I love this store. Local, convenient, carries basically everything we'd ever need. The staff is…read morevery friendly and helpful. I'd much rather support this store over the big box stores, any day. Highly recommend!

I've been a customer at Cooks for at least 20 years, and always found the staff there friendly and…read morehelpful, especially for the occasional "odd" project that needed a little thought to plan creatively. One can't get that attention at a big box store, even if the aisles are wide. That said, there are better stores for some items, but knowing where to shop for what is a customer's responsibility. I really like the convenience, friendly staff and good quality of merchandise at Cooks, and highly recommend them - no reservations at all if you plan your shopping intelligently.

I've been a customer at Cooks for over 20 years and have always found them friendly and helpful,…read moreespecially for the occasional "odd" project that needed a little planning and creativity. That's hard to get at big box stores with the same convenience and personal attention. That said, there are some items that would not make sense to shop for there, but it's the customer's responsibility to know where to go for what. I would not hesitate at all to recommend Cooks hardware for a wide range of hardware needs.

One of my favorite small businesses to support. Rod , Jill and the crew are accommodating and…read moreinformative. They almost always have what I need

Rented a small stump grinder for 24 hours. It worked for maybe 5 minutes before it stalled every…read moretime it hit the stump or even the ground. brought it back after only two hours, but they were nice enough to just charge me for five hours instead of 24 hours even though the equipment didn't work. Never doing business with them again.

I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

I love a small business. The crew at Maine Hardware are reliable, dependable, and always helpful…read more This is my go to for all things paint, hardware, tools, and even household products and extras I didn't know I needed but certainly make my life on an island easier. And they deliver to the Bay Lines! Awesome store that truly embraces a thoughtful customer-focused experience. Thank you!!!

It always has what I want if I have a question, they escort me right to the item I am looking for…read more I found everyone in the store to be helpful.

Excellent service! Always find what I'm looking for great prices staff is amazing always eager to…read morehelp.

I've been going to this store for many years off and on. If I'm doing a project and need a tool or…read moresoil quickly, because it's the closest one to my home. When I go in, I ask where something I need is located in the store and all I want is to just go make a decision and get in and out as quickly as possible. Usually a man/clerk will tag only and mansplain and second guess my choice, or ask me how I know what I need. Basically saying things that are extremely outdated and sexist. I've gone in and watched how male shoppers are treated and it's a whole different thing. If you bring it to the cashiers attention in hopes she will let management know and make a change that fits with this decade, you hear, they're just trying to be gentlemen, hun. If you're a woman that is capable and isn't a damsel in distress, you shouldn't go there. It's an absurd and incredibly upsetting experience.

Great service and selection. Much better than a big box store. Friendly staff who go out of their…read moreway to help.

I took in some plant holders and I could not loosen the screws to get them on my railing. Two…read morepeople at Ace tackled it and got the screws loosened and sent me home with the Allen wrench. Going forward to get the screws done. I highly recommend Ace. They are the best and very kind people.

I called Home Depot to ask a few questions regarding a galley kitchen & cabinetry. I didn't have 1…read moreexact measurement. I was giving her crumbs, guesstimated all & she baked a loaf of bread!! I spoke to an awesome woman who's name is Marie, she could give me calculations on everything that I asked! I was boggled! She is exceptional!! Very impressive. I gave her whacked minimum measures & Marie was able to help me with every single inquiry including phenomenal suggestions. Marie is a find! She's one of the few of very few employees who offers up exceptional critique, how to & what options were available etc etc!! I hope she makes bank! She's worth the big bucks. I call with so little information, she spoke to me for nearly 30 minutes without an iota of hesitation. She knew exactly "what to" in the department of carpentry including stove/refrigerator sizes. Marie is Home Depots best of the best. She's a wicked strong employee. She's likely a manager or in construction if not she is well versed & worth her "weight in gold!!" Marie exceeds.. she's patient, professional, kind, great sense of humor, & she knows exactly what's up without fail. Marie is one amazing lady!! Home Depot needs to recognize a rarity like Marie & give her $$cudo$$. I was in construction many moons ago & wouldn't be able to respond with any type information as she did. Marie is what I call an Exceptional Super Pro! I've been to the best of the best in stores i.e. paints, fabrics, whatever high-end! Marie could go anywhere & work wherever she desires. If any one extremely high-end store is looking for a woman with her skill, background & I believe she has rare photographic memory... I'd be offering her big bucks & snagging her from Home Depot!! She's a rarity, a true gem! Marie's invested at Home Depot, they need to invest in her so as not to lose her. I'll say she can build it & they would come!! She could simply own her own place & make it work!! She can do whatever her heart desires or dreams!! Yes, she's all that!! "photographic memory" the technical term for this rare, visual recall is eidetic memory--hyperthymesia"

Great Home Depot, but needs to keep their registers open, not just self-checkout, please.read more