Went to get my car fixed and the manager named Rick talked me into some amount. He quoted $200…read moreextra . He asked me for the 200 cash under the table. Stupid me gave it to him not understanding. Iam a 65 year old female and Rick the manager scammed me 200 and pocket it. I called the owner dillian and told him what happened. Said he looked at cameras and didn't see me move. Then I asked him if I could see the camera and he said no. I called the bbb on this company. Any seniors please be careful. Rick is a good talker

Their gross negligence led to my elderly father's car being stolen…read more This place operates with a severe lack of security and customer care. For reasons I can't fathom, a technician handed my father's keys to a stranger who promptly drove off and stole the car. The staff's reaction was completely apathetic; they offered no apology, no assistance, and no refund for the service he had just paid for. Because of their actions, my father had to go through his own insurance at great personal expense to replace the vehicle. Worse, the thief is actively driving the car, leaving my father to deal with the ongoing nightmare of toll charges and traffic tickets arriving in his name. If you value your property, avoid this establishment at all costs.

They rustproofing my two crv, initially I leave them trhu their code a nice review. After I went…read more under my car, they missed spraying very important spots, Many years ago my car will drip oil for days after the treatment, this year their didn't cover the whole under car in a full 160 dollars package. I will have to avoid coming in the future, I told them in advance I need a good job. More than 300 dollars to the garbage ... will buy spray at Canadian tire and do what they didn't.

I always go there for more than 10 years for my car. The old employees were very fantasticly…read morefriendly but the employees this time they do not care about the customers & they abuse so many customers badly. Hope the owner get rid of these employees.

Had a great experience with Luke and Pia helping us fix our car for a great deal! Customer…read moreexperience 10/10

Stay away from this garage. They have sold me the car recently with the fake safety certificate…read more Two days later the dangerous issues was found by a mechanic in the car -rear shoks were leaking, rear brake leaking, exhaust hanger broken, front coil spring broken. The car could not have passed the safety test it was a dangerous to drive this car on the road. After I have returned this car to the dealer and question how the safety test was passed, I did not received any explanations. Be mindfull the dealer put this car back on sale immidiately and they selling it with tyhe " safety passed".

Lived within the area so this was the closest thing without having to travel far for repair. The…read moreservice is great because their trustworthy and straight forward. Before doing repair to your car they will call you (after diagnosing your car) and let you know the breakdown of what needs to be done before you make the decision should you choose to proceed with them. Very friendly and professional people. Highly recommend this place.

I needed the front rotors and pads replaced. Along with a rear brake lube service on my 2005 Jeep…read moreGrand Cherokee. Ben from Dixie-Bloor Service was very friendly on the phone when I called for an appointment. I arrived the morning on time and was greeted quickly and was told Ben would be with me shortly. After speaking with Ben and leaving my contact info, he told me it would be about an hour and I'd get a call with a full estimate after he had performed the inspection. Ben called an hour almost to the minute later with my estimate and a recommendation that other work I had asked him to perform was not necessary at this time. This is why I keep going back to Dixie-Bloor. They are friendly, quick to respond with a truthful appointment window, and will not perform work if it's not needed. On the phone call I asked him to look into another regular maintenance job and since it was on the lift, if he could he might as well do it also. He was so helpful and accommodating that even though it was a very busy day and it was unscheduled work, he kindly performed the extra task. The work was done earlier than quoted and I went back to pay and I brought a case of 12 cold adult beverages in tow to show my thanks. Can't say enough good things about Dixie-Bloor Service. I'm very glad they are in my area. -Dale

I've been coming to this location on and off for years. I usually go to my dealership for major…read morerepairs, but for tires and oil changes, I stick with this Mr. Lube. Normally, service is quick--maybe a ten-minute wait. This weekend, though, it was very busy (understandably, since we got our first snowfall and everyone was rushing to get their winter tires on). The chaos wasn't from the volume of cars, but from how the manager was handling the line: he had everyone start and stop their cars every five minutes just to move forward a single spot. Back out, pull in, inch up four feet--repeat. I ended up moving my car seven times. I get the intention--preventing people from cutting in line--but constantly having multiple vehicles shifting around like that is dangerous and a liability nightmare. A simple solution? Hand out numbered slips (1-20) as customers arrive. When it's their turn, collect the number as their car enters the bay. You could even laminate them to reuse! At one point, I saw a couple get visibly frustrated with the poor attendant directing traffic--because honestly, the process made no sense. It's not the employees' fault, but management needs a little more training and this system really needs a rethink.

l had a bad experience with Mr.Lube store 250 in Mississauga, I do not recommend this store to…read moreavoid the issues that experienced. I visited to do oil change and other services where the next day I experienced leakage from my car that the store failed or planned to fail in identifying the sources of this leakage to avoid liability and accountability. I decided to visit Peel Chrysler lakeshore to inspect my car for this problem where they succeeded in finding the source and fix it immediately

Fast, polite and very Professional Service. Large clean waiting area with complementary hot…read morebeverages. This is the only place I buy tires for all of my vehicles.

I have been dealing with Kal tire for years, today that has ended. My wife's car which has tires…read morefrom Kal Tire had a nail in it, I know it's tire season right now but I left the car at the Richmond Hill store at 7:15am and went back after work to the Kal Tire store at 5:15pm. The acting manager Adam was out so I spoke to the technician who came to the front. He was never even told about my car. I didn't yell, I didn't make a scene I just asked if the tire can get done. I was told no. They were short a tech. While I was there there were 2 tech's one just completed a car the other one I was talking to was doing nothing but I was told sorry nothing I could do?? My car was there for almost 10hrs and a 30 minute tire repair was never done. As I was leaving the I told the tech "that's it, no help" I turned to walk out the door and he says to me "Go complain to HR"? I was not a Karen I didn't yell because that never works. I guess being courteous and hoping to get help in a type spot is something Kal Tire RICHMOND HILL doesn't care about. I don't like seeing anyone lose a job, but the 2 gentlemen I dealt with today do not deserve jobs. I hope my rant does not fall on deaf ears and people stop using Kal Tire at Richmond Hill just disgusting the way I was treated