DO NOT GO HERE!! I REPEAT DO NOT GO HERE! My mother has gone here for the last 25 years never had a…read moreproblem, very loyal to this establishment until they tried to reprimand her for the stupidest thing ever. said the young staff member was crying for her talking about my nephews type 1 diabetes. The staff member told her that she Needed to be mindful of what she talks about and that she made two of her staff members cry... my Mother is a retired teacher she would never say anything political, inappropriate or insensitive. Now I realize some topics can be sensitive to others but the staffs unprofessionalism just lost them a loyal client. Doeant matter how good the Drs are if you have a SHITTTY front staff with bad customer service skills

Very thorough eye examination. Highly recommended. Everyone was so professional..Had no problems!…read moreI just didn't want my eyes dyalated. I wanted more, and I received that here at Marston..I highly recommend them!

The care taken through the exam process is beyond great. We appreciate the knowledge shared with us…read moreabout the chosen glasses and sunglasses that fit our insurance profile.

it used be good. but not anymore. My glasses wasn't fit for my eye, I'd like to have a new…read moreprescription. I contacted and left message. no one responded me my request. I've real bad experience even though they are charging more.

A few reasons I love Bayview... 1.) Lori is amazing. She…read moreshould teach classes in customer service. She took an amazing amount of time teaching me how to take contacts in and out a few years ago. I am terrified of touch if my eyes and it took forever but she was so nice and incredibly patient. She will also help you pick out glasses that don't make you look like a weirdo which is super hard when you can't really tell what you actually look like without wearing your prescription glasses. 2.) The doctor is really nice and professional and pretty fast. No one wants to read the letters off the chart on the wall but he makes it tolerable. 3.) The office gets you an appointment really fast if you need it. Thanks Bayview!

After cataract surgery, I was struggling These folks did a…read moregreat job for me. I recommend them highly

Dr. Sarah Taylor of Eyeglass World is the best optometrist! I took an elderly disabled family…read moremember to her recently for an eye exam. This family member hasn't been able to see properly for years. She recommended cataract surgery. The eye doctor we had been seeing for years never mentioned that my family member needed cataract surgery. We went to the cataract surgeon for the surgery, and my loved one now has nearly 20/20 vision for the first time in decades. The staff at Eyeglass World was very accommodating and friendly. Also, when I had to return a few times for adjustments to my loved one's reading glasses after the surgery, the staff made the adjustments quickly. One of the adjustments was made at no charge. I would highly recommend Eyeglass World and Dr. Sarah Taylor!

Not very nice people work here. Grumpy, belittling and condescending know it alls to be completely…read morehonest. Come off really rude. In the middle of buying glasses I wanted to just walk out. Maybe I should've. They get you with these "great deals" but you still end up paying $320 at the end of it all.

I really try to support local business when I can, which is what drove me to Suburban Eye Care a…read morefew years ago. I've had a few small problems with them, including pricing issues and communication issues, but I was willing to overlook them. However, the last straw for me was at my most recent eye exam. During some routine tests, the tech sat me in a chair in a darkened room, explained the upcoming test to me, then nonchalantly told me that the test would be an additional $45 charge, without giving me an alternative or the option to reject the test. However, I interrupted her and told her that I wanted to reject the test. The tech then said that I would need to have my eyes dilated if I rejected the test, and I agreed to that. Then, she handed me a form and told me that I needed to read it, as I was sitting in the dark without my contacts in or my eyeglasses on, in order to reject the test and opt for dilation. Later, when we returned to the exam room, I was asked to sign the form, again, without my contacts or glasses. It seems to me that asking a patient to read and sign a consent form without their contacts or glasses, in a dark room, is ethically dubious. It also seems like really shady sales practices to make a test with an additional $45 charge the default, when a no-cost alternative is also available. I don't think I can trust Suburban Eye Care to have my best interest in mind after an experience like this. I sent this feedback to Suburban Eye Care soon after my negative experience and received no response from anybody at the practice, so it seems clear that my concerns are not important to them.

Be aware of this place specifically the vision therapy department, poor communication,…read moreprofessionalism, and questionable intentions - left feeling scammed. The vision therapy manager requested 12k out of pocket costs confirming my insurance would not cover. As soon as I raised concern about cost, they instantly provided a $4k reduction. The vision therapy manage was annoyed with me questioning the cost when come to find out my insurance coverage had never been checked! My insurance company had to reach out to them to get them to even check my insurance. They even called me back to let me know something seemed odd about their conversation with Suburban Eyecare Vision therapy manager. Sharing this experience as I'm honesty at a loss as to why this was such a difficult, confusing experience when it was easily avoidable with a little work - that I ended up doing in having my insurance company contact them. I ended up choosing not to go here given this experience and also after researching this isn't the first time this place has been involved in scams with the owners history of being indicted on many felony charges of writing illegal prescriptions. Avoid this place!

I came here shopping around for glasses frames. I walked in and was surprised with how many people…read morewere in there. Many of the employees were assisting customers so I just took the liberty to start trying on different glasses in the mirror. After about 10 minutes or so I did find a free employee to ask about pricing and such. He was helpful, assisted me with other frame suggestions,and provided me with all the information I needed. Their prices are quite reasonable as well which I really did like.

I moved 40 minutes away from Westland, MI. I returned to this "super store" after 3 years to learn…read morethey closed their on site lab. Instead of taking a day to get new lenses placed into my existing frames it will now take 2 to 3 weeks. I struggle to understand how this benefits the customer. After all, isn't that the purpose of any retail business, to serve the best interest of the customer?

Service is very good also I like their eye glass's wear. Been going there for years I recommend…read morefamily and friends to purchase theirs eyeglasses from here.

Bad, bad practices I'm only giving 1 star because 0 is not an option. They charged my FSA card for…read morea ordered that did not go through. I had to appeal through my FSA company. I paid through my debit card and the store refused to email a receipt. Yes, they refused to provide a receipt after accepting payment.

I have been a customer at Seen Vision Care of Dearborn for several years. The staff is always very…read morefriendly and helpful. They carry the best designer frames, and it's always difficult to choose just one pair. I have a lot of respect and appreciation for Patrick - he's the best! I highly recommend Seen Vision Care of Dearborn!

Patrik and Krissy are great!! Dr. Wahab is great too. Satisfied customer!!!!read more