I was at Lowe's yesterday to buy some items to repair a broken water pipe. The young lady that…read morehelped me was outstanding. Her name is Andromeda, and she was friendly, knowledgeable and very helpful. She climbed a very tall ladder to get something I needed from the top shelf. Her professionalism is the reason they get 5 stars.

In a hurry? Need something specific? Coming here to ask questions? DON'T!…read more They don't have their stuff together, they will have you waiting for 30+ minutes when you need help, and they don't have the answers to your questions. They only care about the Pros. I waiting 30 minutes to get help with a piece of plywood and they kept skipping over me and helping other people. This store use to be great a few years ago, but now they have gone down hill. I guess they don't really care about the customer, they only care about the pros. The only saving grace was that some other guy was walking around and he came to help us. He apologized for us having to wait so long and was super cool about it as well. We never did see the original guy we asked for help though. Kinda disappoint and lackluster customer service.

Friendly employees...Good selection of overpriced merchandise... the place to go if you don't mind…read morepaying more.

I called the Nacogdoches store to verify that they had the 5 gallon Crown kerosene cans in stock…read more The person helping me said that they had 3 cans in stock and they were $19.00 each. I told them to check the price again and they verified that the price was correct. I then drove 15 miles one way to pick up the kerosene and loaded my cart with the 3 heavy cans and proceeded to checkout. At the checkout I was told that the price was $29.99 a can. I told them that I called before I left the house and the price that I was told was $19.00 each. The manager was called and he told me that the price was $29.99 each. He said. "I do not know who told you that price. Sorry." All that I can say is that the help needs more training and that they should not quote prices that are not correct. Especially if the customer asks twice about the product and drives a long way only to have the prices switched upon arrival.

Terrible service and they made us pay extra because they did not want to tell us that it needed a…read morecharger.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Good hardware store. Place was clean and organized well making things easy to find. I was…read moreimpressed with the selection. I was greeted at the door and was grateful for the customer service I received.

From the owner: Nacogdoches McCoy's is your go-to supplier for lumber, building materials, roofing supplies, and…read morefarm equipment, serving DIY enthusiasts, farmers & ranchers, and contractors. Enjoy convenient online ordering, same or next day delivery (with some restrictions), a loyalty program, military discount, and best of all--knowledgeable friendly staff. For our pro customers, we offer timely job site delivery, dedicated sales reps, volume pricing, and online account management. Whether you're building new homes, remodeling, or tackling household repairs, we're here to help every step of the way! Visit us today to experience the Nacogdoches McCoy's difference!

Super great help! Large variety, knowledgeable staff. Clean rest room too!! Can help with any size…read moreremold ing job, kitchen & bath.

This location does not have good customer service. They have good prices, but one of our cabinets…read morewas not as we discussed when ordered. They would not make it right. They were also very rude when we called with the issue. I would recommend Surplus Warehohse for the prices, but I will not be using the Nacogdoches location for my future needs. We are unable to find a sink that even fits the cabinet that they sold us. When we tried to call and ask for suggestions on where we could find a sink that fits, they said that it wasn't their job to know what kind of sink would fit. They couldn't even suggest a place that would have a sink that fits their cabinets!

Please make darn sure you don't mind being stood up by Sears Technicians/Repairman. Not only have I…read morebeen stood up (3) three different times waiting from an 8:00am - 5:00pm WINDOW! But the repairman is NOT Certified on Lawn mowers as he disconnected the Safety wires to the Left control arm on my Zero Turn mower! Then he tells me NOT to let the mower idle in high (full throttle) because it turns or crawls to the left. After calling Sears and talking to maybe 20+ Sears agents, there is not anyone who will call you back to see what in the world is going on. I was told of (3) three different email address's to send pics, video and my complaint to and still nobody has called me! I've been telling those Sears workers they need to be seeking employment because at this rate Sears Hometown won't be around much longer. Leslie On Oct. 28, 2021 a technician was supposed to show up. No one shows up but that NUT of a repairman filled out the Sears estimated cost and signed it with an X. But the other times he doesn't fill out any Sears Estimate anything? WTF!!!!!

Good inventory and helpful staff…read more But those are negated by money grubbing corporate policies that hinders them in selling 99% of their appliance inventory. Tried to purchase a refrigerator today. I could pay with cash, check, or card. I was not allowed to purchase it without a Sears credit card. Was told by the salesman that he could sell me anything on the floor as long as I used a Sears card. As much as I'd like to support my hometown store, I will NEVER be doing business with them again. Absolutely disappointing.

I had my tractor in the shop there twice. Neither time…read morecould they replicate the problem. I called several weeks ago and was told by the service manager they would pick it up and try again. I even sent him a video on 7/27/17of the problem. He forgot I sent it to him so I called him back. He asked could he take the tractor home to see if he could replicate the problem. I agreed, and was told he would pick the tractor up ASAP. Today is 8/30/17 and I haven't heard another word from them. Unbelievable

From the owner: T-Rex-S carries top brands like, Gravely, Gator Tail, and Mahindra at great prices. Proudly serving…read moreTexas, we specialize in Tractors, Side x Sides, Lawn Mowers, and stock thousands of other parts and accessories. Call or stop in today!