Clean place nice staff .nail look great I was taken with out a long wait time .they had lots of…read morecolors and services to choose from

My cousin and I called ahead asking if we could come in just for a design since the salon we were…read moreat the day before couldn't do our design. She was able to fit us in the same day and add our design right to our gel nails. They turned out so cute and exactly what we asked for. Will definitely be coming back, and they are no longer cash only!

Stand 8 did ok but nails are wring shape and nails look bad. the dots are not in an order and the…read morebows look horrible. I always love this place but this is my worst set yet for $80 when my last set which was much more was less than $70. I'm really disappointed in the nail artis.

my technician by accident scratched my leg with her nail. it was bleeding pretty bad so we went…read moreUrgent Care in the same strip mall. they bandaged me and then we went back and the manager Grace said how much I owed and to tell people that you have thin skin I have since had to go to Urgent Care two more times to have my wound checked. I couldn't believe that she charged me for the toenail cutting and blamed me for my skin

I am very disappointed with Bell Tower Salon Spa services. They changed my appointment for a 90…read moreminute Hot Stone massage 3 times without a valid reason. I received a TEXT from Bell Tower (610)372-6379 on 1/26/26 at 4:40 pm that stated: "Good afternoon Marie. This is Cynthia, Guest Service Coordinator, at Bell Tower Salon Spa. I am reaching out to confirm your appt tomorrow (TUES) 1/27/26 for a 90 minute Hot stone massage with Paige at 9AM. I tried calling you but there is a temporary error message instead due to a cancellation Paige has later in her day to help streamline her schedule more efficiently? Kindly let me know at your earliest convenience. Thank you." I responded with a TEXT: "Yes on 1030 am tomorrow is good. Thank you." I received a TEXT back: " Thank you for your TEXTING Bell Tower Salon Spa. You have reached us outside of our business hours. We will respond to your text message during our Guest Services hours Monday through Saturday 9:00 am- 5:00 pm." (So why was this message sent at 4:40 pm then? Why was this sent so late?? Bell Tower said they will respond to my text but did not do so immediately.) I received another TEXT from Bell Tower salon Spa at a different number (855) 661-0746 on 1/26/27 9:06 am that stated: "Bell Tower Salon Spa: " Reminder your appt is Tuesday 1/27/26 at 9:00 AM. Please call or TEXT if you need to cancel or reschedule to not acquire a cancellation fee." I responded with a TEXT: "Yes." (To confirm) On Tuesday 1/27/26 I arrived at Bell Tower Salon Spa before 10 am thinking my appointment was for 1030 am. I was informed by the front desk that my schedule was moved to 12:45 pm that day and a TEXT was sent to me the SAME day as my schedule!! This is unacceptable and unprofessional to change my schedule time 3 times!! I checked my text in front of the clerk and I saw a TEXT was sent to me the same day of my appointment on 1/27/26 at 9:19am from (610) 372-6379 that stated: "Good morning Marie I apologize for the confusion but due to the late confirmation the appointment was not moved and the 1030am spot has been filled. We can move you to James at 12:45pm or Paige at 2:30 pm." This message was texted twice at the same time. 1. I did not ask for and I would not want a male for a massage therapist. That is my choice, the customer's choice! 2. I left my house by 9 am to do errands before my appointment time which was supposed to be by 1030 am. 3. When I spoke with Joanna ( Manager) to explain this, she told me that the system does not allow for the staff to see my response back to Bell Tower. I questioned her response and said, "How do I know what you are telling me is true?" Then I showed her my the texts that I received the messages and I responded back by texting. Joanna kept quiet and I knew she lied. 4. Joanna could not explain why my scheduled time was bumped 3 times when I questioned her. 5. Joanna apologized and stated, "We screwed up." 6. The blonde clerk did offer to have Paige give me a 30 minute massage, but I said that should have been a complimentary massage. The clerk said, that I would have to wait for Paige at 2:30 pm and offered a small discount. This was unacceptable and my time and trip over Bell Tower was wasted. Who authorized this change? My time was jeopardized for the convenience of the staff to "streamline" her schedule?? Is her time more important than the paying customer?? 7. I explained to Joanna that my husband has been a long time customer, buying gift cards for the last 5 years for our family and friends, but this will need to stop! 8. I am disgusted with how management handled this issue. This is poor customer service, poor time management, poor satisfactory and poor leadership. This was not handled well!! 9. I asked for a full refund on my gift card and will not return to this place. This was a first and last time for me here. The customer service here is disgraceful!!

I had two fantastic services last week: a facial with Jamie and a message with James, both of which…read moreI absolutely loved. They are both very professional and great at what they do. Jamie gave me the BEST scalp massage! (Yes, it messes up your hair, but it is SO worth it when you have a facial). And the rest of the facial was equally lovely. It was very relaxing and my skin feels fantastic. James gave me the BEST foot massage, as well as a total body massage! He is strong but uses just the right amount of pressure. I have had many massages over the years and including the foot is rare. To me it is such a treat! (Kind of like a scalp massage during a facial.) The whole massage was a treat, and I came out of there feeling like a noodle. The Spa itself is very nice. The accommodations are appropriate and the staff overall was great. I live about an hour and 15 away; I picked this spa because I was meeting a friend halfway. I enjoyed myself so much that the hour plus drive won't stop me from returning.

Great place. The staff is very friendly. Very clean. I've never had any problems with my…read morepedicures and have been going there for several years.

Amazing! Tiffanee was awesome and Rubee too! My nails are amazing. I love the shape and the…read morepolish job is so perfect. everyone was so nice and super fast!

The place was filthy, and, they played loud obnoxious music that caused me to have anxiety. I asked…read more3x to get a short hair cut and I just got a light trim. I finally just left, however then went outside and cried. The receptionist came out and I asked for my money back so I could go someplace else and I was verbally abused and physically struck and pushed out the door. When I fell to the ground because of having a panic attack, they called the police. I had to go someplace else to get my hair cut the way I wanted it.

Love this place! I see Amanda D for my hair cut and occasional color needs. Everyone who works…read morethere is super friendly and it's such a welcoming place that I wish more people knew about! I got my hair colored my Amanda maybe a year ago, and she sat down with me and we looked at different colors (that came with the dyed hair in a book!) so I could see what color I wanted (brown), along if I wanted some tint to it (red, gold, rose gold, etc.) The only thing I will say is that the location itself may be difficult for individuals who use mobility aids, since it's below ground of a main business building and requires stairs down to the salon.

An absolute 5! I don't "give out" 5's very often but I love this place. First, the owner and top…read morestylist is on time! You will get in the chair at or very close to your appointment time. None of that all day waiting just to get in the chair stuff. None of that you have to wait because I need to eat, or I'm on my phone too much. She's attentive and on top of that she really, really (really) cares for my hair and takes her time to make sure it's nourished. My pixie cut has grown so much I really don't know what to do with it anymore because I want it to grow but I run out of styles. Here I can trust that my hair is going to taken care of and the style lasts! I can sit in the chair and just have full trust in my stylist. I have also taken my tween with me to get her hair cared for and she loves it as well. Her hair is softer, manageable and "flowy". She can't stay out the mirror sometimes! Even when I get short on time and have to do my hair myself or my daughter's hair, it's still easy because it's cared for so well. The service pricing is right, the products are top of the line, the service is on point and I leave with a confidence booster. I get many compliments on my hair each and every time.

The shop owners are truly the best! Tom and his wife van are very nice and welcoming and alongside…read morethat provide some of the best service i've experienced at a nail salon. I've been going for a little over a year consistently to get gel on my nails & toes. From their removal process to application & satisfaction of the customer they truly hit the mark on it all. HIGHLY recommend booking an appt with them. They are appointment only but also don't turn away business is they can provide if for you so you can try to walk in but call ahead! Super great people can't say it enough :)

My nails look amazing. They were very nice. I enjoyed the whole experience. Will be going back.read more