Jay, Dino and Ari are the "Dream Team"! We went to 5 different Audi dealers and by far Arlington Audi was the best! Jay got us the BEST OTD deal and didn't torture us during negotiations. If anything, he suggested additional discounts that he could offer us (who does that?) Dino got us quickly through our paperwork and we drove away happy, knowing we got the best deal.. during chip shortage time, no less! Ari is a hardworking college student who test drove with us,, he was sweet, knowledgeable & truthful about the different models and helped us choose exactly what we needed! read more

Having owned several luxury cars, I have to say Audi is by far has the worst when it comes to servicing. The location specifically is always booked out months, 22 days for an oil change. My last visit they told me 3 months to diagnose a traction control problem. Good luck getting a rental if you're care is there for an extended time. Hire more skilled technicians to support the demand in the area. read more

Audi Arlington is hands-down the VERY BEST! From cradle to grave, beginning to end and everything in between, they made the process of purchasing my SQ5 seamless. My wife and I rarely give such glowing reviews, but the Audi Arlington Team has restored our faith in the auto dealership. Kursad and Shahab are as professional, kind and courteous as they come. In the service department, Dave Rockwell is leading the charge with superior customer service and streamlined processing of vehicles needing service. Dave always delivers when I call and need to get my SQ5 into the shop for service...routine service that is. I've been a very contented customer since day one 3 years ago. If you are in the market for a new Audi, CALL Kursad...if you're unsure if the other dealerships are any good...CALL Kursad...If you're wondering if your trade-in has any value, CALL Kursad, if you are considering buying or leasing a new Audi...CALL Kursad...bottom line, call the Audi Arlington Team and drive home in your awesome new Audi. read more

Audi Arlington - Audi SQ-5 Supercharged ride on rails. - Car Dealers Near Me - Arlington, Virginia

Updating this: I've emailed the address provided multiple times and never heard back. We needed a new key and some other work done, so I drove all the way out to Tysons from DC to use their service center instead. Perfectly happy with the service in Tyson's, though I didn't deal with the sales team. read more

They made some adjustments at this location because my last experience was excellent. Evelyn was assisting me, and she was terrific. I had to take my car in because of the transmission light. The part had to be replaced, but it was still under warranty, which I was delighted about. Also, the tires had to be replaced. Evelyn kept me updated on the progress of the repairs and called me as soon as they had one loaner available (it can be frustrating when they don't have one available and the car has to stay in the shop for a week. But they got one available after a few days. I appreciate communication and effort). Also, Kevin was great with assisting with the loaner. They took excellent care of my car, and they did a great job of detailing it. Thank you Evelyn and Kevin! read more

If I could I would give 0 stars. The worst customer service ever on two separate occasions. My husband went in a few weeks ago looking at a car for me. He himself is a general sales manager at a dealership. Not one sales person came up to him to help. I go in today and same not one sales person offered to help. One was playing on his phone another drinking his coffee. How do they make money. I had to walk up to them and basically ask for the keys to show myself the car. The worst I was ready to buy a car they had but I will search high and low for that car at another dealership before I give this one any of my money. They need to clean house or training. With these bad reviews how you still in business. read more

Sold a car out from under my son. We were driving from 2 hours away and told the salesperson what time we would be coming. When we got there, we were told a couple came in 30 minutes before we arrived and bought the car!!! read more

Sold a car right out from under me while I was waiting for my slow-as-molasses salesperson to get my paperwork together. Horrible experience! Buyer beware! read more

I had an amazing experience at Audi Arlington. The staff was so helpful, friendly and professional the entire time. Ester was the salesperson who helped me through the entire process of buying my first car. She was very understanding and patient through the entire process and connected with me as if I was family. Eric helped me with the financing side of things and explained everything very well so I fully understood the vehicle agreement. The vehicle I decided on was a black 2016 VW Golf TSI SE with 72,000 miles and they gave me a great deal for a great car! From start to finish, everything was seamless and hassle-free and I would highly recommend Audi Arlington to anyone in the market for a great car and a great experience! read more

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"Not good" is not right. AWFUL! Staff needs serious customer service and communication training. My car started to leak. They said it was warranty issue and I made the first available appointment (which was in 10 days) I brough the car and they "worked" on it. They left dark greasy fingerprints on the light fabric of the roof inside the car. The next rain I figured out that the roof is leaking even more! IMADE ANOTHER APPOINTMENT! I brought the car in at 10:30 am at 3 pm I made a call to check on progress, no response. At 5pm I got a call that they did NOTHING because the technician had COVID and wasn't at the shop the whole day! Really?! They didn't know that at 10 am? It was stupid of me to make the third appointment. Guess what?! They took the car and let me know at 4pm that they had no time to finish it today. No loans are provided! No shuttle and .... no apologies! What is wrong with you, Audi Arlington Service? read more

Service center had car for 7 days to change one flat tire and "diagnose" a Bluetooth issue. Every day I inquired on status and possible loaner; and every response was a false narrative, "it'll be ready by end of day." End of day came and went with no update. And no loaner. Finally, on day six they offer me a loaner. Only to receive an email same day notifying me car is fixed. I bring loaner back, upon which they CHARGE me for a scratch on the rim that I didn't create in the 24 hours I had it, AND then they can't find my car paperwork to give me my car back. Sat in the lobby for nearly two hours, just long enough to write this review; STRONGLY recommend Audi owners, DO NOT COME TO THIS SERVICE CENTER. Drive to Tysons, they won't waste your time or money. Frankly, thinking about selling my 2017 Audi for another Lexus. Lexus has WAY better customer service, better value, way better quality. And Lexus won't scam you out of money. read more

It is not possible to get an answer to a simple question to make a state inspection appointment from the digital assistant, Stella, and impossible to talk with a human assistant. Completely frustrating. Their online scheduling system shows it is available all the time, which is unbelievable, so could not use it, either. read more

This dealership has the best service. We were helped by Jae Yang, Donald and Anthony. They were knowledgeable, friendly and willing to really work with us. This was the second Audi dealership we had been to that day and there is a world of difference between the two dealerships. Would highly recommend this dealership! read more

Very displeased with this Service center and recommend you definitely use another Service: - When I made the appointment, no one communicated it was a multiday recall replacement. There were no vehicles available or shuttle so I had to take an uber home. -When I picked up my vehicle, paperwork stated they completed an "complimentary inspection". The inspection was never done. Husband mentioned that we needed the inspection as it was out of date and they said "oh sometimes they overlook those items." He asked could they do the inspection since they said they did and they said unfortunately no, need another appointment. -Paperwork states complimentary vacuum but that never happened. -Here is the kicker, when driving from the lot husband notices a sound from tire. There was screw in my very expensive ($550+) run flat tire. Dan Choi states there no responsibility from the Audi shop as "they don't use any screws or nails onsite at their service department." He was not helpful at all. Horrible experience and last time I will take my car here. I am very hesitant that they even did the work on the recall because of all the complimentary work they claimed they did on the vehicle. Stay away. read more

Do not take your Audi here for any reason! Go to Audi Tysons or Audi Chantilly. They had my car for over a month. They never even looked at it the first week. They gave me excuses like, "the technician assigned to your car had a flood in his apartment." "Your technician called in sick today." Everything except the dog ate my homework. I don't want to know what is going on in "my technician's" personal life. I just want my car fixed within a reasonable amount of time. My service "agent" never called when he promised and talked in circles every time I spoke to him. I called the service manager several times and he was never available and never once returned my call. My clean shaven agent was able to grow a full beard by the time I picked up my car. I'm not kidd After my car was there for 32 days, I called Audi America to file a complaint. Miraculously, my car was ready the next day. $4400 for some bushings and an engine mount. Could have been done in 3 days easily. When I picked the car up, they brought it out and turned off the engine without putting it in park. WTH? Never ever ever ever ever go here!! It's a nightmare. I'd rather let someone fix my car in an alley. I used to get better service at Honda. I was in the market for an SQ5 but I'm rethinking it. If I do buy one it will not be from Audi Arlington. They are horrible. DO NOT GO HERE FOR SERVICE. read more

Recently I took my car back to the dealership for routine scheduled maintenance and the resolution of one other problem. I dropped the car off one day prior to the day of the appointment, because I had to rely on my son to follow me to the dealership and take me back home - nearly 60 miles round trip, on his day off. The service advisor, whom I had never met before, informed me that there were no loaner vehicles, even though three with courtesy car decals were on the lot that morning. I and one other car owner were the only two customers dropping off cars that morning when the shop opened. So, despite the first come, first serve loaner policy at Audi Arlington, the only explanation I received from the gent who wrote my service ticket was that the loaners on the lot that morning were being "removed from the fleet". Ok! Thank goodness I thought to ask my son to follow me there. Four days later I called the service department only to be told that my car had not even been given to a mechanic yet. So, what was the point of having to make an appointment at this dealership?? The service advisor did not call me to say that work on my car would not be completed on his estimated completion date, the day after my appointment was scheduled. I know that the dealership suffers as many others regarding loaner vehicles . The whole supply chain issue impacts everything. My real issue with this dealership is that in my experience, unless I am very proactive in inquiring about the status of my vehicle, on two occasions there was no attempt by the dealership to inform me of a delay in starting the service on my auto. This isn't true across all of the service advisors, thank goodness. I have been lucky in the past to have been advised by one service advisor, who is very good at providing updates. It is all about being consistent with good and reliable customer service in all departments of Audi of Arlington, especially from what is supposed to be a luxury car dealership. The inconvenience of not being able to rely on being given a loaner car will likely be resolved in time. read more

Absolutely terrible service. My car was initially here 6 months and cost thousands of dollars. Then, we came back for routing maintenance, was there a week, and then they told me the car was ready and it wasn't. Nothing was done. Terribly disappointed. read more

If I could give this 0 stars I would - this was the worst experience I have ever had. I had to bring in my car three times to attempt to resolve the issue. Still not fixed, also after the fact of spending a significant amount on breaks. I had to take several Ubers to the shop and back because I was told it was fixed only to find out it wasn't. The manager refused to comp me for my Ubers and had no solution for my car issues. I got fed up and drove my car straight to the Tyson's location. The people at Tyson's treated me so well, and I didn't even have to ask them comp my Uber. They asked if I needed one FIRST. And ordered me one. I will never be back at the Arlington location. Ever again. This place needs a serious look in the mirror. read more

Not only was it poor management but I got racially profiled because I look Mexican. This was quite the day all I wanted was to purchase the vehicle very poor staff, no help whatsoever! read more

If you want to get treated like you don't exist, visit this place. Maybe it is because I am a woman buying a car on my own, but this place - and Mohamed Ahmed specifically - were horrible. I was in the market for a new Audi A5, and found one that was on the way from the factory. It looked like EXACTLY what I was looking to buy, and for a few days I felt like my search was over. Even though the car wasn't at the dealership, Ahmed told me they had an exact model on the lot that I could test drive/check out. I made an appointment, but since the weather was bad, I wasn't into the test drive. We showed up early for the appointment, but were happy to wait. I told him that due to the weather, I wasn't interested in the test drive, but wanted to see inside the car. Since he was busy, I asked if someone could come out to the lot to unlock it for us. He said, okay, he would send someone out. We walked around the lot for a good 15 minutes or so looking for the car and waiting for someone to come unlock the car. No one came. We walked back to the building and decided to leave. I decided right then that even though I thought that car was exactly what I wanted, I wasn't buying it from him. A few more details.... 1. He saw us getting in the car to leave, but didn't say a word to us. 2. When we went out to the lot to look at the similar car, he told me he would follow up with me about when the car would be there. He never did. 3. We never actually found the similar car. I was looking for the coupe and all they had on the lot were 4 doors - but of course no one came to help us so maybe we were looking in the wrong place. And 4. Prior to going in, I had asked for pricing information. I had a pricing breakdown sent to me that looked great. But, when I asked him some questions about it over email, he wouldn't answer my questions. I did end up buying a beautiful 2021 Audi that is nicer and more expensive than the one they were offering, which I paid for in cash. So, it is his loss. If he had treated me like a person, he could have sold a car this week. read more

They were responsive, flexible and gave me a great deal on this new car! It also didn't take all day, which was a nice change.

Update: This place is a scam. After scratching up my rims, not telling me, then taking 5 days to repair them, they have now refused to take a look at my dangerously mis-installed brakes. They decided a loud knocking and scraping after being installed by their joke of a service department, and when I spoke to the general manager he refused to guarantee they would repair them, reimburse me for the cost of the service ($2200 for a basic 65k service and brakes), or even complete it in a timely manner. Even after I related to them the car did not seem safe to drive because of the braking issue, the general manager did not seem to car. After I threatened to bring a lawyer to the table, he promptly hung up on me. This dealership is a scam. Their service department does subpar work and refuses to deal with you in an honest manner. Stay away from this dealership if you care about your car at all My service advisor was names Stephen Jordan, and the general manager was named Victor. read more

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Worst. Dealership. Ever. What kind of "dealer" won't sell you a car? The kind that likes to keep cars and store them? No, I didn't go in with some pocket lint, Don Mattingly's rookie card, and try to steal a car from them. I had the finest of the United States' legal tender, but for some reason they wouldn't sell the car I wanted. They attempted to sell me a lessor car. So there's that... In general the service can only be termed "dumpster fire". I get it, there are a bunch of people who can afford Audis so they don't need to care because someone else will just show up and deal with them. But I'm taking a stand! No more! Their customer waiting area has hand written prices on the merch and looks like Chris Farley had a bender there, VERY unprofessional. Caveat: the service department is actually pretty decent. Shout out to Juan, he crushes it, but everyone else outside of service should quit sucking. read more

Scheduled an appointment on their service site for the morning of November 28. Brought the car in at the scheduled time and there was one customer service representative in a line of a dozen people waiting to have their cars processed. They held my car for 12 days without ever having a technician look at it and would never call me for an update. They only kept saying they're doing their best. Customer service on a scale of one to 10 is 1. I would call and ask for an update me be told somebody would call me right back.I was never called. They could never tell me when my car would be looked at. They had no loaners available. On December 11, I lost patience and had the car towed to another dealership's service department. This is part of a pattern of this dealership. I've seen over time they have only one or two customer service reps on duty and have not had loaners and a shortage of technicians to work on cars. I bought my car here and this experience is extremely disappointing and would recommend to anyone to avoid this dealership. read more

horrible customer service literally rude and they hang up the phone on you. worst ever!

The only reason I come back here is because its so close. Service department is slower than molasses some days. Every-time I have been there seems like there are always people that have waited six hours for regular service. Todays fiasco they lost someones keys found it after three hours and then they began the work. Good thing is the complimentary food thats why the rating is high. Somedays I wish I had a lexus there service in Alexandria and there food they get spoiled. Wheres the love Audi? read more

Audi Arlington - Car Dealers Near Me - Arlington, Virginia

They spent a LOT of money on this dealership - the venue, the building, it's all impressive. I visited to get parts for my wife's SQ5 today and after that transaction went to look at new cars in the showroom. I was the only customer in the new car showroom, yet every salesperson was busy with their head in their computer as I looked at the black R8 on the showroom floor. Not one person engaged me in a 15 minute period! Now I'll admit, I wasn't there to buy an R8 as I came for parts, but I'm a car guy and it doesn't take much to get me going. The R8 is all locked up (don't touch!) and I didn't want to disturb anyone in the sales force while they were on the TMZ website or watching the Falcon Heavy Lift launch on You Tube so I eventually left. But here's the thing....I stopped in a few years ago at Aston Martin of Tysons just to look - and four hours later had traded in my Porsche for a new Aston. Why? Because their sales staff saw a guy that liked cars and got up from their desk and went to work. Could I have been sold on this new R8? Maybe...I would not have refused an introduction to it. But you know, I don't feel I as the potential customer should have to go seek out help when there are more than enough bored salespeople around. What's the commission on a $ 180K car? Pretty good I bet... Audi of Arlington Salespeople : DO YOUR JOB. If it doesn't suit you - go get another one. And Sales Manager for the day - you should never, ever, let a customer not be greeted by someone in your showroom. It's bad business. read more

Audi Arlington - Car Dealers Near Me - Arlington, Virginia

So bad that I sold my Audi and got a Mercedes-Benz. Going to this place is an exercise in wasting time and money, even if there are some redeeming values. Needless to say, while I write this review to slam this location, there are positive things: a few of the front desk guys are amazingly nice and friendly, the location is convenient, etc. Certain people (Lucky) deserve much, much better than this place. Now for the bad stuff. The workmanship here is trash. My old Audi was a problem for a while, and needed new engine mounts. Note the plural: one mount was bad, suggesting to anyone with any mechanical savvy the other would be rapidly on its way out. They charged me nearly $4,000 and did not replace the other engine mount. Why? "It didn't seem like it needed it." Of course, they didn't check. The prices here are sky-high, but their workmanship acts as if they're just barely trying to keep old Crown Vics alive. I've had people put more effort into making me a hamburger. This is the only car dealer I've ever worked with that operates on the "uh, we might have a loaner car for you" policy. In other words, first come, first serve, no guarantees unless your body is there and your appointment is set. Unless you're prepared to show up right at opening (7:00 AM), they likely won't have a loaner, and you'll be forced to Uber everywhere. I have no idea why this is an issue for this dealer and no other dealer that I've ever dealt with, Audi or not. More broadly, I just couldn't trust this place. I hit a pothole in Baltimore and wrecked one of my rims. What would have cost $1k+ at this place cost me about $100 total at a local tire shop. How can I trust a dealer charging nosebleed prices that doesn't give a nosebleed level of service? read more

Always get great service when at this dealership. I typically go in for my routine service once a year. When you call to make an appointment you are assigned a rep that will take care of you once you arrive. I had Chris, who was very helpful. My only issue with this visit was that I had to wait over an hour for a loaner. He did explain to me that they were limited with the amount of loaners that they had. However he did say I was the next in line which led me to believe it wasn't going to be over an hour wait. Not really his fault. Overall I enjoy dropping my vehicle off here. Service is on point, and typically there aren't any issues with loaners. read more

DO NOT USE THEM. I am very disappointed with the lack of service I received at Audi Arlington. My right front tire was flat (apparently I ran over a nail) on Tuesday, Dec 28, 2021. I called Audi Arlington and ordered a new tire and was told it would be in Thursday, 30 Jan. I was also told I could have it installed on New Year's Eve as their service department would be open. The service advisor also told me I would be called when the tire arrived. On Thursday, since I hadn't been contacted, I started calling Audi Arlington around 2:30PM at the number on its website - no one answered the service line or the main line. Looking at the count on my mobile phone I called 10 times on Thursday and three times on Friday. I left several messages asking about my tire and for a return call, which wasn't easy because their phone hung up on me several times. My wife messaged them at the sales number hoping to get a call back - nothing. I called the customer advocate at Audi USA on Thursday, 30 Jan, and the outgoing message said the wait was an hour and 41 minutes - I hung up. As of 6 Jan 2022, seven workdays later, I still haven't been contacted by Audi Arlington. I would strongly recommend going elsewhere to take care of your Audi, regardless of how convenient this dealer is (less than five miles from work for me). Please save yourself some agony. read more

Worst experience ever! They are liars, shady, and all they care about is getting the deal done with no regards to customer satisfaction. I've had many issues when trading in my 2017 sti for a 2019 sti. 1. They knocked off $2k from my trade because they had to replace the brakes and tires. Yet they posted the car with nothing replaced. They also lied and tried to bring my trade in value lower because they had to paint my dings... they didnt paint anything on the car or repairs the dings on the newer car.LIARS! 2. My 2019 sti had a plethora of issues that was not disclosed when I asked if anything was wrong with the car. I live 3 hours away so I trusted them, my mistake, to tell me all the details and when I saw the car, it was night time so it was hard to inspect. -The car has HAIL DAMAGE -There was many dings and dents - 3 wheels are bent and the car shakes when going over 50mph -The front lip is cracked - The trunk gets stuck when opening sometimes - They drilled 4 holes in the front bumper 3. They charged me with a $2k RECON Fee just to have a messed up car thats not reconditioned at all 4. Ive tried calling them to speak with a manager to pay for the hail damages and 3 bent wheels. All I get back is "Just leave a message and they'll call you back." It's been about 2 weeks now of me calling and I'm getting no where. read more

Shame on me for thinking I could come back and receive better service. I have a diesel and periodically need adblue added to my engine. I normally take my car to Annapolis where they take care of it free of charge as it's a service that's included for Diesel engines. I've talked to THREE people in the service department that don't even know what it is. One offered to sell it to me so I can put it in myself after stating he wasn't familiar with it. Conveniently everyone is "new" and there is no service manager available. read more

I'm so sad that I am writing this review. But this was hands down the worst experience I have ever had at an Audi dealership. I have a 2019 Audi Q5 Prestige that I scheduled for the 30K AudiCare maintenance service, as well as a recall (something re: software) I'd been notified about. I'd also requested to have someone look at my passenger side driver's seat to see if there was a way to get out a dent in the leather. The person I scheduled the appointment with assured me all of those things could be accomplished. When I arrived on time for my appointment, I waited for someone to take my keys and check me in for around ten minutes. A few people walked right by me - never even acknowledged me. After I finally spoke with a service person who got me checked in, he told me that the software recall couldn't be dealt with that day because the person wasn't working that day and that my passenger seat could also not be assessed because whoever they have that works on interiors wasn't available. I was pretty irritated, because I wanted everything done at the same time and it's hard for me to take time off to bring my car there. While waiting to get a ride back to my condo (they will have someone drive you back if you're within 5 miles of the dealership) I asked to go look at the showroom, as I had JUST paid off my vehicle and was considering trading it in for a new one. I spent about 15 minutes in the showroom - no one offered to help me or asked if I had questions. So I got the ride home (no issues and was super appreciative!) and waited my Audi to be worked on and was told I could also get a ride back to the dealership which I very much appreciated. When I was notified the car was finished, they were nice enough to send a driver to pick me up. However, it was massively obvious he did not speak or understand English very well and was very anxious and uncomfortable to be driving. He didn't understand the Siri directions navigating him and confused left and right and blew right through yield signs and scared the living hell out of me. He is a massive liability and should not be allowed to drive customers because he's going to get himself or someone killed. We made it back to the dealership and while I was waiting for someone to bring me my keys, wandered around the showroom for another ten minutes - again, was COMPLETELY ignored. So I finally got my keys back and left. I was never emailed a feedback form. I did receive a text from the service person there a day or two later asking if there was anything else I needed - I responded that I was interested in the recall component being addressed and the interior passenger seat being fixed. Received zero response. A few weeks prior I'd filled out an online for the dealership about the possibility for a trade in and received a text I hadn't had time to respond to. I pulled it up and asked about receiving an estimated trade in value - and get ready for it... you're gonna be shocked - Zero response! This is my second Q5 and they honestly pretty easily could have made a sale that day. But between that and the crap customer service I received, no thank you. I see why they don't send out feedback requests to all service and maintenance events like the other dealerships do - because it probably would not go well for them. It's really too bad, as I wanted this to be a good experience and my "go-to" dealership. Now I will likely drive all the way out to Tyson's Corner as to not deal with this clown show ever again. Avoid if at all possible! read more

Very friendly staff all around and the property is very clean, check in was easy but communication needs improvement. Maybe they're under staffed or don't communicate well with each other but that's not my problem and I don't feel as a customer I should have to call on the status of my car. Service on my car seems like it was done well and because of Lewis and the young lady at the cashiers office going out of their way to insure I left satisfied I will definitely give this place another shot. Just fix the poor communication and I'd give this place 5 stars and would buy another Audi just because. read more

I bought my car here--and will NEVER go back. I had to reach out after my temp plates expired, and the people there kept handing me off to each other.... I was so frustrated and disappointed that I just paid to have them overnighted since I could not drive my NEW car back to the dealership. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE--and will drive anywhere to avoid going back there. (More so after reading so many other sad reviews on their "service.") read more

These folks struggle to do the right thing. I love my Audi, but the service center here is the worst. They had my car for 8 days to fix a Sun roof. They said the car was ready, and when I picked it up, the Sun roof would not work. This is the 3rd time I've dealt with the service department on various issues and each time the car was delivered to me with the problem not being fixed. I'm done with them. read more

Audi Arlington - Audi of Arlington service bays. - Car Dealers Near Me - Arlington, Virginia

I feel cheated, high jacked!!! I'll never go to this Audi dealership to get my car repaired ever again. Took my car there 2x for same problems they never fixed!!! read more

22 days car has been in shop. I bought it 29 days ago. Minimum efforts being made, zero consolation. read more

I didn't purchase my Audi from this dealership, but I service it there. Each time I have come in for basic maintenance they take 3 to 4 hours. Plan a ride home because they have no loaners or plan to camp out for most of the day. read more

This is one of those places if there is option for zero star they would have earned it. We walked in, ready to test drive and buy a car. Lots of staff running around , loitering and talking but no one seems to care. "Sorry we are really busy today, if you come back in the week we can help you!" Seriously? Is this how you run a business? Another guy, "unless you are buying today we don't have time for you to test drive". Okay genius, I am not going to lay down 50k for a new car without a proper test drive and treated with professionalism - there must be a reason I'm buying car and you are just a salesman. Off to another dealership (much more professional and competent) and bought a similar car in the same afternoon. P.S. your processing fee (higher than other in local area) and credit card limit (worse than others) both make other dealerships look good. read more