Big Lots is always worth stopping in to find a bargain…read more They have lots of games and toys at low prices. I also got some awesome fold up chairs for when guest come. Videos and games are also at a good price. They may not have the latest and greatest but that is why they have bargain prices. This place is clean and well lit and easy to get around in. The parking on this side is a bit less crazy than the other side closer to Market Basket. This is in a strip mall with a few restaurants, CVS and other stores.

Matsul is a bad employee. We bought metal tins to put holiday cookies in. She was rough handling…read morethem, smashed the around, threw them and dropped them. We asked her to respect the items we were purchasing and all she did was giggle and mutter under her breath. I am pretty sure she is a special snowflake... but there is a reason special snowflakes don't work with customers... they work out of sight cleaning and organizing.

If I could give ZERO stars I would. Terrible customer…read moreservice today at Union Street store. I waited in line almost 10 minutes. I picked up a few items while i waited for the line to go down. I found an expired shelf tag for an item I was going to purchase. The first cashier that started to help me told me I had to go to the other register because he didn't understand what I was asking. I expected to have the coupon honored as EVERY OTHER STORE DOES!! The 2nd cashier seemed preoccupied as she was also having a conversation with someone on her cell phone speaking to them in her native language. When I asked about the expired coupon She rolled her eyes and said Someone forgot to remove it I said ok, I took a picture are you going to take $ 3 off correct? She said no, no manager. If I scan it don't come off I can't do it I asked who was in charge that can fix it? She said no manager maybe tomorrow I don't know. I left the store without my items. The staff has certainly gone downhill since the beautiful renovation. Union Street you lost me as a customer. I'm deleting your app. I can get the same lousy service at Walmart

I am a resident of Ashland, and Family Dollar is definately the "too go store" for just about…read moreeverything. The store has had a fast turnover of help, but everyone they have hired has always been so kind and helpful in all they do. I have to put a "shout out " for Teresa, she is very accommadating, professional and goes above and beyond to help people, she excels at all she does, and is surely an asset to our wonderful Ashland store, always a joy to see her smiling face. Keep this place going we need this store in our little town.

This store and their checkout process has gone downhill…read more The store can appear empty but once you go to checkout you wait on an unbelievably long, slow line. They now only have one area for checkout and they also did away with customer service for returns so if you are returning you are stuck on the line. I tried to go on a Monday morning to avoid lines and it was horrible with only 1 register open. I think I am done with this store.

Longest checkout line wait time ever. Literally only 7 people in front of me, still standing in…read moreline while writing with 3 people ahead of me and it's been well over 20 minutes.