how nice the place looks. The people that work there or own it is what matters the most. Check out the email. It is an example of how they work.

The staff is great, from food preparation to care givers. We are very happy with the Retreat.read more

Frasier Meadows is nothing more than a VERY expensive nursing home, with residents with serious…read morephysical and mental disabilities living in "independent living."

Frasier Meadows is a complex for the aging peoples yo, with all the amenities and niceties…read more So since I know a nurse here quite well, let me give you the skinny: Frasier Meadows is not a nursing home, as many people may think, meaning you don't walk in and immediately wish you hadn't; instead, It is a retirement community, with independent living, assisted living, and a health care center. How it works, usually, is old folks who don't want to (or can't) live on their own any longer move into one of the apartments in independent living, then, as they become older and/or more frail, they can move into assisted living. And from assisted living they can move into the health care center. Independent living consists of three main buildings, Frasier Central, Frasier North, and Frasier South. Each building has four floors and about 100 or so apartments. The people who live there drive cars, have pets, and pretty much do anything you would do in your home, with the exception of having a little extra assistance, such as laundry and activities, if needed. The assisted living building is the former health care center. It is one floor with around 100 rooms. The people who live here are generally more frail, need assistance with meals and laundry; basic every day things that we all do. It is the middle ground in Frasier, people here are not yet totally dependent on others, but not totally independent either. The health care center building sits in the middle, is three years old, and quite possibly the nicest of its type in the state. People who live here are either from independent living, working with rehab, or from assisted living, needing total care, or from the outside community needing rehab. The prices are not cheap. Most people who live here have made some money in their day. Prices range from $1,300 to $3,300 per month in Independent living. There is also an option to buy an apartment for $85,000 for a "deluxe" studio to $550,000 for a two bedroom. Assisted living prices range from $2,700 t0 $7,700 per month. Health care center fees are around $200 a day for a bed in the skilled nursing section. Mind you, all these prices vary based on whether or not you are a member of the community, and to become a member it is a hefty $31,000-$64,000, nonrefundable. Damn! A rich-ass manor, indeed. Now Frasier Meadows itself is a non-profit, church related company that owns two other communities in Colorado. So yeah, definitely not cheap, but as I said before, this is one of the best, if not THE best retirement communities in the state. Frasier also accepts medicare and medicaid insurance, which might help lower the costs somewhat. Still, you get what you pay for, and if you are aging and have some dough this place is pretty sweet: they have tons and tons of different rooms and amenities, such as barber, library, history room, Boulder over-look, etc. If your parents are aging and you have some dough and want them to be will taken care of, this place will definitely do the trick. All of course for about 2x the amount of money I make in a year.

Speaking from an employees perspective:…read more I have been on with the team for about 8 months now. I've worked in the field for 8 years ( so as you can imagine, I've had training and experience in several facilities) This place was absolutely draining, on all levels. The façade of a beautiful building, and well lit gardens, and exceptional " Care provided to the residents" is absolute delusion. I have watched our team, my residents whom I provide care to, and my own well being turn completely downhill, which is why I feel the need to speak on this. Management and HR are not friendly, or welcoming or empathetic towards care staff at all, instead they are rude and entitled and walk the building with nothing but a higher demeanor, than those who actually provide care to these residents and work extremely hard on the floor providing care, and respect and constant interaction to these residents. I have not had a single, welcoming or open minded- conversation with any management since our previous HR has left the building. I have instead ran into conversations where those who do their jobs, and do an amazing job at it, are consistently belittled by HR and management. Yet, those who are lazy but favorited by management are constantly allowed passes for behaviors and LACK of care to these residents. The job itself is stressful, yes. But we all get into this field even as Caregivers to do our jobs and do the best we can. We also have lives outside of work environments, and some harder than others. This is where survival mode and flight of fight play a role- but to those that show up everyday and WORK THE FLOOR- we are discarded and picked apart -daily, but also while being extremely understaffed and drained ourselves. Yet still- NO support from our HR or ED or management as a whole. I have never felt so out of touch with a work environment claiming to do so much good for these residents- meanwhile disregarding and completely out of touch with their employees whom actually work with these residents and are the ones providing care. Pay compensation and expectations are not lined up at all. all this goes to say- Please DO BETTER, for our residents, for your care staff. for OURSELVES. No job should be or feel this draining on every level.

Fall for a pretty facade and this is what you will get! I won't deny that this is one of the most…read morebeautiful facilities in town but, scratch the surface and this is what you will REALLY find: * Repeated reviews about understaffing during the night * Repeated reviews complaining about overworked night aides * Repeated reviews where family members are suspicious of, or flat out accuse staff members of creating positive reviews (this explains why so many reviews go from 5 stars down to one star) How do I know about their problems? First, I am a nurse educator with a master's degree in nursing. Second, I reviewed Colorado's State Licensure discipline made against Gardens on Quail. LICENSURE DISCIPLINE: On 3/19/23, Gardens on Quail's license was disciplined for what the state of Colorado labeled "Physical Abuse". An older woman was found tied to her wheelchair which is against the law. Allow me to explain WHY these sort of events happen: when a facility is understaffed and aides are overworked, they were simply trying to keep their patient safe. FAILURE TO MAINTAIN POWER BACK-UP Other problems: a few weeks ago the facility had a power outage and their emergency power generator did not work. When the heaters stopped working, my dad got cold, so he pressed his call light. It was not working either! While trying to seek help, he went into the dark and uninhabited hallway, fell, and laid there for an undisclosed period of time. IT IS A STATE REQUIREMENT THAT MEDICAL FACILITIES MAINTAIN BACK-UP POWER. I asked three staff members if my dad had his walker or wheelchair with him when he was lying on the floor in the dark hallway and no one seemed to know any details, nor did they get back to me. INSUFFICIENTLY TRAINED NURSE AIDES (called QMAPS) If your loved one resides here, PLEASE, TAKE IT UPON YOURSELF TO CLOSELY SUPERVISE MEDICATION ADMINISTRATION because it is being performed by nurse aides who underwent a short med training program. My dad kept getting repeat eye infections. He then revealed the aide was violating infection control practices by touching the eye dropper to his eye. The nurse aide also did not know how to properly administer eye drops because they mixed two different types of drops, instead of waiting between the different prescriptions. This could potentially make eye drops ineffective.

What a gorgeous, clean, and delightful place!!…read more From the moment we walked in, we were greeted by the wonderful staff who showed us around and answered all our questions. They really have made the transition of putting our loved one in a home away from home as smooth and as stress free as one could expect. Thanks for all you do!!! Stephanie :)

When you walk in to Villagio of Broomfield, the first thing you'll notice is the big, open concept…read moredesign with a spacious living room and window into the kitchen! Each of the three neighborhoods - Snowmass, Aspen, and Vale - provide safe, structured living environments for residents with different levels of memory care needs. Each neighborhood has a beautiful central courtyard to let in natural light. Their current activities director, Susan, is certified in activities with a specialty in memory care, and she does a great job engaging the residents and providing stimulating activities. If you're looking for a place for your loved one who needs a memory care community, I'd recommend you stop by and check it out!

We are overjoyed at the care that is provided to our aunt in the dementia wing of Boulder…read moreManor/Canyon! Working with the Life Encouragement lady, Crystal Caprio, has been amazing! She keeps my cousin, who relays the information, apprised of everything pertaining the care! Crystal communicates any changes, concerns or possible adjustments in her care. She even brought Nancy treats to help her gain weight when it dropped. This includes the well being, behavior, health, behavior, interests and activity of Aunt. She even plays silly games and has fun with he, adapting as Nancy advances in her dementia! It was terrifying putting Nancy in a nursing home, but Boulder Canyon has been the ideal place for her! Because of Crystal, we never worry about her. We know that she is receiving the best care possible! She quickly became happy there, but not at the very first. The nurse even coordinates with Crystal to provide regular status reports, as well!

My mother is a long term resident in the Dementia Wing at Boulder Canyon…read more She has received more attention, patience and care than I imagined possible! My mother and I are truly blessed to have found this facility! I can sing the praises of their Life Engagement Coordinator, Crystal Caprio! She is the reason that I trust that the facility always has my mother's best interest at heart. Upon my unannounced visits, I have found her to be a ray of sunshine in a difficult situation. The staff on the wing is wonderful and notifies me of any situations that they want me to know about, even if she gets a bruise from bumping her arm! They are patient, caring and kind. Crystal regularly makes sure that I am informed of my mothers health, care, changes, decisions, attitude, activities, diet issues and mood! The Business Office, for the last few years has been a nightmare to work with. However, there is a new Business Office Manager and I have real hope that the office will improve it's communication.

Day 16 at Coal Creek Post Acute. I will be discharged tomorrow…read more I have made pronounced improvement in my upper body, core and my non-surgical leg strength and flexibility enabling me to become as mobile as possible returning home. As I am still non weight bearing on my new ankle, I am utilizing an iWalk 3.0, at the suggestion of the Physical Therapy team, which allows me to climb up and down the 16 stairs I have at my residence entryway which I was very concerned about. The knowledgeable PT and OT team here is superlative and I would highly recommend this facility and their entire staff for anyone rehabbing post-surgery. I couldn't be more pleased with my visit here. They all care about you and it shows.

I am so disappointed in this place. I had reached out to them for rehab for my dad. I had him in a…read moreplace that was horrible! The employees in admissions at this place acted like the genuinely cared and wanted to help! I went to take a tour and spoke with a few employees who all gave me some advice to get my dad out quicker from the other place. Needless to say I was stressed and wanted to get my dad moved and so I followed the advice. Well it was horrible advice that made my dad lose his insurance approval for any place! I left messages, emails for both the ladies that gave me advice and also copied upper management into the emails to ask for additional advice since I listened to them. I guess I should not be surprised they went radio silent and I haven't heard back from anyone. I honestly would have been ok with just an apology!!!!!

Job interview for housekeeping. The manager was nice. It seemed like it would be a good place to…read morework.

For the most part this place has been okay. There is only 1 human there that I have an issue w/…read more The director doesn't respond to emails very quickly and that's concerning. The front desk gals are absolutely wonderful. Kitchen is good. The do basicly give a few options for meals. You can order if you want to have a meal w/ a LO there, but the one cook dont seem to like it. My Mom likes it though. We have had a few concerns w/ staff they seem to roll over quite a bit. But in the last 4 months seems to be that they are getting their humans in a good space. Overall, I think the joint needs freshened up. But all in all they do what they can, and I'm grateful for that.