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    Fitzgerald Hyundai

    3.1 (203 reviews)
    Closed 11:00 am - 5:00 pm

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    8 months ago

    Great recent experience! Adolfo was fantastic to deal with. Very happy. Definitely planning on doing more business with them.

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    Page 1 of 6

    Ask the Community - Fitzgerald Hyundai

    Review Highlights - Fitzgerald Hyundai

    I'll continue to have my car serviced here as long great people like Donny work here.

    Mentioned in 15 reviews

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    Fitzgerald Subaru

    Fitzgerald Subaru

    3.1
    (263 reviews)

    I had a good experience at this dealership and would highly recommend it...my salesperson, Elaina…read more(not sure if she is still there) was kind, patient, and helpful, more like a friendly acquaintance than anything. Fitzgerald didn't have the model or color I was initially looking for but Elaina took me on an evening test drive on a different model (Outback Premium) and I was won over...I'm a Subaru fan now for life! My car has not had any issues and the entire purchasing process went smoothly. I also continued to bring my car here for oil changes and maintenance and appreciated the waiting area (always stocked with coffee and snacks) and good service. Once or twice I've had to wait longer than expected but it was easy to check in with the associates at the counter for updates (and I had brought plenty of work to do). I also discovered in the waiting area some heart-shaped postcards on which you can write a brief message for cancer patients...thought that was pretty cool and enjoyed writing a few encouraging notes.

    I took my car in for service for some dashboard warning lights. Two days prior, I'd had the oil…read morechanged by a well-respected mechanic. When I left the service center after my repairs, I smelled burning, but I had just entered the highway during rush hour. My oil light came on, and I called the service center -- they told me to drive back. I was able to pull into a gas station instead, where the mechanics found that my oil had leaked under the hood and I was, as they put it, about a mile from losing my engine. If I had done what the Subaru center told me, I would have destroyed my engine on a highway during rush hour. The gas station cleaned up under the hood as best they could and had to add $67 worth of oil. I called the service center back, very upset, and was told someone would call me in the morning. The next day, I left a message, sent two emails to the service directors describing what happened, and answered my advisor's follow-up text about my experience -- and days later, no one had returned my call. I asked to see the service video they routinely record during work. No one responded to that either. On top of this, having done my homework on my car, I found the dealership had tried to sell me a diagnosis for the Starlink backup battery -- on a car with no active Starlink subscription, a system I don't have and clearly don't need. As for the oil: I have documentation from the mechanic who changed it days earlier showing everything was in order, and I'd been driving the car without issue since. I also have the receipt for the $67 of oil I had to add after leaving the station. Regardless of what caused the oil issue, the people at this service center did not care enough about what happened to me to even return my call. I will be lodging a formal complaint.

    Kensington Auto Sales

    Kensington Auto Sales

    4.3
    (16 reviews)

    I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

    Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.

    Jim Coleman Toyota

    Jim Coleman Toyota

    3.2
    (384 reviews)

    I recently started using this Service Center because my wife had always spoken very highly of it,…read moreespecially of her service advisor, Ben Thurston. Before coming here, I used Toyota 355 in Rockville, but after a very disappointing experience there, I decided I would never return and began looking for a dealership that truly values its customers. This was my second visit, and once again Ben Thurston exceeded all expectations. In addition to my scheduled maintenance, I asked him to look into some damage on my wheels that I believed should be covered under my service plan. After reviewing the situation, Toyota initially determined that the repairs would not be covered. While I accepted the decision, I expressed my disappointment that the wheels on a truck I purchased for nearly $90,000 were already showing significant wear after less than two years. Rather than simply delivering the bad news and moving on, Ben took it upon himself to explore every possible option. He contacted multiple wheel contractors, discussed the situation with his management team, and even reached out to Toyota on my behalf. He genuinely cared about finding a solution and never stopped advocating for me throughout the process. In the end, Ben was able to secure approval from Toyota--not just for one wheel, but for the replacement of all four wheels. That outcome was far beyond anything I expected. Customer service like this is rare today. Ben went above and beyond in every sense of the phrase, demonstrating professionalism, persistence, and a true commitment to customer satisfaction. Because of him, I will continue bringing my vehicles here for service and will recommend this dealership to friends and family without hesitation. Thank you, Ben Thurston, for your outstanding service and dedication. You have earned a customer for life.

    Got the car I wanted quickly. My wife and I went looking for a new Sienna to lease. Test drove and…read morehad a deal within 30 minutes. The only issue is the usual scummy car dealer tactics. I told them I would not pay more than $500 a month, no money down, only a trade in. They came in at $687, I said no. They came back at $615, I said no. I tried to walk away and they came back with $518. I took it. But why not just get the customer the best deal they can from the beginning? Why do they have to play that game? It's time for dealerships to go away and buy direct from manufacturers to be a thing.

    Fitzgerald Hyundai - car_dealers - Updated June 2026

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