1. Aubuchon Ace Hardware

1. Aubuchon Ace Hardware

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New Britain, PA

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Aubuchon Ace Hardware

4.5 (2 reviews)
Closed 8:00 am - 8:00 pm
Updated a few days ago

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5 months ago

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5 months ago

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Until Yesterday, I've always had a very good experience at this store. I purchased 6 stick on paint…read morechips for my mother who is a stroke victim - took them back to her house in Doylestown and due to her lack of communication, I then realized she wanted darker paint for her kitchen cabinets. - 15 min later, I took the 4 UNUSED stick-one back. I returned to the store & asked if I could switch them for deeper colors. A clerk by the name of "Tyler" wasn't only insensitive about my situation, but was extremely arrogant! He refused to let me swap out the UNUSED paint stick- ons. He said they were non-refundable and he couldn't make any exceptions - even though I had just left and they were brand new. This made no sense at all that he was unwilling to make a good judgement call and exception - especially since it involved a senior citizen who had a massive stroke and lost her ability to read and write. He was flat out uncaring. Then, to top it off, when my mother and I left he gave us a huge sarcastic smile and said " Have a fantastic day" - WOW! I think Sherman Williams Doylestown needs to give their employee a lesson on etiquette & customer service or possibly get some staff who's empathetic to their customers.

I needed to buy paint for my contractors repainting my office suite and was extremely happy with…read morethe two gentlemen working the counter. Not only did they know all the right questions to ask, ensuring I purchased the correct products, but their additional advise was much appreciated. Really great customer service! Will be back.

Black-eyed Susan

Black-eyed Susan

2.5
(8 reviews)
7.9 mi
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$25,000... for TWO Christmas Trees?!…read more I don't normally blast a business on social media, but this one... this one deserves it. And honestly, I need to vent before my head explodes like an overinflated ornament. As many of you know, my wife and I recently moved into a big, beautiful new home. So, wanting to do something special for her first Christmas in it, I decided to surprise her by having the inside professionally decorated for the holidays. The plan was simple: we'd walk up to the front door after our Thanksgiving cruise, she'd see a single elegant wreath, open the door, and BAM--Christmas magic. Hallmark-movie level brilliance. Something she'd remember forever. Well... she'll remember it. Not in a good way. I found a company online called Black Eyed Susan in Doylestown. I spoke with Susan herself -- and in hindsight, the red flags were waving like a parade. But I ignored them, gave her a $25,000 budget, sent photos of the house, arranged access while we were away, and paid a deposit. Fast-forward to the big reveal. We pull up to the house, and instead of holiday wonder... We're greeted by two massive flower pots tipped over on the front steps. Dirt everywhere. My wife is already annoyed. We spend 10 minutes trying to lift the things before realizing the bottoms are ROUND. Not flat. ROUND. Who even designs pots that way? The answer: someone selling overpriced junk. But hey, maybe the inside would redeem things... right? Spoiler alert: it didn't. We open the door expecting Christmas brilliance, and instead--we get... A Christmas tree in the foyer. Just one. And not even a remarkable one. Literally just... a tree. And some droopy, wilted green garland that looked like it had fought a battle with a weed whacker and lost. That's it. For the whole entryway. We turn the corner into the family room, and there's another Christmas tree -- this one comically oversized, like it was trying to escape from a shopping mall. A few random glass balls dangled from the upstairs walkway. Four windows got lonely ornaments. And the mantle -- which on Susan's website looks glamorous and luxurious -- had the saddest strand of wilted garland you've ever seen. I've seen more impressive greenery at Home Depot in JULY. So for $25,000, what did we actually get? Two Christmas trees and some wilted greenery. That's it. That's the whole list. After a few days of trying to reason with Susan the Snob -- who, by the way, speaks to customers like she's hand-selecting decor for the Queen of England -- I realized something: My wife was supposed to get a Hallmark Christmas. Instead, I accidentally hired the villain of the movie. I even tried to be MORE than fair. I told her she could take everything back and keep $10,000 just for her "time." But nope. Susan the Snob decided she wants ANOTHER $5,000 from me. $5,000. For... what exactly? The dirt on my porch? Feel free to tell her what you think of that idea. And finally -- if anyone wants two giant, overbearing Christmas trees for next year... come get them. Free of charge. Because we will NEVER be using them again.

I Love the Paris flea market they have every year!!! it's amazing. It's the items that are slightly…read moredamaged or she no longer desires for her interior design business.

Photos
Just one floor up and this bit of drama lures you in!  Bookshelves with sconces for atmosphere and reading lend a place for collectibles.
Just one floor up and this bit of drama lures you in! Bookshelves with sconces for atmosphere and reading lend a place for collectibles.
Blush and Boho influence in the bedding and bed bring personality to this bedroom. Soft hues with interest make this room personal.
Blush and Boho influence in the bedding and bed bring personality to this bedroom. Soft hues with interest make this room personal.
Black and white marble flooring..and yes, radiant heat. A smaller scale marble floor, also in a black and white.

See all

Black and white marble flooring..and yes, radiant heat. A smaller scale marble floor, also in a black and white.

Aubuchon Ace Hardware - hardware - Updated July 2026

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