Warning !!! First of all, they take your door panels off without telling you upfront when tinting…read moreyour windows. They did this to my Jaguar xk and broke both door panels and my tweeter housing which is part of the door .The car was in his possession for over 6 days. Upon pick up he tells me he used 2 tubes of silicone to glue my doors back together and he broke my tweeter cover. I called to rectify the situation and the owner James responds with a nasty childlike attitude.Then he asks me why I'm calling him so early and tells me he will call me back. It's been over a week now and now and when I call he's never there. They are great at taking your money but refuse to replace something if and when they break it . I just wanted my vehicle back in the condition it was to begin with. What is so hard about that? I would NOT recommend taking any luxury car here for a tint job bc apparently when they break something they will refuse to fix it. They will then blame the car and complain how difficult it was to work on. How about this,dont take a job on if you dont have the knowledge or expertise of doing it properly! Very dissatisfied!

CSP took me as walk-in but I would recommend calling to check for possible openings. I was informed…read moreabout the tint quality, price, and percent options. Not really sure how long it took because I dropped my car off. Overall great experience.

Needed some back speaker grilles put on my Camry, and every automotive was asking $200-$300 since…read morethe entire backseat and panels had to be taken off. Nortons charged me $120. Was waiting maybe 45 min. Nice people.

I have been going there for like 10 years Shout out to Brian . Good Christian brother and they do…read moreawesome work . Always willing to help and very knowledgeable about their product . Ignore the people who say that they did not try and help them . They get busy and sometime you have to wait but I dont understand anyone thinking that you should drop everything the sec you open the door. Go see these guy ..they are the best period . Patrick Mathis

I had Morimoto headlights installed here and overall had a great experience…read more The install itself was clean and professional. There was a small issue with headlight aim afterward that affected my nighttime visibility, but when I brought it back to their attention, they took the time to re-check and dial everything in properly. What really stood out to me was that they didn't brush me off -- they worked through it and made sure the final result was right. That level of accountability means a lot. The lights look fantastic now and perform exactly how they should. If you're looking for a shop that stands behind their work and makes things right, I'd recommend them.

Sturgess was beyond excellent. They were able to fix my car stereo that I had cracked the screen…read morein 2020. Honda wanted $2,400 for a new screen and new radio. Jesse was able to send my radio off and have it refurbished for 900. When the radio and screen came back it looked brand new. I only wish I took my car to them soon. Thank you so much.

As much as I hate to say it, I'm very unsatisfied with their work. I went to have a new car stereo…read moreinstalled as my vehicle didn't have the bluetooth technology. They talked me into a $200 system that connects to your existing car stereo and "works exactly the same way" according to the sales people. Well, it doesn't work the same way at all. It's a huge pain in the rear to have to turn off the bluetooth on my phone to listen to the radio, then if I get a call, hurry to to turn on the bluetooth, change the radio station to the station you have to preset for the phone to connect then wait for it to connect and then answer the call. For one thing, this equipment is dangerous. I've missed several calls trying to do all that while driving and realized how ridiculous and unsafe it is. Secondly, it's terrible quality and looks shotty installed in the car. The equipment they sold me on was junk, and I feel they were just trying to push these units to get rid of them, and it costs almost the same as the stereo I wanted that included the blutooth technology and worked by simply answering the phone when I got a call, not having to make sure everything was set to the proper channels and settings before I could answer. The worst part, is the work on the installation. Not only did they break my cup holder latch during the process (which I didn't realize until a few hours after I left, but knew it wasn't going to do me any good at all to take it back cause how do I prove it wasn't like that previously?), but the workmanship is terrible. There are literally wires hanging down from under the dash and next to the door. I have gotten my foot hung up in the wires a couple of times trying to hit the brake or setting the emergency brake. I keep trying to tuck the wires back up under there and get them to where they won't fall out, but eventually they work themselves back out and become a huge liability again. The microphone doesn't mount correctly and is held on by a wire being hammed between the microphone and the mount bracket. All of that, and the sound quality on the bluetooth connection is terrible. It literally sounds like something you'd get for $19 at a discount store that sells anything but electronics. Honestly, I'd never go back to Norton's to buy anything and I certainly wouldn't get an installation done from them. I considered going back to them and having the stereo I wanted in the first place installed and all this nonsense taken out, but with the quality of the work put into this one and breaking the cup holder, I'd rather do it myself. The only reason for two starts instead of one - they were very nice. Granted, that niceness is what got me to buy into the whole "add-on" bluetooth unit, but nonetheless, they are very nice people to deal with.

I have had multiple systems installed at this shop. Mini Cooper, Genesis Coupe and BMW M5. Now I`m…read moregetting ready to install a system in my Toyota Tacoma. Now they didn't have the hardware for the Tacoma so I ordered it myself, but that is not the Shops fault. The lady that works there has always been super informative and smart providing information regarding their equipment and the install process. Their personnel who install the systems are professional and detailed in making sure everything works well. Plus if there would an issues all you would have to do is address it and they will fix it. I don't understand how people say they have an issue with this shop and just fix it somewhere else. In my eyes these guys get 5 stars...

Got a system put in my car a few years back. They guy was very helpful in my choosing the right…read moreamount of bass for me. We talked over types and the different amount in which to choose from. My system is very powerful for my car. The sound is exquisite. It has the perfect amount of bass that is not over powering. Also he does a great job at hiding the wires.Just recently my radio started going in and out. The owner was nice enough to check it out no charge. Turns out my kind of car radio goes out after so many years. Once again me and the worker look at my options and got the best style for my needs. The radio look beautiful in my car. The set up is so nice it looks Ike it was made for my car. I will always go here for any of my car updates.

I went in for a new alarm system on my 1976 Chevy truck and new speakers with a stereo…read moreinstallation. Brian was very knowledgeable and gave me all the information on my choices. I had the alarm installed yesterday and I am very pleased with how it turned out. I will be going back in a few weeks for the stereo and speakers and am sure he will do a great job with those as well.

I was impressed with the excellent service!!! The radio in my Genesis stopped working, and after…read moregoing through an expensive ordeal at the dealership with no resolution, I took it to Norton's. Brian at the West Columbia location was able to resolve the problem at a very reasonable price. He was very professional, easy to work with, and knows his way around all of this modern technology. Thank you, Brian!!

Went in to ask a question, he not only assisted with all my questions but also made several…read morerecommendations to solve my radio problem. I decided to get a new car play radio, they did a quick, clean job. Best of all it has solved my radio issue and has given me all the features of the car play. They did an awesome job, I would strongly recommend this business and their products.