We did not end up buying a car. But this place was amazing!!…read moreExcellent, family owned, well priced very clean vehicles and huge selection. Elias and his son treated my Niece with a level of professionalism and respect that has been unsurpassed.

Cars of Rockville is a great place. I purchase my 2018 Lexus Es at an excellent price. I have been…read moreusing it for Uber and put over 20000 miles and it drives great with minimal maintenance. I just came back today to buy my second vehicle from cars of rockville today. Great honest and super friendly environment. Lots of great choices. The best used car dealership around. Keep up the great work. I should have left this review a long time for them but haven't had a chance to.

I was referred here to get some cosmetic work done for my car after getting a We Owe from the…read moredealership I bought it from. Anything regarding getting work done on cars always gives me anxiety given past experience, but this place is awesome. Shawn is an honest man with a hardworking team that does fantastic work. I needed to go out of town the week my car was getting worked on and the team made sure it was ready to go for me when I needed it and they started work on the car immediately instead of waiting like most repair places do. The repairs were IMMACULATE and it looked brand new. Shawn also gave me a ride to the metro when I needed one. Honest, hardworking team, well deserving of your business that will take care of what you need. I will 100% be using this place in the future for car detailing and any other work I need done.

The best place to go if your car is dameged!!…read more I went to fix my volvo for a scratch and they fixed it for a really good price and did a great job! Definitely worth it and recommend.

Very disappointed with my experience at the CarMax Gaithersburg location on Shady Grove Road. I…read morecompleted an online appraisal for my vehicle, which had been in an accident, and received an offer of $1,500. Based on that offer, I paid almost $200 to have my car towed to their location. Once I arrived, I was told they needed to perform another appraisal. After reviewing the vehicle, they reduced the offer to only $200. It was very frustrating to spend money towing my car there based on their original offer, only to receive a drastically lower amount. The situation became even more upsetting when they kept my vehicle and promised to have it towed first thing the next morning. Instead, I had to call repeatedly throughout the day before they finally returned it. The manager Justin was sarcastic, and unprofessional. This experience caused me unnecessary stress, wasted my time, and cost me money. I would not recommend this location and encourage others to be cautious before relying on an online appraisal. I felt this was very misleading and unfair. I relied on the online offer in good faith.

Had a car from NC transported to this located, did all of my financing online before going in. Josh…read morecommunicated with me effectively the entire time before picking up the car. It took roughly 1 1/2 hours to complete everything before I was out the door. Unfortunately that car experienced some mechanical issues within their ten day guarantee so swapped it out for another vehicle on the seventh day. Again Josh was very helpful and doubled checked everything to make sure I enjoyed my new car.

Great professional service!!!! They fitted my car with some new tires and the entire process was…read morepainless and on time.

The service and price is very reasonable for this area. They don't try to upsell and very honest…read more I am a fan!

I had been looking for a new car and decided I really liked the Genesis models. Had a bad…read moreexperience at the Fitzgerald Gaithersburg dealership and ended up at the Fitzgerald Rockville dealership. Worst car buying experience ever. First, I was told I couldn't transfer my personal tags to at leased Vehicle. I informed that I had done it on five prior leases of different vehicles. They grudgingly said they would do it and then I ended up having two different title numbers issued. Ended up spending hours at the MVA trying to sort it out. I also never received the fragrance cartridges that were supposed to come with the car. I emailed the dealership twice and never received a response. All of the paperwork for my lease was digital and was supposed to be accessed by a password that I created. Tried to access that paperwork when I went to the MVA and the password didn't work. It said the only way to reset It was to contact the dealership. I called and told them I needed it reset immediately because I was at the motor vehicle administration. My call was transferred to some extension and nobody ever called me back. I escalated all of my issues to Genesis corporate and was told somebody would reach out to them and have them get back to me right away. I got a call back from corporate two days later saying they had tried to call Fitzgerald, Genesis of Rockville and they never received a call back! I have been a Lexus owner for 15 years because the service was incredible. I have never been treated so poorly by an auto dealership in my life. To add insult injury, it is the hardest dealership to access and try to park in because there is absolutely no space for parking there. It is also hard to get in and out of because of the traffic. At this point, I would cross the American Legion bridge just to find a different dealership.

We have bought a lot of new vehicles in this short time on earth. I have to say that Arles Abarca,…read moreClient Advisor, has to be by far the best Salesman that I have ever dealt. Mr. Fitzgerald should be elated that he has an individual Like Arles working for him. Very professional, courteous, respectful, worked very hard in finding the right G80 and working with us to make sure it was right. He should be very proud of himself for his work ethic. Thank you very much Arles for all you did. Teri and Tom

I had an absolutely fantastic experience purchasing my Mazda CX 30 at Enterprise Car Sales…read moreRockville! From start to finish, the process was stress-free. A huge shoutout to Salesperson Sarr, who was incredibly knowledgeable, and never made me feel pressured. They went above and beyond to make sure I was comfortable with every step of the purchase. If you're looking for a new car, I highly recommend visiting this team!

First time walking in everyone is very nice and very helpful. They had many selections to choose…read morefrom. The process was not stressful at all instead smooth and easy. My salesperson Carlos was a tremendous help and made the process as simple as he could make it for us and was very nice as well. I would recommend this place to anyone looking to buy a car.

Muchas gracias a Rafael y Aníbal, me ayudsron a conseguir el vehículo que yo quería, muy buena la…read moreatención los recomiendo mucho

A LA COMUNIDAD HISPANA, POR FAVOR DEJEN DE IR AQUÍ!! SON MENTIROSOS Y NADA PROFESIONALES!!!…read moreSi pudiera dejar un commentario sin dejar una estrella, lo haría. Mr. Car es el peor lugar para comprar autos. Se aprovechan de la comunidad hispana haciéndoles parecer que tienen ofertas maravillosas y que en ningún otro lugar pueden conseguir un automóvil asequible. Intentaron ensuciar a mi familia. Les hicieron dejar un depósito por un auto que ni siquiera estaba en su lote. Para colmo, les dijeron que su interés era una cosa y cuando vine a ver el papeleo era casi el doble. Cuando fui al día siguiente se enojaron muchísimo por que les pedimos un reembolso. El gerente Byron García me dijo que les dijera a mis padres y a mi hermano pequeño que fueran más responsables, mientras ellos estaban a mi lado. Todo porque no queríamos seguir adelante con el horrible trato que les hicieron. Luego, después de ir y venir, nos dejaron arriba durante casi una hora mientras el gerente y su personal de ventas estaban en el sótano haciendo Dios sabe qué. Luego, el gerente se acercó y nos dijo que podíamos obtener un reembolso, pero que teníamos que recogerlo en la ubicación de Bladensburg, lo cual no tenía sentido porque claramente fuimos a la ubicación de Gaithersburg. Después de alzar la voz, Byron García se enojó aún más y me dijo que no necesitaba hablar conmigo porque el trato no se hizo conmigo, sino con mis padres. TO THE HISPANIC COMMUNITY, PLEASE STOP GOING HERE!! THEY ARE LIARS AND NOT PROFESSIONAL AT ALL!!! If I could leave a review without leaving a star I would. Mr. Car is the worst place to car shop. They take advantage of the Hispanic community making them seem like they have wonderful deals and that no where else they can get an affordable car. They tried to do my family dirty. They made them leave a deposit for a car that wasn't even in their lot. To top it off, they told them their interest rate was one thing and when I came to look at the paper work it was almost doubled. When I went the next day they got super mad we asked for a refund. The Manger Byron Garcia told me to tell my parents and little brother to be more responsible, meanwhile they were right next to me. All because we did not want to go through with the horrible deal they made them. Then after going back and forth they left us upstairs for almost an hour meanwhile the manager and their sales people were in the basement doing God knows what. The manager then came up and told us we can get a refund but we had to pick it up at the Bladensburg location, which made no sense because we clearly went to the Gaithersburg location. After raising my voice Byron Garcia then got even more mad and told me he didn't need to talk to me because the deal was not made with me, but with my parents.

I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.