This funeral home is excellent! My friend Trey passed last week - God bless his soul. He was a…read moreHUGE Auburn fan. Everything was Auburn related at the funeral, the employees even wore blue and orange. Flowers were all blue and orange, even his video had the pick 6 miracle second. I was complimenting one of the employees on the funeral and they said they also offer any variety of themes, catering, and you could even have a band! That is what I call Celebrating a Life!! The choices are amazing! Bravo Ridout!

After my father passed away someone suggest Ridout's Trussville as a funeral home of choice. We…read morecontacted Ms. Jaynee and she did an absolutely fantastic job explaining to us all the options that were available for cremation, and after we made our decision she handled everything for us. In a time like this, it was most comforting not to have to be bothered with handling a lot of details so her help was beyond appreciated. Everything was handled professionally and sincerely as well. We were most pleased to have chosen them for assistance and would certainly highly recommend their services.

The condition of the mosoleum where my mother is law is interred is horrible. This is beyond…read moreabsolute neglect and gone to the point of "your check has cashed and we no longer care even if you see it."

My mom recently died. She had prepaid for a funeral through Jefferson. They delivered great…read moreservice. They politely offered add-on services, such as providing a guest sign-in book, but we declined and were able to purchase outside products without issue from them, saving us money. They worked with us on everything from my niece and me doing the hair and makeup, to order of service, etc. Jane Sanders was our Family Service Counselor (title on business card), and she was fabulous.

I felt I was in good hands from the moment I heard Lynn Cleghorn's voice on the phone. She did not…read moredisappoint. She guided us through every decision and step involved in planning the funeral and burial of our son. Her professionalism and her kind and caring manner are a perfect combination for the job that seems more of a vocation than a job. She was a blessing to us and an asset to the team at Johns- Ridout's Elmwood.

January, I received a call that my son had passed away. Needless to say, I was in a very poor state…read moreof mind but I had to go to make plans for the funeral. Since I had used John Ridouts on the Southside for my mom and dad, that's where I went again. I was greeted by the staff and treated very kindly. I was taken to a room and a gentleman named Keith came in. (Sorry I don't remember his last name). He explained everything to me and guided me every step of the way. Even after the funeral was over, Keith called me several times just to see how was doing. He truly cared about me and my feelings. I would highly recommend Ridouts, Southside to anyone that has to plan or pre plan a funeral. I myself have pre planned my funeral to help relieve my family of the stress of doing it at the last minute.

I have been working with Cynthia over the last year to find various loved ones in the cemetery. She…read moreis always quick to lend a hand and is always very helpful and knowledgeable. If she cannot find what I am looking for she will take the time to research the information and get back to me in a timely matter. The whole staff at Forest Hill is extremely compassionate and truly care about their customers!

I have to make clear this is not a review about the cemetery, but the staff. I came back to B'ham I…read moretried to contact my best friend and the one I wanted to spend the rest of my life with. I found out she passed away. I called cemeteries, I used grave finders, etc. After several unsuccessful and careless attempts, I called the Ridout's Forest Hill Cemetery and talked to Olivia. By experience, I was not expecting much of her. I was soooo wrong. Since she could not find the grave right away, she told me she was going to look for it, and I thought this was the end. After few minutes she texted me back as she said and left the message in my phone about the location. I went there and she showed me and drove me to the location. She was warm, friendly and kind in this awful time in my life. I am grateful for her help. Thank you Olivia for your kindness and greatness. You have no idea how amazing you were that day helping me.

We used Cremation Services of East Alabama after my mom passed away recently. The services were…read moreaffordable and the staff was very helpful in explaining the process for cremation. I was able to complete paperwork and pay online. They provide the option of picking up the ashes at their facility near Anniston or they can ship the ashes to you if that is preferred.

Great service friendly staff, they show a lot of respect in your time of need. I would not hesitate…read moreto use them again.