Hidden hotel with awesome location and views. We loved our room that faced the grand palace…read more Everything was clean and very roomy. Location is close to a ton of shops and restaurants: you will not be bored, that's for sure. I would love to stay here again! Walls are a little thin so we heard our next door neighbors arguing, but it's an older building so that to be expected. Great history and a great host. Thank you so much for a wonderful stay.

Hidden gem in the middle of the grand place in Brussels. This hotel has amazing views if you're…read morestaying in the rooms overlooking the square. The owner is a funny guy who's so helpful and generous. Will definitely be back.

It's been awhile but we stayed at the Amigo back in 1998. Right on the Grand Place. We remember…read moreheated floors in the bathrooms and a nice high room with views of the city. We were both much younger then and into doing what young lovers do. Hoping to get back to the Amigo in my lifetime. There was an excellent pizza place right down the way from the hotel. If I don't get back please tell Tammy that I love her more now than ever.

Enjoyed our return stay to The Hotel Amigo. Customer focus and service are delivered at the highest…read morelevel. The bell staff and front desk team are genuinely welcoming. The rooms are exceptionally appointed and the bar area is a wonderful casual experience. The breakfast service is truly the gem of The Amigo, the delicious food choices are exquisitely prepared and displayed. The best part of the experience is your waiter Claudio--He makes you feel like royalty and he easily could delight any world leader with his exemplary level of knowledge and service. Thanks again for another wonderful stay.

Centrally located. The premises initially appeared tired and worn (especially the hallway…read morecarpeting). The room however was in much better shape. The room was clean and comfortable. The bathroom in our room appears to be newly renovated. The bed was firm and feels new. The housekeeping service were top notch. Breakfast is better than average. the Hilton is conveniently located just across the Bruxelles Central train station. This made taking the train for days trips outside Bruxelles very convenient. Despite the worn carpeting on the public hallways, I would highly recommend staying at the Hilton Brussels Grand Place.

Excellent spot in the middle of it all. We could not have been happier with this hotel. It's steps…read morefrom the train station, the Smurf mural which leads out to a main road both towards the central grand place or out towards the palace. We walked everywhere and felt safe and had an easy home base we could return to. Huge rooms with big bathrooms. The air could be colder but that was our only wish. Otherwise free water/ice on several floors, beautiful lobby bar, easy check in, clean and safe. Would highly recommend!

Hotel's location is excellent. It's very close to all the shops and restaurants, about 5 min walk…read more It's about 10 min walk to the train station. The receptionist, Khun, was very helpful and friendly. We were assigned an Executive room with a view of the Christmas market. It was so lovely to see at night. The room was spacious and clean. The bed was comfortable. The bath products smelled clean and fresh. The hotel lounge was not available at the time of our stay but we had an amazing breakfast at the restaurant. I would highly recommend this hotel to everyone.

After waiting 20 minutes in an unorganized check in queue, I was excited to finally get my room…read morekey. Unfortunately, as I was about to enter my room, I heard a couple arguing inside the room. I knocked and turns out the front desk gave me an occupied room. I finally, after another long wait, got a correct room. The room was ok but very loud because apparently the centuries old building next door is being demolished or renovated and the workers are quite industrious, as in they start in early a.m. so bring ear plugs. Very disappointed in this Marriott property as it did not live up to my expectations for the brand.

Famous old hotel seen its best days but still quite nice…read more Great location. Good food. Good service. Great place for meetings.

I really want to go with 3.5 stars, but will round up for the rooftop bar and for the hotel manager…read moreand her assistance. Great location, right near that Grand Place and Brussels Central. The rooms are a bit dated, but our room was very spacious and the bathroom had double sinks and a separate makeup/hairstyling area. Our big problem was the Air Conditioning. It has just been unseasonably hot, but the AC wasn't going below 24.5 (about 76 degrees). When I called down, the first person said to give it time and she would send a fan up. When I called down a few hours later, the person said she and her colleague would change the settings on their end and set the thermostat to 20 (68 degrees). That evening, it's still around 24 degrees, so we opened the windows and put the fan in one of the windows. It helped cool the room down, but also let in tons of noise and light; bad for sleeping. The next day, when none of this was resolved, I asked to speak to a manager and explained to her the situation. She assured me that she would have a technician look at it and monitor to ensure that it is working properly. By the time we returned later, our room was around 22 (71.6; not what I wanted, but much more tolerable). Again, I find it annoying that none of the other people actually worked to help me, but I am glad that someone did so I can get some sleep. It's definitely not a luxury hotel, as far as service goes, but it served our purposes well in Brussels. If you stay here and need something, I suggest going to the manager. And, to the manager(s), I suggest retraining your employees to be honest with customers about what they can and will do.

Love it! One of the best stays we ever had. Will go back. Rooms small but the breakfast is…read moreamazing.

One of the best hotels I've ever stayed in. Rooms are a good size service is impeccable just a 2…read moreminute walk to the grand palace.

For the last of our 3 city/3 hotel of Europe, I lined up what I felt would be the best of the…read morehotels. This rating may partially reflect the misaligned of the hotel experience to my higher expectations of a Design Hotel by Marriott. The staff was friendly. When we arrived a bit early, they offered to watch our stuff while we grabbed lunch. They mentioned a room should be available early as they were not too booked. We returned in about 2 hours just to check if a room might be ready but were prepared to continue to explore if not. They said the room was cleaned and just pending inspection. Foolishly we waited, it ended up being over an hour and we were now checking in after standard check in time. Frustrating but it happens. The room was spacious but had a few minor issues a hotel of this level should not. They bathroom door would not close all the way, and while spacious, the room is still cozy and without a fully shut door, one could hear, well, everything happening in the bathroom. Further, the sink would not drain unless the plug thing in the middle was fully removed from the sink. These issues were reported but we weren't expecting they be resolved before check out (and they weren't). I was on vacation but needed to check in on a few work items. My biggest annoyance was that their wifi was spotty and best and kept dropping in and out. I ended up having to take my laptop out of the hotel to send a few important emails. Disappointing. Location wise, it's great. Easy walk to everything. Tenish minutes to the train station. In the heart of downtown without being subject to all the downtown craziness. As the goal was to minimize time in room, the location made it easy.

If there's a song that sums up this hotel it would Sadeness by Enigma. Chants are played in the…read morehalls and that aura you feel once you step foot in the hotel. This was for a one night stay in May using my Bonvoy card's annual free nights rewards. This was my fourth time to the city. **Location** Located a 7 minute walk from the Grand Palace on a quieter part of the City Center. **Check-In** Front Desk was friendly and were informative of the spa kit that would be found in the room. **Accommodations** The room had a Dominican chant feel when you walk in. The bed was not bad and the ceilings were high. **Amenities** Reservations were needed for the gym/spa amenities. There's a nice bar and restaurant in the lobby and I didn't get a chance to check it out. **Local Attractions** The Grand Palace is less than 10 minutes away and there's a Carrefour Market 5 minutes away on Rue du Marché aux Poulets.

Why 4 stars? Because it was centrally located and certainly unique!…read more --- --- --- This was the final hotel on our 13 days expedition throughout Europe. With our trip coming to an end, we had mixed emotions - it was something we looked forward to for months while planning it, but damn... we were to tired. We walked over 100 miles during our time in various cities, so we were both very excited to get back to a normal life... and Hotel Metropole was our last stop before making that journey. The main lobby area looked much more like a super old school bank, than a hotel. Outside the hotel, there was a ton of construction going on, as they were completely re-doing a very wide road (think small highway-sized.) The person who checked us in provided us with ear buds in case the construction noise disturbed us, but we didn't hear anything from our rooms. Plus, we loved the very centralized location of this hotel - everything was within one mile, which allowed us to walk to everything we had on our itinerary. Our bellhop quickly became my all-time favorite person in his chosen profession. He had our bags and basically went into an all-out sprint to make sure to catch the elevator, but somehow he did this super gracefully. I was wildly impressed. He couldn't have been nicer and more accommodating, as we had a few questions about the area and the room. The room had very high ceilings and a huge bathroom. It wasn't super updated or out-of-date - kind of caught in the middle. The AC was not turned on for our stay on May 9th, which meant that we had to open the window. Not ideal, but this was the norm throughout Europe at this time of year. Breakfast was offered for 9.50 Euros (Express) or 21 Euros (Full) but we didn't have time. We were only here for one night and had a flight to catch in the morning. My biggest complaint was the situation with the shower. When you turned the water on, it came out of both the shower head and the water faucet and there was no way to turn off one or the other. They were either both on or both off. That would have been fine, but the temperature in the water was wildly different. My shower water was warm, but the bath water was scalding. I would have loved the shower water to be hotter, but my feet couldn't handle the bath water to be turned up any more. It had to have been about a 20 degree difference. Other than that, our stay here was great!

Loved this hotel and wished we stayed longer. The hotel is welcoming with lots of space and…read morebeautiful decoration. We had a large room with a sofa and large master bath. Nice service and will hold luggage free of charge If you're arriving from Brussel's MIDI train station- it's a quick metro ride on line 3

We stayed here for a weekend while attending Tomorrowland and it was fantastic!…read more The hotel is simple but functional, they have a gym, spacious lobby and the best part is the proximity to all the hot spots in Bruxelles. And the centraal station is right next door. Our room was big and better than I imagined. Huge bed and bathroom. My only complaint is that the sink smelled like sewage lol. It probably needed maintenance because every time I turned on the faucet, it would burp a nasty smell that went away after a few mins. Made my mornings kinda foul but I was too happy with the overall convenience of the location.

Hotel Novotel Brussels off Grand Place is always my go to hotel when staying in Brussels. I love…read morethis hotel for its cleanliness and location near the Square and Grand Place. Staff is friendly, rooms are clean and updated.

A typical European hotel. Small rooms, smaller bathrooms, as is the usual…read more The staff was accommodating and willing to offer suggestions for breakfast and other meals since the hotel has no actual restaurant. A drawback in my opinion. This location is close to many restaurants and close to tourist spots in the central part of the city. We had an issue with the linen on one of the beds and they immediately corrected it and offered an unnecessary compensation. It's a good hotel and reasonably priced. Worth investigating if you're looking for a hotel in Brussels.

Close to everything, small rooms but there's a nice back area and low key bar. Can only quibble…read moreabout there not being a mini fridge.