The staff is ill-informed. I called to see if I could get a…read morediscount on a specific discontinued Rolex certified preowned watch I saw online. The staff notified me that they wouldn't be able to give a discount which is totally fine; the watch is in high demand. However, they also said they never discount certified preowned because it's price protected by Rolex. This is a blatant lie. Pricing of certified preowned Rolex is dictated by the dealer, not by Rolex. Certified Dealers can give discounts if they so choose. This is why certified preowned prices vary by dealer (bucherer, 1916 company.) This is public information, and also coming from someone who practices law and may or may not have a relationship with the crown

Handled my watch with care. I it did not work. They checked it. All it needed was a new battery,…read morewhich they installed. Very polite respectful of me and my watch. Highly recommend.

The jewrely I needed fixed took an extensive amount of time. However after I received the…read morerepaired expensive jewrely back. It was in prestine condition.

Paul Haig is a very nice, informative, and interesting guy. His passion for what he does is fun to…read morebe around, but his personal attention and the time he took to accomodate my needs and answer any questions went a long way.

They do a great job. I have been going there to repair/add diamonds tgo some of my jewelry. It…read morecomes out beautiful. My mother's 75 year old wedding ring looked brand new when down. I trust them and also, Betty, gives the best friendly, customer service.

They have been amazing any time we need a repair or cleaning. The staff is very welcoming and kind!…read moreWe will definitely be back to purchase jewelry in the future.

This family owned business is incredible and has earned our business. Arda is the nicest person and…read moreequally knowledgeable!! Keep up the great work!!

I have exclusively used Modern Art Jewelers for all my purchases , cleanings and repairs. They do…read moreall their own repairs and are very fair and reasonable. A family owned business for years. They have quite unusually beautiful pieces to choose from.

I am thrilled beyond belief! The care, concern, desire to make us happy exceeds ALL expectations!…read moreThe store owner and manager bent over backwards to assist us personally and make sure were were 1000 percent pleased. The heirloom ring repair glitters like it never has in its 100+ history. One of the amethyst stones was lost and replacing the stone with a similar color & clarity was incredibly difficult however, J Thomas came through with a perfect match! I also had another 100+ ring that belong to our great grandmother. That ring too received the 5 star treatment. I'm proud to wear these rings today and HIGHLY recommend J. Thomas Jewelers to anyone for new treasures and or repair/restoration work. Rochester Hills is truly fortunate to have this store in our community.

The service was great they were very helpful,and they have a very large selection of products and…read morewhen it came to pricing they were very fair.

I was on the hunt for a piece of jewelry and a vintage/art deco pieces in particular. I was…read morerecommended this place, so I checked them out on Yelp and their website. After checking them out online, I was very excited to see what they had to offer. However, when I got there, I was quickly disappointed. There was only one employee who was busy appraising jewelry for a customer. This would not have been a problem, but it honestly seemed very unwelcoming how completely we were ignored. A simple "Welcome to our store. If you need anything I can help you momentarily" is nice, but I am not the type of person that gets huffy if I don't get greeted, but I was completely invisible for at least 5+ minutes while we waited by the display we were interested in trying to make eye contact from 5 feet away. I guess he realized we weren't going to leave, because he decided to help us. I was finally able to try on some pieces, but the lighting in there was so poor (unlike traditional jewelry stores that are very well lit) that I really had a hard time seeing the pieces I was trying on. I know vintage pieces were designed to be viewed in candlelight, but that's not the case anymore, and it would be nice to clearly see what I am planning on purchasing. Also, everything looked really nice online and had ratings of VS2+, yet in the poor lighting, there appeared to be significant flaws in the diamonds that were visible to the naked eye. To me, a lot of the pieces looked like they had taken a beating. Besides being a cold experience, at one point, while we were looking at one tray of rings, the guy pointed out that one was missing so he would know not to assume we stole something. What?!? Besides the fact that I apparently look like a jewel thief, are you going to seriously say that to a customer?? Maybe Pamela is what makes this store slightly friendly (she was not in this day) but the employee she had working there last Saturday, left me still hunting, thoroughly disappointed, and slightly insulted.

Nice place. Lots of jewelry, but some other cool stuff too, like a sword, some ceramic figures,…read moreand a lot of classy antiques all behind some glass so you have to ask to see them. Most of the jewelry is past the $200 range (they do sell fine jewelry after all) but they have some under $100 stuff too. There is a mix of old and new jewelry, and they are a full service jewelry shop, so you can go in and get things polished. I got a cute sterling silver green ring from the 30s there for only $30. Pretty good deal.

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.