Robert T. helped me lease the perfect car for my little and I. It's safe and comfortable, and exactly what we needed. He was kind, patient, thorough, knowledgeable, flexible, and provided answers to all of my questions. If you drop by, ask for Robert! read more

I purchased a vehicle on May 11 2026 and thought everything went smooth. Well, time to receive my registration and now no one knows how to do their job. I sent emails four to be exact and up to now have not received a response! I contacted DMV on June 22 and they had nothing from the dealership for my vehicle. Next time I know better than to pay $340 dollars to have the dealership do the registration. I will go to DMV myself and have it done. FYI...you "DO NOT" have to allow the dealership to do your registration save your $340 and do it yourself. I'll be getting extended temporary tags thanks to this horrible service. read more

These guys are great. They walk you through the entire process and will walk you through with any questions.

The service quality here has been horrible lately. I would give it 0 stars for service. I left my car there for service this Friday morning (memorial weekend) and I was told a few hours. After no one called, I checked around 4 pm and was told 6-6.30 pm. No updates and no calls. I call around 7 pm and they tell me come back tomorrow. Imagine leaving someone carless on Friday before long weekend and not notifying. Next morning (today), I waited till 10 am but no calls or notifications. Finally, i call and they say its ready. While picking up the car, i tell the check out lady about my experience and how they should have communicated if it was going to take so long, she just shrugged it off. Her only focus was getting that payment and did not care about my issue. Never going back there again. read more

Poor service. Last time I had an issue it took about 15 phone calls in one day to get an answer. It was a Friday. Is it normal for financing department to open at 1pm? Today when I called a robot answered I asked for a representative and it hung up the phone. Terrific work BrookeAI! Employee of the month award goes to you! When I finally got through to someone they put me on hold 4 times with the anxiety driving hold music. The rep was not helpful and sounded bothered that I called. Do you not like your job? She could not answer simple questions about providing a service proposal. She couldn't answer questions about what work was done previously vs what is required for an 80k service. Isn't this information on file? What's the benefit of even using the dealer I bought from if they suck at analyzing data and answering unambiguous questions? She then told me someone would call me back. Serious question: Do most people who drive Audis have time to talk to a low level employee all day? Or would it make sense to have a one call resolution and email follow up? You know the feeling when you can tell the person you're speaking with on the phone is smiling and happy? Aka ideal client service. I did not get this feeling haha. Training needed. Am I the bad guy here for expecting too much? Please don't make me buy a Mercedes. Audi used to be a great place. Final rating: The 4 rings company gets 2 stars because I feel I'm getting 50% of the Audi experience and 4x50%=2 job well done! read more

Sales person was great and car process was quick and easy. Staff was very nice and helpful

Great experience! My mother was looking for a new car. Being a VW car guy myself, I convinced her to stick with VW. After couple of unpleasant visit at other VW car brand dealerships, I've decided to go to Audi Rockville. Kenneth was our sales rep. Though he was busy with other customers at the time, he maintained his professionalism and ensured us to test drove the Q3 they have on the floor in a timely manner. Kenneth was also able to acquire the model with the color combination and options within two days. We were able to come to the middle for a reasonable price. In the end, my mother was able to have her first Audi and I'm glad that our VW family was growing bigger thanks to Audi of Rockville. read more

Audi Rockville - Another joins the VW family. - Car Dealers Near Me - Rockville, Maryland

I have bought many cars in my life but the Q7 I bought there was one of the worst experiences of my life other than being diagnosed with cancer. I was lied to from the purchase to the service. I bought the wheel and tire warranty for 2-3000 dollars. And spent 7 months trying to get them to make it right. I paid my tire company to fix it and the when they finally got to it suddenly the pressuree sensor did not work. Had the adaptive cruise repaired under warranty and after the repair had no cruise at all because the "mechanic" forgot to put the fuse back in it. Trading the car today for a Benz like I have always had. From a respected dealer Euro motor cars.. Benz has real sales people with real service. I hope my nightmare is over now. read more

audi review I had stopped by this dealership on my way home from work to test drive a car without an appointment. A salesman, Sebastian, took the time to help me even though I came unprepared scheduling wise. He was nice & helped me with a test drive & said he would shoot me some numbers via text. I call the following day to follow up on those numbers I hadn't received, I was there close to the closing the prior evening so I understand things happen. The receptionist abruptly questioned why I was late for my "PPI appointment"...? Sebastian & I never discussed PPI nor numbers lol. I then ask to speak with Sebastian who was out sick this past week so I then asked to work with the used car manager, Jordan, directly. This was 11/11 & I still have not seen or spoke or heard from Jordan. I noticed this morning the price had gone down $1000 & I immediately called to actually schedule a PPI at 3:30 via Nico over the phone. Mind you this is during my work shift so I did my due diligence of getting reapproved for a lone as well as scheduling before hand. Nico responded & said the car would be ready & we would start the paperwork upon arrival. Upon arriving they spent about 25 minutes looking for Nico, then the salesman, Carlos, who the had moved me to. All for Carlos to tell me the car was, being tracked, but also sold (?), & was deprived to someone's house in Ownings Mills. I proceed to find out that this happened yesterday morning & the car was not even on the lot at all today. Why did the price drop? Why was the car on the website? Why did they schedule a PPI with no confirmation the car was anywhere near? Why did they call back within the 5 hours I scheduled to let me know politely the car had been "sold"? Hopefully you can figure out those questions when you go look at a car here because they had no answers for me. Thanks Audi Rockville, you suck! read more

I came in for a scheduled maintenance on my 2025 Audi A3, as a customer I always enjoy the professional and personable service that Michael Carey provides me with every visit. I want to recognize Layla Tucker for her attentiveness towards my vehicle needs and competent recommendations. These two Service Advisors are without a doubt the reason I get my car serviced at Audi Rockville. read more

I had an outstanding experience at Audi Rockville from start to finish!! The entire team (Kenneth, Sung and Marcus) were professional, knowledgeable, and made the process so smooth and enjoyable. Kenneth in sales took the time to understand exactly what I was looking for, answered all of my questions and guided me through the options with transparency and patience. The entire process was seamless--efficient, straightforward, and stress-free. We've always leased a car, and this has been the best experience yet. If you're looking for a dealership with top-tier service, I highly recommend Marcus and his team at Audi Rockville. You will not be disappointed!! read more

I know what you are going to say, Joy B. is at it again. Today, I had the pleasure of visiting the Audi Dealership of Rockville. A big thanks to Sebastian, he is super knowledgeable about Audi cars and was very easy to work with. We took an Audi Q3 out for a spin. It had a nice drive, but was missing two features that I was looking for. Their manager, Mark James, was very nice as well. So, I am going to go back and see if a new vehicle comes in with a more powerful engine and a navigation system. Both Sebastian and Mark were very nice and I enjoyed my visit there. The dealership is clean, modern, and has lots of nice amenities. Thanks Sebastian. See you soon. read more

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I leased an Audi at the Rockville location 2 yrs ago. At the time the finance people were trying to push the Audi Care plan on me, telling me that the brakes need replaced frequently and how expensive the brakes were. I JUST had my 20k mile service done (at Audi ANOTHER location). I asked if they replaced the brake pads (because they had NEVER been replaced before). The service man told me the brake pads generally don't need replaced very often. REALLY??? That is just ONE issue I've had from Rockville. Along with our sales guy offering me something that later found he told me in error! The phone people are terrible- I get switched to different departments, sometimes getting transferred several times. No one ever calls me back if I leave a message. I would NEVER work with this location again. I will be GLAD to hand over this car back to them when our lease is up!! Despite really liking the car. read more

RUDE and NOT HELPFUL. I called the dealership today and after choosing the options I waited roughly 8 minutes until the phone was answered by Guillermo. I explained to him that I was new to the area and recently purchased a 2023 Audi. I was having issues dealing with setting up MyAudi account. Guillermo told me he could set up an appointment to help me and we decided on 5:30pm today. I drove 20 minutes to be at the appointment on time and as I entered the dealership parking lot I was surprised there were ABSOLUTELY NO customer parking spots available. I found a place to temporarily park and entered the dealership. I waited patiently as there was no one at the front desk to help. Eventually a gentleman approached me to ask if he could help me. I told him I had a 5:30pm appointment with Guillermo. The gentleman asked for my name and I thought he went to get Guillermo. Nobody returned. Eventually another gentleman asked if I had been helped. I explained to him that I was waiting for Guillermo for our 5:30pm appointment. He told me Guillermo works on the internet and could not help me and gave me a phone number to call. I asked him to share this information with Guillermo for future phone calls. I will never return for this kind of customer service! read more

Awful - buyer beware. Almost a month after leasing a new S5 with them, it's still in the service department. They didn't initially offer a loaner, and I'm sitting here getting ghosted by everyone without an ETA on when I can get the fully-functioning car that I was sold and am still paying for. DO NOT DO BUSINESS WITH THEM. 09 OCT 2025, UPDATE: Dealership management said they'd help me out. Months later, no follow-through on any of it - naturally. DO NOT TRUST. read more

I rarely write reviews, but after my second terrible experience at this Audi service department, I feel it's necessary. I had an appointment scheduled for 10:30AM for three new tires and an alignment. I arrived at 10:15AM, but my technician was busy, so I asked for a call when they were ready to check me in. I did not receive a call until 11:22AM nearly an hour later. From there, the communication completely fell apart. I called back at 11:47AM, 1:32PM, and 3:02PM, leaving voicemails each time, yet I did not get a return call until 3:12PM. By this point, my car had been sitting at the dealership for hours without any progress. The technician admitted they could only call me during a one-hour window that I had already informed them I was unavailable. That explanation was both frustrating and unacceptable. When I finally did speak with the technician, his attitude was unprofessional. He was sassy, got smart with me when I questioned the delays, and took zero accountability for the lack of communication throughout the day. Not once did I receive an apology for the fact that my car had been sitting there all day with nothing being done. Text communication didn't begin until after 3PM something I was told could not happen until the work order was started. This made no sense, especially since the work order could have been opened at check-in. On top of that, I was never quoted a price before work was authorized. I was first told $1,330.89, then suddenly $1,339.80--neither of which had ever been discussed prior. I asked about a loaner since I live outside the area and my car had been there all day. They said none were available. I was then told the manager was "out of office" and to just leave my car until he returned but again, no loaner was offered. When I finally arrived at 4:45PM, I still had to wait until 5:18PM for my car. At checkout, I requested a copy of my multi-point inspection. Initially, I was told it was emailed, but it wasn't. After I insisted, they printed it out, and I was shocked to find a rim issue noted as "customer declined." I was never informed of this. Considering I have tire and rim protection, this is a serious failure on their part to communicate. This was escalated to both the service manager and general manager, but it's now been six days and I have heard nothing back. The complete lack of accountability is unacceptable. To be clear, I have had smooth experiences here with simple services like oil changes. But when something goes wrong, it spirals out of control and customer service disappears. This was the second terrible experience I've had my first was so poorly handled that they ended up cutting me a check to cover my monthly car note because of how long they kept my vehicle. Unfortunately, after this latest visit, I will not be returning. Audi customers deserve better communication, professionalism, and follow through than what I experienced here. read more

I went to Rockville Audi for a routine ad blue top off service. The service techs did their customary vehicle inspection where they evaluated my tires. The tech who evaluated my tires did not put back the lock for the wheel lock leaving me unable to change my tires. The only way I can change my tires is to damage the wheel locks leaving them useless. I live over an hour away from this service center this is a major inconvenience. I expect better from a luxury vehicle dealership and service center. read more

Audi Rockville - Wheel lock missing - Car Dealers Near Me - Rockville, Maryland

best that can be said is they have a location that is convenient for us. Service has been OK when they actually do some, but scheduling and getting thru their service "system" is a nightmare. most recently (today) I had scheduled a simple oil change and tire rotation using their online system (hard to get anyone to answer the phone there...) and indicated clearly that I would be waiting in their lobby while the service was done. I arrived on time, went to a service desk and the customer assistant told me the wait would be 4 hours, and that they "were a little backed up". not the first time this has happened at Audi Rockville, but will be the last as, like many others in these reviews I will not be going back. We are a 2 Audi family and have owned 7 Audis over the years, need to go to a dealership where we are valued as customers and where they have a functional service department. if you have an Audi, my recommendation would be to take it somewhere else for service. read more

The customer service here sucks! The don't take ownership and almost no one is willing to help customers after a car is sold! So much for shelling out for a "luxury" car!! read more

Do NOT ever consider getting any car from the Audi Dealership in Rockville Pike, Rockville, MD. My son recently purchased a used Mazda CX-5 and it now needs substantive repair which Audi refuses to redeem and repair. They are a 'grab your cash and go' type of a dealership that will leave you out to hang and dry.' This dealership is Unreliable, engages in false advertising (saying it's an excellent car), and totally absent of any integrity. read more

Customer service amazing and our new Q7 is exactly what we wanted. We actually bought another three days later

Shane Lee is an exceptional Audi sales rep. Very responsive, communicative, and transparent. I appreciate that he recognized my interests and moved the process efficiently. Moe Mallah in the finance department was equally helpful. read more

Tried to buy a part for my Audi online which is in stock. Only way to pay is via PayPal, and I didn't have an account. Called and parts guy who answered the phone was a total DB. He wouldn't take an order over the phone or even hold it while I drove the hour to get there. When I decided to make the hour+drive anyway and asked him to confirm the price, he quoted me about $30 more than the online price. He basically said buy it online if you have a problem. Will avoid this dealer at all costs. read more

My wife and I drove 40 minutes to this Audi location to have her look at a Certified 2021 Audi A5 sportback since no one had any in stock. When we arrived we were promptly greeted and checked into our appointment. After about 20-30 minutes of talks we were ready for a test drive (they had to bring the vehicle in) and we both liked the car. They weren't willing to budge on the price and it was being sold for a few hundred over sticker when new. They had a brand new 2022 in red, with the bigger engine, more features and the S line appearance package which just puts the cherry on top of an already beautiful car. They were selling for 3k over MSRP but we got 1k off with Truecar. From start to finish was 4 hours, they gave us a fair offer on our trade-in. I dinged them because they do add in all the crap low jack, some key stuff, then the maintenance package stuff. The paperwork was overwhelming especially after being there for 4 hours and I felt beat down. The process to buy all my other cars was much simpler, digital, and easier. read more

Audi Rockville - Car Dealers Near Me - Rockville, Maryland

Beware, they charge your credit card weeks after having it serviced. I had my car serviced at the dealership in January. I received a loaner car. I filled it up with gas to the level that was indicated when I picked up the car. My mistake, I didn't fill it up EXACTLY to the millimeter/gallon. No one stated this situation when I returned the car. The gas gauge looked the same to me when I returned the car. Low and behold, here it is March 13 and I received a credit card charge (without my authorization) of $15.50 for gas which included the gas rate that the dealership decided and additional fees. I was off probably a gallon at most. BEWARE.... they didn't even call to explain, the representative didn't say anything regarding waiving the fee. Just that he was looking at the charges and it all added up to $15.50. They just lost a loyal customer. read more

So I have joined the Audi family! We met with Antonio DiMarco! A fabulous car sales man! He was very pleasant and super helpful. When I checked into the Rockville Audi I stated I was just looking. However my husband and I have drove almost 40 minutes and in my heart of hearts I knew that today would probably my last Day driving my BMW. Don't give me wrong I love BMWs and I have been driving them for up as of nine years but the fact of the matter is they are not as reliable as you need a car to be. Ultimately they just look really good. However since I do enjoy driving a luxury vehicle I have been doing research for about a month or so to see what I could get into that was newer and would give me the most bang for my buck. I have been eyeing the Audi A5 sport back for a few reasons one being the trunk space and ultimately the main one being the trunk space. We took a blue Audi A5 for a test drive and I told my husband that I was not in love with the color. There was one inside of the show room and he asked me do you like the red one I said yes it was a 2022. My husband said and I quote "you are going to keep this car for a very long time"I smiled and said of course I will. And so we started the process of purchasing what Is now referred to as "Donny" yes yes I name my cars. The process was easy and with the market being the way that it is right now I'm really glad that we got top dollar for my BMW or what I consider top dollar for my BMW. It was also nice to have an understanding of exactly what this car could do. I've never driven a brand new car before they're always nice but a few years older in fact this is the first time I have ever had a new car. The staff at this location was super nice and very helpful I also like like the accommodations inside of the waiting area we were there from 2 PM till around 6:30 I'm not quite sure why the process took so long as it was a lot of back-and-forth but once we got going everything was a pretty smooth process. read more

Audi Rockville - Audi A5 sport back - Car Dealers Near Me - Rockville, Maryland

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I purchased 2024 VW cross sport from the seller by the name Arey Tristan. Before closing the deal he responded to all my phone calls a day text in right away time. After deal is close and I was needed him to fix the issue with temporary tag, he STOP answering to my calls, and responding to my text. Basically leaving to dealing by myself, with the issue that was created under his totally careless act. So, my free advice to all stay way from this careless seller! I don't have nothing against Audi Rockville dealership, but I am not happy with Arey Tristan. I will purchase my next vehicle from other company, who care not only before but will care abd help after as well. read more

Bought our second Audi from Larry and Kenneth. Amazing team. They sourced the vehicle via a trade, offered a very fair price, and held the vehicle till I could pick it up. Couldn't ask for more. Highly recommend Audi Rockville, and ask for Larry or Kenneth! read more

I recently bought a 2019 Land Rover Discovery from Audi Rockville. They made the process extremely easy! Nate was cool, and I appreciate how helpful he was throughout the process. From the test drive through the financing, I had a really good car buying experience. I had already done my own research and had pre-approval from my credit union prior to setting up the appointment with this dealership. They were able to match the financing rate through one of their lenders, which kept the payments within my budget. There also weren't a lot of l annoying "dealer add ons" that you usually encounter when buying a car. The only 2 add-ons were permaplate paint and upholstery protection and LowJack. Both of which make total sense to have on a nicer vehicle like an Audi or a Land Rover. I would definitely suggest Audi Rockville if you are looking for a smooth car buying experience . Especially if you are looking for a nicer, "luxury" brand vehicle. Thanks, Audi Rockville!! read more

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I had the worst experience with Joe Davis and Audi Rockville. I traded in my car with Joe, and he was by far the most unprofessional person I've ever worked with at a dealership. He promised to send the payment via Zelle the next day but failed to do so. After waiting all day Friday without any communication, I sent my son to the dealership on Saturday morning. Joe responded with, "Oh, I thought you got it." Shouldn't he have confirmed I received payment, especially after I left the car with him for two days? His excuse was that the paperwork was with another person, and we had to wait until Monday for the payment. Joe never took responsibility, nor did he apologize. He then claimed there was nothing he could do because the GM was out of town. My son had to track down the District Manager, Larry Servin, who helped resolve the issue. Even then, when my son picked up the check, Sales Manager Dany Aly showed zero professionalism, failing to apologize or show any empathy. This could've been handled without the hassle if Joe had just communicated properly. I will never buy or sell here again, and I recommend others stay away. read more

Would never go back to this dealer again after the way I was treated. Something about the color of my skin bothered these people, and a salesman nearly crashed into me with the car I was scheduled to test drive. read more

I bought my vehicle here in June. I got my Audi A5 2021 Cab for a good deal. However - Pros: Good value for the car Quick service Decently competitive car rates Fixed the damage the car came with at no additional cost Gave me a loaner while I waited for my car to got fixed Joseph Nowlin was great. He's the only person I felt I could count on in regards to knowledge and getting things done. Cons: Brand new car came with a crack in the rear view mirror plastic component Loan specialist are a bit pushy for you to take a loan with them The process took a while before everything was done. I didn't get my car and move on. Many of the service technicians aren't knowledgeable FYIs: I got my tags on August 1st and bought the car June 16th Double check your car for damages The loaner cars are all brand new vehicles Purchasing the car on the same day took about 2 hrs in total read more

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I recently purchased a 2020 Buick encore and I will honestly say that JP is thee best! He was so kind and super sweet! He accommodated all my requests and made me feel super comfortable! He went out of way to help me understand terms I've never heard before! nobody does it like JP read more

After 8 years of coming to Audi Rockville for maintenance & service, today I am having my worst experiences and I will NEVER come back again. I came in 10 minutes early before my appointment time for an annual maintenance, which I would expect fast check in & out. After being checked in by the front desk staff, I was told that a advisor would come to me in the waiting area. Ok fine - after 40 minutes of waiting & nothing, I came to the front desk staff and asked again if I am in queue for service, and she said my advisor is coming. Ok fine - another 15 minutes passed and still nobody. BTW, there are at least 3 advisors that are available either in their desk or chatting among themselves. Please don't waste your time at this place!!! read more

Unfortunately I cannot recommend this dealership. The customer professionalism and customer service is just not there. I bought an Audi at this Rockville location in August. I still have a temporary plate after three months. I thought it was DMV's fault but DMV informed the Rockville Audi has not submitted any paperwork. I followed up multiple times with the dealership. No one was able to provide me an explanation. I had to initiate the temporary tags every time they expired. I wrote a formal email outlining actions I would take if they did not rectify the problem. In addition to the temporary license plate they sold me a vehicle with a broken gas cap and a broken door light. Ironically when my husband and I were at the dealership there was an irate man in the lobby who canceled the sale in what appeared to be significant frustration towards the dealership. In hindsight that must have been my omen. No apology, no explanation, no follow up, nothing done to make it right. They take their customers for granted but pride themselves on customer service. I simply asked for them to provide the reason for the continued delay in obtaining the title, the exact date by which the tile and registration will be delivered and confirmation that all necessary paperwork has been submitted to DMV. I still have not received information on my following request despite sending an email to Marcus Oh (General Manager), Sung Cha and Tae Yeon (Business/Finance Manager). read more

Sold my second car to Joe at the Audi dealer. First time, almost 3 years ago was my model 3. Got a very fair price and Joe even picked it up from our driveway (about 20 minutes from the dealership). This time, our 2017 Audi Q5. This was bought originally from this dealership. Unfortunately, had some unexpected damage to the car and we decided it was time to sell. Joe's offer was under others, but we took it anyway for a couple of reasons. First, did not want to deal with inspections and the like. Second, Joe's offer was fair for the condition of the car and more importantly, no hassle at all. All paperwork was prepared ahead of time, and the process was simple. Finally, he is a genuinely nice person, professional, and a pleasure to deal with. Oh, and yes, the check was not ready since we sold the car late on Friday. The check was delivered by Joe to our house today, Tuesday. Why Tuesday, and not Monday? We were not available on Monday. Have a nice day. read more

I was interested in an A4. We had an appt for Sat at 2 pm to buy. I called Sat morning to confirm. They said they booked an appt for 9 am Sat to sell to someone else. Very poor communication. I could have come in Fri night if it was an issue. I'm very disappointed in their lack of communication. Feels shady. read more

Rockville Audi: A First-Class Experience and the Perfect Audi Q8 Prestige I cannot speak highly enough of the exceptional experience my family and I had at Rockville Audi during the purchase of our stunning 2025 Audi Q8 Prestige. This vehicle is nothing short of automotive perfection--combining unparalleled luxury, cutting-edge technology, and breathtaking performance. Owning it feels like an achievement in itself, and the credit for such an incredible experience goes entirely to the passionate and professional team at Rockville Audi. First and foremost, a heartfelt thank you to General Manager Marcus Oh for running such a stellar dealership. Marcus' leadership style, rooted in his deep passion for the Audi brand and his relationships across the Audi network, is reflected in every aspect of the Rockville Audi experience. His unwavering commitment to customer satisfaction and ensuring we found the perfect vehicle was evident throughout the process. Special acknowledgment goes to Finance Manager Chris Cha, who transformed the financing process into a smooth, educational, and even enjoyable step. Chris' clear and insightful explanation of Audi's various programs made it easy to see the long-term value of maintenance packages and extended warranties--an often-overlooked benefit that he made abundantly clear. A huge thank you to Karl Pugh, our trusted Audi brand specialist. Karl's years of experience, in-depth product knowledge, and extensive relationships within the Audi network were instrumental in making this one of the most rewarding purchases we've ever made. His attention to detail and dedication to ensuring our satisfaction meant that every box was checked, every feature explained, and every concern addressed. Thanks to Karl, the Audi Q8 Prestige has become one of the most cherished vehicles in our stable. We would also like to extend our gratitude to Max Aaron, whose leadership has turned Rockville Audi's service center into one of the finest in the business. It's clear that Max has built a team that shares his commitment to excellence and customer care. A special thanks to our service advisor Steven Wilson, whose deep knowledge, genuine enthusiasm for automobiles, and personal approach are among the key reasons we remain loyal to Rockville Audi. Steven's ability to build lasting relationships with his customers and his attention to every detail give us confidence and peace of mind knowing our vehicles are in the best hands. In summary, Rockville Audi is a dealership that truly stands out, with a team of Audi enthusiasts who live and breathe the brand. Their expertise, passion, and genuine care for their customers create an unmatched experience, and we are thrilled to continue our journey with them. Thank you, Rockville Audi, for making this (our 15th purchase in 30 years) one to remember--we'll be back! read more

I've spent two weeks trying to get a hold of a parts person, Wilson, after his initial email quote to place the order and then a second parts person wouldn't assist me because I was "already working with Wilson". Sorry, had to take my business for one $2700 part somewhere else. They must be so busy they don't care and looking at other reviews, neither does management to change anything. read more

All dressed up.... And, nowhere to park. Drove over this morning to look at q8's. I live equidistant to this dealership and the one in downtown Bethesda. Upon arrival, absolutely NOWHERE to park. (REad: period). Even the several handicap spaces (for which I have a placard) were occupied with newly delivered vehicles. Drove to the end of the parking lot and couldn't make the left turn to the rear of the bldg......cars blocking. Drove back to driveway entrance (Rockville Pike), waited 10 minutes. Nada. Then drove the 7 miles to Audi of Bethesda, parked behind their building and bought a car from them. read more