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    Ridout's Trussville Chapel

    5.0 (2 reviews)
    Open Open 24 hours

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    9 years ago

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    Jefferson Memorial Funeral Home and Gardens

    Jefferson Memorial Funeral Home and Gardens

    3.0
    (2 reviews)

    I own a floral business that had a delivery at Jefferson Memorial yesterday. One of our drivers…read morecalled to let me know how extraordinarily helpful two staff members there were to her. This was a first for a driver to call with a huge compliment while at a delivery location. The staff involved were Rose and Jordan. It was added work on their part to assist. They could easily have said no but without hesitancy they helped our driver. Please keep in mind funeral homes have no financial incentive to assist anyone other than their clients. Rightly so, florists are expected to follow their rules and help make their job easier of dealing with their clients easier. So thank you Rose and Jordan for taking the interest, time and effort to save the day for our business and our client. Florists rarely get inquires to make referrals so their motivation was selfless.

    I would give zero stars if possible. They are horrible people working here. They have no compassion…read moreAT ALL! You are nothing but dollar signs to them. They sit you at a table and sling a list of prices at you like you are a dog. It was like being in a used car salesman's office. The arrogance was ridiculous. Then they want to jack the price up and tell you that's a typo. I told them no it was in print and I wouldn't pay a dime more. Ended up having to have my daughter moved bc the vultures only cared for money so I was worried about them stealing her jewelry or looking for gold teeth. Then they run your loved ones over with machines because they are too sorry to hand dig the graves. We had to threaten to turn them into Montgomery to get them to stop using the road they made over our family plots. I wouldn't send a gerbil here. Go to Deerfoot Memorial. I think that's the correct name. Those folks are wonderful. Very, very kind and supportive. I wish I could have buried my child somewhere else but I couldn't afford it. She deserves so much better than being here. If I go back and the road is still there I will go to Montgomery bc I wouldn't doubt they lied to us again. This has been happening for 20 years. AVOID THIS PLACE AT ALL COST!

    New JMW Funeral Home

    New JMW Funeral Home

    2.3
    (3 reviews)

    Handling the recent death of my mother has been hard enough but dealing with Rev. Howard, with JMW…read moreFuneral Home, has been the most unprofessional and stress inducing experience I could have ever imagined. Not only is my mother's death certificate covered in errors, but also, I am the one who has to complete and mail in the amendment to correct the all the errors! The errors include her incorrect date of birth, omitted names, a misspelled name, and even the word daughter was misspelled! Rev. Howard said he sent this paperwork to me and that I have to sign for it so I have been in my house all day. It is 9:45PM on Saturday, 12/29/18, and I have not received the paperwork. He has refused to respond to me all day and I had to cancel plans so I could be here. I am livid and wish I had chosen someone else.

    I wish that you could give 0 stars. Had to correct "Rev. Howard" over and over again as he could…read morenot even spell the name Michael correctly. My fiancé's cremated remains were given to me ON THE STREET with absolutely no paperwork what so ever. It is required by law to receive paperwork or you're basically driving around with a body in your trunk! They could not even put his remains in the gold paper box and instead gave me the remains in one postage box when both I and the family asked to have two separated boxes. Yelled at my mother and I over the phone until we had the board of funeral directors contact them to tell them how off base they are. His email is one of an auto dealer. I would never recommend this service to even my worst of enemies. Again. I wish I could give them 0 stars. Will be filing a formal complaint with Montgomery.

    Ridout's Trussville Chapel - funeralservices - Updated July 2026

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